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I downloaded and installed the latest version of Firefox. Every email link in my mail.com email.com account now fails with this message: Error Code: SSL_ERROR_RX_RECORD_TOO_LONG No Firefox setting changes are helping, but if I forward that and other emails with a link to another mail account I have, they links work perfectly fine. So I ave to conclude it is a Firefox issue, but I don;t understand how to fix it. Can anyone advise me, please? [redacted] @writeme.com

Hello,

I recently upgraded to a new PC from Windows 10 to Windows 11. For some reason I can not open links in any emails, even if right clicking them. I have gone through all steps here: http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird but nothing has changed. I have disabled Win Defender completely and still no change.

Any idea what I am missing? I am at a loss at this point.

Thanks for any advice or direction.

Hello! I'm having a problem where a specific tag keeps un-applying itself. I have a number of filters that look for specific words in emails, and tag them accordingly -- all of my other filters are working just fine, but one specific one has decided to stop working. It has exactly the same settings as the other ones, and when I manually run the filter, it correctly applies the right tag.

But, minutes later, the tag will un-apply itself, and I cannot figure out why. For some reason, an older message is staying correctly tagged with that filter, but newer ones un-apply the tag. This same filter and tag used to work just fine. Other tags on emails from the same source work fine, too.

In recent update several duplicate folders were installed in three different email accounts. Point to them there was a 'delete' button enabling elimination of duplicates. However, on two accounts, 'Drafts' duplicates didn't have the delete button enabling elimination. How to clean up?

I need help to remove a Thunderbird message "Welcome to Freedom" which pops up every time I open Thunderbird to read or write mails. Can you remove it, please? Or advice me how to remove it. Thank you Kind regards Kirsten Liljegren [redacted]@gmail.com

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix the problem. Please help !!

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

Importing CSV address books does not work properly. The resulting folder cannot be accessed by emails to be sent.

The imported Address Lists cannot be used in an email as a list. The error message is that the address is not a valid email address. However, if a new Address List is created with the contents of the imported file manually copied, then it can be used as an email address.

I also found that clicking on an individual address in the imported csv, will open the individual email address.

So the addresses are valid but the list is corrupted.

The messages in the attached file and others started appearing on one of our computers today. They look like they are from Mozilla Firefox. They have URLs to click on. Are they real or some sort of hack? If a hack, I hope you can help me stop them from happening. Please respond to [redacted] and also [redacted from community support forum] THANKS!!!

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets exept the sport one, any way i can fix this issue please? Thx in advance

Firefox keeps suddenly crashing, I have reset Firefox, deleted it and reinstalled it, I have used DISM and SFC to repair any issues and I have set up a new profile within Firefox with no extensions, but still I have the same issue, either tabs suddenly crash or the whole Firefox does.

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any way to get these recovered?