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YouTube studio features do not work

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say uploa… (читать ещё)

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say upload, it does not. The same screen remains. The problem with blurring is that the selection tool does not appear when the blurring screen is opened. These features work in chrome

Asked by b166er 2 дня назад

Last reply by ARMAN KHAN 9 часов назад

Firefox will not play sound on youtube videos

Since yesterday, Firefox will not play sound on youtube videos and some other embedded videos (eg Newsflare). IE and Chrome will play the sound. Have checked the sound sy… (читать ещё)

Since yesterday, Firefox will not play sound on youtube videos and some other embedded videos (eg Newsflare). IE and Chrome will play the sound. Have checked the sound system and everything seems OK as music still plays and websites with sound still work. Someone suggested it could be a flash player problem, but have checked Adobe flash and it is the latest version. I really don't know what the problem is. As an aside, my Train Simulator (which is run through Steam) also has no sound and it did 2 days ago!, but my Flight Simulator (also on Steam) has sound! Just can't get my head round it!! Help!!

Asked by sddsddean 5 месяцев назад

Last reply by RedBird 3 дня назад

Why is a web login required with gmail starting today?

Hello, Today, I have to use a web login to retrieve my e-mail in Mozilla Thunderbird. I got this message: Web login required: https://support.google.com/mail/answer/78754… (читать ещё)

Hello,

Today, I have to use a web login to retrieve my e-mail in Mozilla Thunderbird. I got this message: Web login required: https://support.google.com/mail/answer/78754. Yesterday, I didn't have use the web login. Why am I suddenly required to do a web login?

I changed authentication method for POP and SMTP to OAuth2. I received the web browser pop-up and logged into Google account and able to receive e-mail normally thereon. I would like to use Normal password method, but this method generates the above message. I contacted Google/gmail support. They told me that it sounds like a Thunderbird problem, and recommended that I contact Mozilla - they even gave me the link to Mozilla support. I have Thunderbird version 68.0 installed, but problem began with version 65.x.x installed.

Thanks

Asked by agent86fl 2 месяца назад

Last reply by redrooster 4 дня назад

White border in maximized window

Whenever I maximize (not fullscreen) my Firefox a white border surrounds my windows expect on the top. It even hides my taskbar. I already reinstalled it and tried to del… (читать ещё)

Whenever I maximize (not fullscreen) my Firefox a white border surrounds my windows expect on the top. It even hides my taskbar. I already reinstalled it and tried to delete the remaining files in C:\Program Files but without any success. My Windows is 1909 and Firefox 74.0. Maybe some of you experienced the same problem and know how to fix it. Thanks for you help :)

Asked by dreia2k 2 месяца назад

Last reply by McCoy 2 месяца назад

Getting continuous error messaging where email is bounced back to server

Thunderbird message: A message was sent to you that was returned to the sender(bounced) because it would have caused your mailbox quota to be exceeded. The following is t… (читать ещё)

Thunderbird message: A message was sent to you that was returned to the sender(bounced) because it would have caused your mailbox quota to be exceeded.

The following is the reason that the message was over quota:

      Quota Type: bytes in the mailbox
 Quota Available: 176.1KB
     Total Quota: 55000.0KB

I have included screen shot.png The only email I can delete are those sent from admin

Asked by lemblogs 2 месяца назад

Last reply by Toad-Hall 1 месяц назад

I need help with reseting my master password...

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exact… (читать ещё)

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exactly what it told me but it keeps taking me back to the page giving me the link and instructions whenever i go to the link and press enter. Please help.

Asked by LlamaBoiq 1 неделю назад

Last reply by cor-el 1 неделю назад

Crashing

Dear developers, Greetings of the day. Coming to the point directly. I am using Firefox nightly as my default web browser in android. When Google assistant redirect any l… (читать ещё)

Dear developers,

Greetings of the day. Coming to the point directly.

I am using Firefox nightly as my default web browser in android. When Google assistant redirect any link to browser it's working fine, but when i am coming back to assistant using back button, then Firefox is crashing. I have the latest version as of now.

My phine: Samsung Galaxy j8 Android: 9

Asked by Arkaprova 1 неделю назад

Last reply by Seburo 4 дня назад

Serious issues - unistalling browser after years of using it

Way too many crashes, odd window mashes, affects all open applications at times. Basically, Firefox is unusable after recent updates. On my laptop it also deleted all pas… (читать ещё)

Way too many crashes, odd window mashes, affects all open applications at times. Basically, Firefox is unusable after recent updates. On my laptop it also deleted all passwords - performed the guidance and it didn't work. After probably a decade or more I'm finalling going to leave Firefox to all of you - unless they can fix it by Friday 29th May.

Asked by enquirer 1 неделю назад

Last reply by FredMcD 1 неделю назад

acknowledgment of receipt

Hello, I use Thunderbird 68.8.1 under win 10. When I ask for an acknowledgment, the recipient does not receive anything (he does not receive the request for receipt), why… (читать ещё)

Hello,

I use Thunderbird 68.8.1 under win 10.

When I ask for an acknowledgment, the recipient does not receive anything (he does not receive the request for receipt), why?

I specify that I tested on several recipient with several different webmail.

Thank you

Asked by lee_fu789 1 неделю назад

Last reply by Toad-Hall 4 дня назад

Alt-D keyboard shortcuts stops working after prolonged use

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine. The shortcuts F6 and Ctrl-L still wo… (читать ещё)

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine.

The shortcuts F6 and Ctrl-L still work.

A restart of the browser fixes it though, so I haven't explored further.

It's not easy to replicate consistently; Firefox doesn't show it when first opened, but after prolonged use it may occur and then stay that way until restarted.

I am using Firefox version 76.0.1 (64-bit) on Ubuntu 18.04. I am not using the [German version of Firefox].

I know I can make this go away with a restart, I'm just curious if there's some troubleshooting steps I could take to identify the cause.

Asked by Nathaniel Beaver 1 неделю назад

Last reply by cor-el 5 дней назад

I just did a refresh and now Thunderbird says it can't load XPCOM

Sounds weird, but it sorta makes sense because while Firefox was hung up, I could open up Thunderbird but would get a message about a script (related to Chrome?) slowing … (читать ещё)

Sounds weird, but it sorta makes sense because while Firefox was hung up, I could open up Thunderbird but would get a message about a script (related to Chrome?) slowing the process down. Now, since the refresh, I can't open Thunderbird, and I get the message about XPCOM instead. I'm gonna need help walking through this....when I was in college, the computer sci majors were learning to program with keypunch.

Asked by LaBecque 1 неделю назад

Last reply by FredMcD 1 неделю назад

Lost all of my data

Dear support community, I opened browser this morning, some kind of crash occured.. Then firefox reseted itself, created "old data" folder on desktop. New profile was cre… (читать ещё)

Dear support community,

I opened browser this morning, some kind of crash occured.. Then firefox reseted itself, created "old data" folder on desktop.

New profile was created and all of my data are gone (bookmarks, passes etc.) I have tried official solution to move "old" data into new profile folder, manualy import bookmarks backups, manualy import passes.. Nothing worked..

Any ideas how to get my data back?

Best regards,

Nasrat

Asked by nasrat3 6 дней назад

Last reply by FredMcD 6 дней назад

email downloads very slow after most recent (68.8.1) update

Downloaded and installed most recent update - to 68.8.1 - and now my email downloads at the rate of about ten minutes for one email. Do I need to change a setting or some… (читать ещё)

Downloaded and installed most recent update - to 68.8.1 - and now my email downloads at the rate of about ten minutes for one email. Do I need to change a setting or something? Thanks.

Asked by jeanharris 6 дней назад

Last reply by Matt 5 часов назад

Browser freezes, unresponsive, restricted

On the 19th of May 2020, while writing my exam, the firefox browser started freezing being unresponsive, and then yesterday, it said my browser has been restricted. I hav… (читать ещё)

On the 19th of May 2020, while writing my exam, the firefox browser started freezing being unresponsive, and then yesterday, it said my browser has been restricted.

I have uninstalled, stalled x4, and its the same issue.

Can you restore my browser to full functionality, please?

Asked by Rasul Akule 6 дней назад

Last reply by AMAN ARYAN 12 часов назад

Received Date is incorrect and does not match data in Header

Hi, I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are… (читать ещё)

Hi,

I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are displaying new emails with the wrong date and time yet the Date inside the email headers is correctly shown.

Example: Today's date is Fri 29 May 2020 and it's now around 10:54 Date in email source ie CTRL+U shown as: Thu, 28 May 2020 22:43:58 -1000 TB Columns display: Received 09:43 Date 09:43

I'm in UK. The regions and dates on each Windows device is displayed correctly but per online advice I've changed regions to Hawaii (ie UTC -10:00) then back to UK (ie UTC +00:00) after closing TB. It made no difference.

I also use two Android devices when on the move. Both show the correct Date as 22.44 on 28th May.

Can someone please guide me through this confusion? Ironic that I switched from Fossamail because it wasn't supported anymore (support was never needed) and now I need support after switching.

Thanks in hope!

J

Asked by admin211 6 дней назад

Last reply by Matt 5 дней назад

Browser unresponsive

Please help as I am in the middle of an exam. Firefox browser freezes or unresponsive on MacBook 2019. I have installed and uninstalled several times to no vail. Caution,… (читать ещё)

Please help as I am in the middle of an exam. Firefox browser freezes or unresponsive on MacBook 2019. I have installed and uninstalled several times to no vail.

Caution, I am not IT savvy and their website help is not helpful at all.

Urgent help

Asked by Rasul Akule 6 дней назад

Last reply by FredMcD 6 дней назад

Facebook will not load on my laptop. Windows 10, Firefox 76. Emptied cookies, cache, history.

Facebook used to be ok, now stubbornly refuses to open. Acer Laptop, Windows 10, Firefox 76. Have emptied cache, cookies, history file, and pretty much everything. Nothin… (читать ещё)

Facebook used to be ok, now stubbornly refuses to open. Acer Laptop, Windows 10, Firefox 76. Have emptied cache, cookies, history file, and pretty much everything. Nothing has any effect. When I seek to log in, I get message saying 'The page isn't redirecting properly' An error occurred during a connection to accept cookies. This problem can sometimes be caused by disabling or refusing to accept cookies. Have tried to access Facebook using Edge, but get caught up in an endless loop. Is there something wrong with Laptop? I can access facebook on my mobile using Firefox. Any help appreciated. Cheers Chris

Asked by chris227 6 дней назад

Last reply by FredMcD 6 дней назад

How can find my javascript issue

Hello, I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exis… (читать ещё)

Hello,

I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exist on chrome The id : b73b7934-bfe8-4734-8f16-372180200529

So, I don't know in my code where the issue comes from, and if I activate the debug, with breakpoints and step by step, I don't reproduce the issue.

So, can you help me to know how to find the issue (if the bug is in my side)

thanks

best regards

Philippe

Asked by philip.lemaire 6 дней назад

Last reply by the-edmeister 6 дней назад