• Решено

Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (читать ещё)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Задан jjgurley 5 месяцев назад

Дан ответ jjgurley 4 месяца назад

  • Решено

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (читать ещё)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Задан jkl123 3 дня назад

Дан ответ Chris 2 дня назад

  • Решено

Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (читать ещё)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Задан rogergiudici 4 дня назад

Дан ответ rogergiudici 4 дня назад

  • Решено

Nested E-mail just started - Help!!!!

Hi There! Can anyone please help? Been using Thunderbird for years and I've suddenly got a problem with how some Message are displayed. I have made sure "Threading" is n… (читать ещё)

Hi There! Can anyone please help? Been using Thunderbird for years and I've suddenly got a problem with how some Message are displayed. I have made sure "Threading" is not selected as I thought that may be the cause. But it seems to be different. I'm using T/B Ver 102.2.2 (64-bit) if that helps.

From the attached, all e-mails are displaying correct date/time order. Except one or 2 aren't!!! So, the one shown was replied to by them today and yet it shows up in the correct location but with the date/time of the original message (18/11/2022) and not today 21/11/2022 when it arrived. You can also see how they appear on the "read" window rather than the usual "earliest at the bottom" flowing style it's "sectioned". You can also see an e-mail which arrived today but it displays the date/time of the original message (15/09/2022) but is positioned correctly for when it arrived today (21/11/2022). Also, not all e-mails are doing this and it has just started.

Any clues as I've spent a while Googling and searching the T/B "Help" pages but can't see the problem reported anywhere. Thanks in advance for your help! Cheers, Chris

Задан chris_morshead 5 дней назад

Дан ответ chris_morshead 4 дня назад

  • Решено

Keyboard lags on iPhone and iPad

The onscreen Keyboard lags on both an iPhone and an iPad. I tried restarting the app and the devices and tried reset the keyboard dictionary. The issue persisted. The … (читать ещё)

The onscreen Keyboard lags on both an iPhone and an iPad. I tried restarting the app and the devices and tried reset the keyboard dictionary. The issue persisted. The Keyboard doesn’t lag anywhere else.

Is this a known issue?

Задан nickschirm 5 дней назад

Дан ответ nickschirm 2 дня назад

  • Решено

Sound not working

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few m… (читать ещё)

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

Задан calinrednic 1 неделю назад

Дан ответ jonzn4SUSE 1 неделю назад

  • Решено

How do I add an existing contact to an existing list in the new Thunderbird for Linux?

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing con… (читать ещё)

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing contact to an existing list in Personal Address Book, I had to create an entirely new list because there is no way to add an existing contact to an already existing list. If there is a way, I sure couldn't find it.

Задан karen.corrick 2 недели назад

Дан ответ sfhowes 2 недели назад

  • Решено

Firefox will no longer open when dbl clicked - Windows 11 v 22h2

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall wind… (читать ещё)

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall window it gives you the option to use the Firefox refresh / repair facility which I clicked but there is no response from the programme. I read through the trouble shooting tips and tried to bring up the profile manager using the windows - run box (firefox.exe - p) but nothing happens. I have disabled windows defender firewall and I use Webroot Anywhere secure which I also disabled but still wouldn't run.

Could anyone suggest anything else I might try - thank you.

Ben

Задан ben_phillips_jones 2 недели назад

Дан ответ ben_phillips_jones 1 неделю назад

  • Решено

when trying to print monthly calendar, just get blank screen

So, I have to unsubscribe / resubscribe to one of my 4 Google calendars to get it to show for current month since upgrading to 102.3.1... now running 102.4.1 and it still… (читать ещё)

So, I have to unsubscribe / resubscribe to one of my 4 Google calendars to get it to show for current month since upgrading to 102.3.1... now running 102.4.1 and it still happens, even with add-ons disabled and using the built-in caldav support... only now I have to manually enter my gmail account name every time to re-subscribe to the one missing calendar. After unsubscribing/resubscribing to the one calendar, I went to print my monthly calendar today, found that the popup window was blank (layout:'list') and changed layout to 'monthly grid'... still blank, until I turn off 'events' and the monthly grid shows except empty of any calendar information. I turned the 'events' back on and even the grid goes away and it's a blank window again. I tried restarting Thunderbird and printing the 3 calendars that do show and still get a blank screen with any 'layout: list, monthly grid, or weekly planner... unless I turn off 'events', then the empty grid (monthly/weekly) shows. I now have to go to Google Calendar in order to print my monthly calendar... or to see my 'missing' calendar without having to re-enter my credential information just to see the current month. Almost to the point I HAVE to leave a Chrome window open to Google Calendar because of the issues since upgrading Thunderbird to 102.3.1. I'm aware that Google has changed things (Gmail now Workspaces). Is that the problem with Thunderbird accessing Google Calendar?

Задан KT 3 недели назад

Дан ответ KT 2 дня назад

  • Решено

Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (читать ещё)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Задан chris502 1 месяц назад

Дан ответ TyDraniu 1 месяц назад

  • Решено

private browsing window is a different color now

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to … (читать ещё)

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Задан Sterrence 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

Missing Firefox View button

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and s… (читать ещё)

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Задан pmoffe 1 месяц назад

Дан ответ pmoffe 1 месяц назад

  • Решено

Upgraded from v91 to v102 of Thunderbird on Windows and Linux - can't download new messages on Imap account

When the upgrade from v91 to v102 came for my Windows 10 desktop, I said, "Go ahead!" After restarting the client, Tbird would go to check new messages and would just ke… (читать ещё)

When the upgrade from v91 to v102 came for my Windows 10 desktop, I said, "Go ahead!" After restarting the client, Tbird would go to check new messages and would just keep spinning in its progress area without downloading new messages - which I knew were there. Eventually I had to downgrade back to v91, which thankfully worked well.

I have a Ubuntu 20.04LTS desktop that my partner uses. It was going along fine with v91 but v102 came last night and I didn't notice in the list of packages to be upgraded until it was too late. Now they have the same problem! I haven't downgraded yet since the process will be a little more involved in Ubuntu and I would like to solve the underlying problem so I can keep upgrading to newer versions without worry in the future.

There is a wrinkle to my problems in that both setups are a little unconventional. My mail host eschews passwords in favor of SSH keys. What I've had to setup - and it's been working for about 15 years or more - is an SSH tunnel via an xinetd service. On my Windows box I use Cygwin and for Ubuntu I just use regular old bash and the services directly. When I encounter this new problem upon loading Tbird, I can telnet to my custom port on localhost and see that the connection is being made to the remote IMAP server. I can even list things with a little manual interaction. I really have no idea why it is not working.

I have a wireshark recording from when my Windows installation stopped working, but I would be hesitant to share too many personal details on a public forum.

My mail host/server is using Ubuntu's uw-imapd version 8:2007e~dfsg-3.2ubuntu1 (from Ubuntu 22.04.1).

Задан mrmacross 1 месяц назад

Дан ответ gd_smth 2 недели назад

  • Решено

Email font displays so small it is unreadable

Ever since the last update to version 102.3.3 a few days ago, the font in every email is displaying so small that it is unreadable. The font on the folder names, the lis… (читать ещё)

Ever since the last update to version 102.3.3 a few days ago, the font in every email is displaying so small that it is unreadable. The font on the folder names, the list of email titles, and when composing an email are all fine - it is only the text in existing emails that is displaying this way, and it is all emails - even those that are years old.

In Settings under General, it shows my default font as Calibri 17. The About section says Thunderbird is up to date. I'm using a Windows 10 PC. Not sure what else you need to know.

Задан flame1.carol 1 месяц назад

Дан ответ flame1.carol 1 месяц назад

  • Решено

Cannot import Outlook to Thunderbird

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set M… (читать ещё)

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

Задан H.C. Enevoldsen 1 месяц назад

Дан ответ H.C. Enevoldsen 1 месяц назад

  • Решено

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (читать ещё)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Задан prayan72 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

Error message "You need to enable JavaScript to run this app." continues

Hi all I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correc… (читать ещё)

Hi all

I'm a happy user of FF but have started to see issues with JavaScript (error message: You need to enable JavaScript to run this app.). I do the about:config correction and it sometimes works, but now the error is spreading to involve other pages - a page worked yesterday doesn't work today.

Is it just me?

//Allan, Sweden

Задан Allan Andersen 2 месяца назад

Дан ответ Paul 2 месяца назад

  • Решено

Sign-in issues on android

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Fir… (читать ещё)

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

Задан kilakori 3 месяца назад

Дан ответ kilakori 3 месяца назад

  • Решено

Thunderbird v102.1.0 Won't save passwords

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for p… (читать ещё)

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

Задан fpuckett 3 месяца назад

Дан ответ fpuckett 3 месяца назад