Форум поддержки Все продукты

Hi,

Yesterday I set up a new computer, installed Firefox and logged in to my Firefox account. Everything went well, my bookmarks appears, all (!) my extensions were installed, everything looked fine. Then I went about my way configuring unrelated Linux stuff, using Firefox as normal on both computers, no problems.

But at some point, I suddenly noticed that on both computers, the icons for most of my extensions had disappeared. And sure enough, looking in about:addons, all that was left were five addons (Dark Reader, Simple Translate, uBlock Origin, Dictionary Anywhere, OneTab). And on both computers, including my main laptop (!), where I hadn't done anything other than clicking around in websites.

And it only affected the extensions, my bookmarks, history, etc all is fine and synced between the computers.

No restarting of Firefox, choosing different profiles in about:profiles (there was only one other, a mostly empty one), nothing got them back. And looking in ~/.mozilla/firefox/, sure enough extensions.json and all extension related folders had been changed, looking as if I never had more than these five extensions installed.

And when I installed one of my usual extensions again, all of it's settings and customizations were back to default. So this is not just a case of having to reinstall a few extensions. All custom uBlock filters, all Tampermonkey scripts, etc, everything is gone.

I tried looking around on the web for solutions, but it appears that there is no one who has had this exact issue before, and I couldn't find any indication that there is any way to revert such an error by Firefox Sync.

To my luck, I have a secondary laptop where I should have a mostly up-to-date instance of my Firefox profile, from which I will now try to recover my extension data, but if that weren't the case, years of fine-tuned settings and customizations would be gone.

As people rely on Firefox Sync to back up their Firefox data, instead of backing up their Firefox data "against" Firefox Sync failing like this, I'd think this is not something that ever should be possible to happen. At the very least, there should be some way to revert errors like this. Perhaps Firefox Sync could store backups either server side or client side before syncing deletions like this?

I am trying to use firefox to replace Google and their stupid ads. I got google calendar to auto load with firefox but not all my calendar activities. Can you please tell me how to get it to work properly. Thanks.'

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

I'm trying to synch from Laptop Windows to phone android. On screen instructions. Synchronise Firefox on your phone. Open FF on your mobile. Go to menu (3 dots) tap Synchronize and save data. There is nothing on the drop down menu that says this on my phone. I'm logged in on Laptop and Phone to Firefox.

I am trying to sync my addons to another computer. Apparently the addons I have on the primary computer are not synced to the server. The sync-log says "[addon] not syncable: is foreign install." The About Sync addon shows that data for two addons are on the server, one of them About Sync, while I have a lot more on my primary computer. I may have synced the addons from the secondary computer first, so that might explain why the server knows only about two addons.

So I am trying to wipe the addon data from the server and sync the addons from my primary computer. I have signed out all but the primary computer from the Mozilla account. I have tried signing in and out of the Mozilla account and changing the password to wipe the server data, but that does not seem to work.

Wiping the addon data via About Sync > addons > Engine Actions > Wipe addons does not seem to work, either. After syncing About Sync shows that there are two addons on the server again.

What else can I try to wipe the addon data on the server or to sync my addons from the primary to the secondary computer?