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Firefox repeatedly signs out of mozilla account

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN. My mozilla a… (читать ещё)

I have Firefox 146.01 on 2 windows computers (windows 10 and 11), and on a samsung android phone. I have several extensions (eg uBlock) and I use ExpressVPN.

My mozilla account has a display name and primary email which I verified, and account recovery key enabled. There's no secondary email, no two-step authentication using a third party app. I can readily log the browser back into my mozilla account by entering the password and emailed 6-digit confirmation code, but then it logs me back out within an hour. Each of my 3 devices logs me out repeatedly.

In the address bar I type about:sync-log, and I was able to find the below lines in separate areas of several logs: DEBUG Status.login: success.login => error.login.reason.no_username DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.sys.mjs:1669:18) JS Stack trace: _error@FxAccounts.sys.mjs:1669:18 withSessionToken@FxAccounts.sys.mjs:876:18 ERROR Sync encountered a login error DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.account(resource://services-sync/service.sys.mjs:1053:15) JS Stack trace: onNotify@service.sys.mjs:1053:15

Based on the above lines, can someone help me figure out why firefox/mozilla keeps signing me out?

Thanks so much

Открыта 3 280

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (читать ещё)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Открыта 6 253

Can't log in to Google in Firefox using passkey

I've created a passkey for logging in to Google. When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should b… (читать ещё)

I've created a passkey for logging in to Google.

When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.)

To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices.

This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey.

Any idea what the problem could be?

Открыта 4 216

Re: Mozilla Account Access.

Dear Mozilla for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the corre… (читать ещё)

Dear Mozilla

for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the correct password, resetting and confirming my New Password; and also entering my32 character account recovery key all to no avail. At each stage the entered characters are indicated in the red box with a writing underneath that it is wrong. All the above parameters are securely stored in my computer and a notebook.

Mozilla, how are you going to solve this problem. Just as you Firefox updated you do not check well to see whether they work well or not, and you push them out to the public. Besides you also force to update my versions which I have not given you permission.

Regards.

DR CLEMENT AKATENG MD

Открыта 1 190

Wiadomość z potwierdzeniem wysłana na adres ⁨e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika ⁨Firefoksa⁩

Wiadomość z potwierdzeniem wysłana na adres e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika Firefoksa nie mogę się teraz zalogować a… (читать ещё)

Wiadomość z potwierdzeniem wysłana na adres e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika Firefoksa nie mogę się teraz zalogować ani ponownie zweryfikować konta

Открыта 1 189

Computer cleared to factory settings. Locked out of account.

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Fir… (читать ещё)

Apple had to clear my computer after last Tahoe update issue. I’m unable to get back into either Firefox or Mozilla accounts. I have current key for Mozzilla and both Firefox and Mozilla passwords. Tried using Apple account password which showed invalid but works fine for iCloud dot com. I’m trying to get Firefox reinstalled. Any suggestions?

Открыта 1 181