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I did have a version of Tbird on a laptop some couple of years back, maybe that is the confusion? Anyway was trying to set up a new separate version on this desktop. Whatever, User Name and Pswd I try I cant get an Acc and use the prog. All seems so hard and I'm old and unwell to boot thanks if you can get me sorted

I have used Thunderbird for several years for all my emails. About a month ago, I changed my password to my spectrum account. On Friday, Thunderbird started refusing to connect to charter. The message I get is "Login to server mobile.charter.net with username xxxxxxx@charter.net failed" with options to retry, enter new password or cancel. I enter the correct new password. I get the same request - until I cancel.

   The account is working at charter if I use their web-mail.  But I want to use Thunderbird to keep all my email accounts together.  
    I did call spectrum, and do have the port numbers from them.  But I do not know how or where to enter them.  Please help
  OH - in case it matters - this is on my laptop, and the internet is wired - not WIFI

I have downloaded the Thunderbird for Android app per the instructions for using a QR code. It seems to export and import properly, but nothing appears in the folders. I think this may be an issue with not entering a pin or password for the email accounts. I cannot find anything on any of the help sites that tells me how to open my email account on my phone and enter the password. I also downloaded and exported/imported Thunderbird for android to my Samsung tablet and it works fine. I did have to install it several times, but finally it worked. This is very frustrating. Thank you for any assistance you can provide.

recent pop-up when signing in to my mail acct. "sign in with google...sign in to continue to Mozilla thunderbird email" allows me to continue if i ignore it, but keeps coming back. also pops up if i attempt to add a task to calendar. suggestions? thank you

When I want to send an email I don't get my receiver's saved email address on my mail start

I cannot sign in or send an email it continuously asks for my password

It does not save my sent emails THE whole thunderbird is gone crazy I havent done anything, I stopped paying now because you are not providing any services anylonger