Форум поддержки Все продукты

Hello everyone! I recently had a problem while using the firefox browser. Sometimes I automatically/randomly log out on sites where I was logged in. This can be a Google account, Twitter or other sites. This has never happened before. I am using the latest version of the browser for windows and for android. Once in a while I delete my browsing history, but I never delete logins, cookies or cache. What could be the problem? Thanks in advance for your help!

Hello Folks,

Just recently I lost the choice to select "simplify page" in print. I use it every day. I have Firefox 84 and print preview disappeared as well. So I select print and it does print preview the web pages but there is no choice to simplify the pages on top like Firefox says should be there. Please help!

Thanks, Ken

Hi there. I am trying to log into accounts and been asked to provide passwords. Something has changed. Previously if I was to go to a landing page (FT, The Telegraph) it would log in automatically. I do have saved log ins, but there is another issue. The website thinks I am logging in from a new browser, which often means I need to go through a further verification process, for example receiving a text with an authorisation code. I have been through the options multiple times, with no fix. Many thanks, Mark

We want to customize the look & feel from firefox. We are using the userChrome.css file.

In the past we used the following entry to hide the menu bar in Firefox:

1. toolbar-menubar

{display: none !important;}

Now on Firefox 78.6 (ESR Release) this works different. The menu bar is hidden but the close Icon (and the minimize/fullscreen Icons) are hidden too.

Is there a way to hide/disable the menu bar but keep these icons/buttons?

I have refreshed my Firefox, because it was slow.

In the description was written: Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary 

Ok. It's fine. But after refreshing the Firefox how can I restore these elements?

Please send me a step by step instruction, without referring the webpage, because I have read it and it is not clear for me.

Where is my older profile? Where is my new profile? How can I move the elements from the older profile to the new profile?

Thanks a lot: Mihaly

On screfix if I want to go from one page to the next I get a message saying 'Please update whilst we update your selection', but nothing happens other than a constant revolving blue circle! no problem using same with other browsers.

The drop-down list with known usernames and passwords extends until below the screen if there is a sufficient number of usernames stored. The funny thing is that the list is scrollable by mouse and arrow (up/down) keys, so it wouldn't be necessary to extend the list that far down. Just until the lower boundary of the current firefox windowwould have been sufficient.

The result is that I can't see (nor select) the usernames that are listed below the screen.

Firefox 75 64 bit on Fedora 32.

I hope this description was clear enough as I'm hesitant to include a screenshot showing all usernames involved on those site.

For anyone who wonders why so many logins: it's a list of email adresses currently in use in a webmail service.

Thanks.

Since 2016 i've been using firefox on PC and i've been perfectly content with it until a few minutes ago I discovered this annoying blemish that i'd rather not have in my menu bar when browsing, except I can't delete, alter, or move it in any feasible way because I want my 'more' folder to be visible for easy access. Has anyone been able to remove this? Help would be much appreciated.

Tous les jours je modifie les options des MP4 et PPS et demande d'utiliser VLC et Powerpoint cela fonctionne. Mais en quelques heures tout se remet à "Enregistrer" ss intervention de ma part cela se passe tous les jours et deviens agaçant. Pourtant word et d'autre programmes ne se modifient pas. N'y a t'il pas moyen de bloquer toute modification à ce tableau de paramètres.

I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it again here.

This is a major glitch, and I am surprised that no one else is dealing with it too!

Is there anyone who works for Mozilla who monitors these forums who can help?

=========

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode.

- I have Restore previous session checked in Preferences.

- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored.

- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.

- I have cleared all my cache before quitting and restarting.

- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored.

- Again, only when I restart in Safe Mode is the previous session saved and restored.

What is the solution?

Why did this begin with the latest Windows update? How can I fix it? Web is unusable without the adv blocker. Edge and 745 with older windows preview are not affected

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked.

I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution.

Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution.

Getting errors messages like;

An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS)

Tried resetting FF, clearing cache and cookies etc. to no avail.

This started about a week ago.

Youtube webpage is working properly, just embedded videos are fubar.

Grrrrrrrrrrrrrr

I have noticed that after using Firefox for a while when I close it the trace is left of the page I been watching or working in. Mainly it is visible through transparent windows (visibility stays after the Firefox window has been closed) and when the desktop background is changed to a dark blueish colour I can clearly see the faded Firefox page. Restarting PC changes nothing, the faded trace stays. It clears out after not using Firefox for a quite while. I really enjoy and prefer using Firefox to other browsers but this problem has been annoying me for a some time already. Any suggestions for fixes ?

All of a sudden - Both of these websites below give me 403 errors. I cleared the CACHE, rebooted, checked the other settings - Nothing has been changed and I have the most recent FF version installed - 84.0.2 Also both of these can be accessed from any other browser - so it must be a FF issue.

I have used both sites for a long time with no access issues.

https://www.abmp.com/ and https://coursera.org/

All help appreciated! JM