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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (читать ещё)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Задан AlatorreInWA 1 неделю назад

Дан ответ AlatorreInWA 6 дней назад

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Lost all old data and folders in Toolbar Bookmarks due to update sync

How is it possible to go back and revert my toolbar that synced with my work PC. I have 5 plus years of bookmarks and folders that I have lost due to the fact it synced u… (читать ещё)

How is it possible to go back and revert my toolbar that synced with my work PC. I have 5 plus years of bookmarks and folders that I have lost due to the fact it synced up. Is the older data synced anywhere on my local Mac PC??

To Be clear-my synced version is through Mozilla which I did not know was not signed in for yearsw on my mac desktop at home but should or could've been. So therefor all my work is lost as it updated to my new work PC. The lost version is the master,

Задан Desertspinedoc 4 дня назад

Дан ответ Vikas Singh 3 дня назад

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Want to import bookmarks from Opera browser to Firefox

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perha… (читать ещё)

Is it possible to import my Opera bookmarks into Firefox? The only selections I've found in the Help file is from Microsoft Edge, Edge Legacy or Internet Explorer. Perhaps there might be a workaround?

Задан lew42 3 дня назад

Дан ответ jscher2000 3 дня назад

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Restoring Bookmarks and Passwords

Hi, I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords.… (читать ещё)

Hi,

I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords. I do not have a recent JSON backup file. How can I recover these?

Thanks.

Задан csoppet 3 дня назад

Дан ответ cor-el 3 дня назад

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Bookmarks gone in Firefox for Mac

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup b… (читать ещё)

HI When I opened Firefox this AM there was a an alert message in a red box saying basically that Firefox could not access my bookmarks. I tried to restore an old backup but although the dates were there there was no data.

I tried importing my bookmarks from Safari with no success. I did enable full disk access to Firefox prior to attempting the import to no avail.

I did export my Safari bookmarks to my desktop but have had no luck importing them into Firefox...

Help would be much appreciated... I do run Malwarebytes in Firefox and have for years.

Задан gspelucin 1 день назад

Дан ответ cor-el 19 часов назад

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Bookmarks are missing

I did a System Restore and when it completed I clicked on the Firefox Icon to get back online. When I did it said that the program had been moved. I had to re-download Fi… (читать ещё)

I did a System Restore and when it completed I clicked on the Firefox Icon to get back online. When I did it said that the program had been moved. I had to re-download Firefox and of course all of my previous bookmarks were gone. I have tried to complete the steps to recover them but nothing I'm doing is working. Can you please help. I do have an "Old Firefox Data" Folder on my desktop. I have alot of bookmarks ranging from current to a long time ago and would like to know how to retrieve them. Thank you.

Colleen CMReno1031@outlook.com

Задан CMReno1031 4 часа назад

Дан ответ FredMcD 3 часа назад

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Are bookmarks the equivalent to 'Favorites' in Internet Explorer?

Where are my saved websites saved? Also, am I able to "share" the file over my LAN? I have a desktop PC and a laptop connected to my network. What I would like to do is m… (читать ещё)

Where are my saved websites saved? Also, am I able to "share" the file over my LAN? I have a desktop PC and a laptop connected to my network. What I would like to do is make it so whether I save (or bookmark?) a site on the laptop or desktop it is available on both. Does this make sense? If I need to do a better job explaining just let me know. Currently, I am successfully sharing the IE 'Favorites' folder so the links are always in sync and the same links are available on both of my machines.

Задан Ryan Nelson 7 лет назад

Дан ответ philipp 7 лет назад

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Previous version of Firefox points to latest installed version on seperate drive, bookmarks missing

Hi, please could I have some help with the following? I had firefox installed on the same partition as the windows I booted from. Due to an error this partition would no… (читать ещё)

Hi, please could I have some help with the following?

I had firefox installed on the same partition as the windows I booted from. Due to an error this partition would no longer boot and I had to install windows and firefox clean on a seperate drive.

I've managed to get the partition working again and can access all the files on it again. Unfortunately when i load up the firefox on the previously failed partition it appears to load up the same version as I installed most recently. None of my old book marks are in the menu which is what I am trying to access. I've looked on here for help and the following don't seem to apply to me...

- There's no profiles folder in the old partition so I can't find Places.sqlite. - Troubleshooting>Show Folder points to the application data on the new install drive - There doesn't appear to be backup.json files on the old partition

So my question is is there anywhere on the old partition you can think where my old bookmarks may be stored?

Any suggestions would be appreciated Many thanks JD

Задан MoFox212 7 лет назад

Дан ответ cor-el 7 лет назад

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Is there a way to display again the description field by clicking on the gold star near the url (useful to type memos about this site)?

In the previous versions of Firefox, when you click on the star near the url, you can add this website on your favorites. Another click and you can edit some fields about… (читать ещё)

In the previous versions of Firefox, when you click on the star near the url, you can add this website on your favorites. Another click and you can edit some fields about this bookmark, like the url, the folder, etc...

But with FF17, the Description field is no longer there. You can only find it when managing your bookmarks, that is not really user friendly.

Is there a way to add again the description field when clicking on the gold star? It's very useful for adding notes about this website, and it's also synch with addins like Xmarks

Задан DarkwolfLair 7 лет назад

Дан ответ cor-el 7 лет назад

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Accidentally overwritten my original .json backup. Firefox unable to import recovered bookmark from Bookmark Backup folder in Profiles.

I accidentally replaced my backup with the current bookmarks while trying to import from it. The original bookmarks were not present in Bookmark Backup in Profiles so I u… (читать ещё)

I accidentally replaced my backup with the current bookmarks while trying to import from it. The original bookmarks were not present in Bookmark Backup in Profiles so I used Recuva for recovery. Now, Firefox gives the 'Unable to process backup file' thingy.

System Restore hasn't helped either.

Задан orija 7 лет назад

Дан ответ orija 7 лет назад

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What does it mean when the dialogue box that pops up when you want to bookmark a site says “ Remove 3 bookmarks?”

Using Firefox 17.0. When I click on "Bookmark a Page" under the star in the dialogue box that appears it may say "Remove Bookmark" or "Remove 3 bookmarks." What does it… (читать ещё)

Using Firefox 17.0. When I click on "Bookmark a Page" under the star in the dialogue box that appears it may say "Remove Bookmark" or "Remove 3 bookmarks." What does it mean - will it really remove three bookmarks?

Задан Medici 7 лет назад

Дан ответ cor-el 7 лет назад

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Import bookmarks from Safari 5.1.7

Hello. I would like to import all of my bookmarks from Safari 5.1.7 to Firefox/Mozilla. I have over 200 of them and would like to avoid having to go to each site to rebo… (читать ещё)

Hello. I would like to import all of my bookmarks from Safari 5.1.7 to Firefox/Mozilla. I have over 200 of them and would like to avoid having to go to each site to rebook(mark) it.

I'm on the following hardware:

Model Name: iMac Model Identifier: iMac8,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.8 GHz

Running the following software:

System Version: Mac OS X 10.6.8 (10K549) Safari Version: Version 5.1.7 (6534.57.2) Firefox Version: Version 12.0

Задан BKTru 7 лет назад

Дан ответ philipp 7 лет назад

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why are my bookmarks blocked

For several days, "my bookmarks" are not being displayed in my Firefox home page. There is a message displayed in a small window indicating possible causes, however: I d… (читать ещё)

For several days, "my bookmarks" are not being displayed in my Firefox home page. There is a message displayed in a small window indicating possible causes, however: I do not use Norton Firewall or any other Norton product Javascript is enabled

I use a my.myway.com homepage which displays correctly in Internet Explorer but not in Firefox.

My computer is Windows 7 64-bit.

Any suggestions?

Задан dalehiet 7 лет назад

Дан ответ cor-el 7 лет назад

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Set up app tabs bi pining when firefox closes and is reopened app tabs have disappeared, Why

all the information i have is contained in one line. Set up app tabs close fire fox and then reopen. i do nothing between these 2 tasks. Did this 5 times and it still doe… (читать ещё)

all the information i have is contained in one line. Set up app tabs close fire fox and then reopen. i do nothing between these 2 tasks. Did this 5 times and it still does not work

Задан hunter7615 7 лет назад

Дан ответ cor-el 7 лет назад

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Underline glitch in Firefox or Sidebar Bookmark Selector 2.3

I have Firefox 12 with the Sidebar Bookmark Selector 2.3 app. They've been running together for atleast a few years now. Starting last week when I open my bookmarks I'l… (читать ещё)

I have Firefox 12 with the Sidebar Bookmark Selector 2.3 app. They've been running together for atleast a few years now. Starting last week when I open my bookmarks I'll get underlines going through any that I run over with the mouse in an upwards fashion. If I go up 10 bookmarks, there will be ten underlines. If I go back down through them, they all erase. What the heck is going on?? Any google search with the words "Firefox" and "underlining" will only bring you to an answer of going into tools, options, colors, and unchecking the underlining box. This is not it. This is driving me mad! Any suggestions? I don't even know at this point if it has anything to do with either one of them at this point.

Задан CT71 7 лет назад

Дан ответ CT71 7 лет назад

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any way to trim off .url from bookmark name import from html?

just import bookmark.html from IE, and notice that all bookmark show as XXXXX.url? why? checked bookmark.html from IE, no .url there. any way to trim off '.url'? please a… (читать ещё)

just import bookmark.html from IE, and notice that all bookmark show as XXXXX.url? why? checked bookmark.html from IE, no .url there.

any way to trim off '.url'?

please advise.

Задан oldman1881 7 лет назад

Дан ответ oldman1881 7 лет назад

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I use firefox 16 on windows 7 with Xmarks and now all my bookmarks are gone.

I recently began using Xmarks with Firefox 16 on a Windows 7 platform. I got some sort of an error message (I think from Xmarks) regarding "Bookmarks". I clicked on the… (читать ещё)

I recently began using Xmarks with Firefox 16 on a Windows 7 platform. I got some sort of an error message (I think from Xmarks) regarding "Bookmarks". I clicked on the message to fix the problem and zapp all my bookmarks were gone. I found my "bookmarksbackup" profile file. but can't get it to open. I suppose that I need a JSON viewer. I downloaded a opensource viewer that looked good, but still don't get anything that remotely resembles my old bookmarks. I thought that I might be the victim of a virus, but I'm probably just the victim of my own ignorance.

Задан pianonanda65 7 лет назад

Дан ответ dumdidadida 7 лет назад

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reformatted 2 computers need bookmarks back from sync

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had… (читать ещё)

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud?

so i can restore them ?

Задан wowow13 7 лет назад

Дан ответ the-edmeister 7 лет назад

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a folder named new home disapeared from under the bookmarks section and it had many bookmarks.

i bookmarked a new site & was moving it up & into one of my folders when for some reason the folder "New Home" just disappeared from under the bookmarks section. … (читать ещё)

i bookmarked a new site & was moving it up & into one of my folders when for some reason the folder "New Home" just disappeared from under the bookmarks section.

Now that I'm in your trouble shooting area my screen must be at 150% or more! How do I get back to 100% like the rest of my screens?

I'm not a real techie person, so plain English would really be appreciated, thanks.

Задан dlew7 7 лет назад

Дан ответ cor-el 7 лет назад