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Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (читать ещё)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Задан foxxfamily 5 месяцев назад

Последний ответ от FredMcD 11 часов назад

  • Решено

Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (читать ещё)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Задан johnroman552 5 месяцев назад

Дан ответ jrlind55 2 месяца назад

Web page stuck in broken desktop view after disabling the setting.

Samsung S21 with the latest version of Firefox installed, Switched to desktop view to access an option in my email thats not available on the mobile site and now firefox … (читать ещё)

Samsung S21 with the latest version of Firefox installed, Switched to desktop view to access an option in my email thats not available on the mobile site and now firefox wont switch back to the mobile site.

If i enable desktop mode outlook.com will go to the full desktop version, but disabling the option gives me a merged version thats halfway between the two with broken buttons/links overlapping and basically a non usable site.

Задан phkruszka 2 месяца назад

Последний ответ от jam.sign8 2 месяца назад

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Volume control not working on FF99.01 Ubuntu 22.04

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they defau… (читать ещё)

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

Задан knussear 3 недели назад

Дан ответ jonzn4SUSE 3 недели назад

Can't connect to any sites using Firefox for Android

I've noticed that starting yesterday that Firefox for Android times out whenever I try to access any website with it. I've only been able to fix it by uninstalling and re… (читать ещё)

I've noticed that starting yesterday that Firefox for Android times out whenever I try to access any website with it. I've only been able to fix it by uninstalling and reinstalling it but after I connect with Firefox Sync it fails to be able to connect to any site and everything times out.

I'm not sure what is causing this, I don't see any add-ons enabled under Firefox but perhaps Firefox Sync is automatically enabling something that is breaking the browser. Any further trouble shooting steps to diagnose would be welcome. I'm having an existential crisis using Chrome.

Update: I can confirm this happens w/o logging into Sync. For some reason Firefox for Android just starts giving The connection has timed out after being installed for a period of time. I'm running Android version 11 and have ample ram and storage space on the phone.

Задан robbt 5 дней назад

Последний ответ от Seburo 4 дня назад

new adress = new card on android

Everytime I'm typing www adress on my android smartphone it appers on new card. In the end of a day it result many unnecessary open cards. Is there a easy way to solve it… (читать ещё)

Everytime I'm typing www adress on my android smartphone it appers on new card. In the end of a day it result many unnecessary open cards. Is there a easy way to solve it?

Задан piotrek.v153 4 дня назад

only opening some links in app

Is it possible to open some links in their respective apps while opening other links and keep it within the FF browser? I've tried to change the settings on the phone to … (читать ещё)

Is it possible to open some links in their respective apps while opening other links and keep it within the FF browser? I've tried to change the settings on the phone to for one app to open via the app while another to not open via the app but this doesn't work

Задан edenwo 2 дня назад

Firefox Collections

Why can't you sync your Collections between different devices? I have a lot of web addresses saved on my other devices but I can't seem to "move" my saved Collections to … (читать ещё)

Why can't you sync your Collections between different devices? I have a lot of web addresses saved on my other devices but I can't seem to "move" my saved Collections to my current device?

Задан cyberdraccula 1 день назад

Последний ответ от Seburo 1 день назад

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (читать ещё)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Задан Ladybug12 2 года назад

Последний ответ от eileen milla 1 год назад

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Web pages not loading completely

When I visit some musical instrument reatilers web pages (Guitar Center, Music 123, Musicians Friend, etc) the pages do not load completely. I end up with several portion… (читать ещё)

When I visit some musical instrument reatilers web pages (Guitar Center, Music 123, Musicians Friend, etc) the pages do not load completely. I end up with several portions of the page displaying a spinner.gif that says "Loading." Can some tell me what I need to get the pages to load completely? Thanks

Задан edwinehackett 2 года назад

Дан ответ cor-el 2 года назад

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Gmail says browser not supported. Open basic HTML site only

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and… (читать ещё)

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and it only says i need to update my firefox and enable cookies. Both which i have done.

The problem started around 2 weeks ago.

Задан Syawal 2 года назад

Последний ответ от the-edmeister 1 год назад

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (читать ещё)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Задан lupagamidho 2 года назад

Дан ответ lupagamidho 2 года назад

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (читать ещё)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Задан djmb 2 года назад

Дан ответ ramos5391 2 года назад

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (читать ещё)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Задан Eastcreek 2 года назад

Дан ответ cor-el 2 года назад

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Tibetan text no more wraps

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page ren… (читать ещё)

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page renders normally in other browsers. Here are the browsers that render normally and wrongly:

Page url: http://www.shartulrinpoche.org/index.html

Rendering wrongly: - Firefox 73.0 - Firefox (Android) 68.5.0 - Firefox lite (Android) 2.1.8 - Firefox Preview (Android) 3.2.1

Rendering normallyl: - Microsoft Edge Ver 80.0.361.53 - Google Chrome Ver 81.0.4044.17 - Google Chrome (Android) Ver 81.0.4044.18 - Brave (Android) 1.5.5 - Firefox Focus (Android) 8.0.25

Thanks in advance for any help.

Задан Arsis 2 года назад

Последний ответ от Arsis 1 год назад

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can't connect to some websites after update

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I th… (читать ещё)

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I think I allowed a ffox update to 74.0 which would have installed with that restart. Pages are 100% white. I can go to gmail and sign in but it goes to the same blank page. I tried clearing cache and cookies, no go. Restated ffox and even the whole pc. I do not want to possibly mess up things worse with my browser. Could this be caused by the update and how do I fix it without making a mess?

Задан helpful55 2 года назад

Дан ответ jscher2000 - Support Volunteer 2 года назад

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (читать ещё)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Задан irishtoon 2 года назад

Дан ответ jscher2000 - Support Volunteer 2 года назад