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How can I resolve the error code: SSL_ERROR_UNSUPPORTED_VERSION?

Starting about a week ago, several sites/pages that I've previously visited successfully will no longer load. Most notably, I can no longer get Amazon's "My Cart" page to… (читать ещё)

Starting about a week ago, several sites/pages that I've previously visited successfully will no longer load. Most notably, I can no longer get Amazon's "My Cart" page to load. Instead, I get the following message:

    Secure Connection Failed
    An error occurred during a connection to smile.amazon.com. Peer using unsupported version of security protocol. Error code: 
    SSL_ERROR_UNSUPPORTED_VERSION
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Well, I'm not likely to get much attention from Amazon, and the smaller sites are as confused about this as I am.

I've already tried the "no proxy" setting in FF (no joy) and renaming cert8.db and deleting cert_override.txt (also no joy).

My next test is to disable all of the extensions that I've installed in the past month (but I have to restart, so this post comes first--I'll report back in a reply).

Задан bethel95 5 лет назад

Дан ответ philipp 5 лет назад

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The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I get this message when I tray to open facebook. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. … (читать ещё)

I get this message when I tray to open facebook.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Задан Mozillatired 5 лет назад

Дан ответ cor-el 5 лет назад

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Win7, 64 bit Java does not install as plugin in 64 bit Firefox 45.0.1

Running 64 bit Firefox 45.0.1 on Windows 7. Installed 64 bit Java jre-8u77-windows-i586 several times, but it doesn't show up on the Plugins list. Yes, I've restarted F… (читать ещё)

Running 64 bit Firefox 45.0.1 on Windows 7. Installed 64 bit Java jre-8u77-windows-i586 several times, but it doesn't show up on the Plugins list. Yes, I've restarted Firefox. I also tried installing it with Firefox shut down. I made sure the Java installation was going to the Program Files directory vs. Program Files (86) (at this point I think it's gone to both). The Java installer claims it completed successfully. The "Enable Java content In the browser" box on the Java Control Panel is checked. I considered falling back to 32 bit, but java.com only offers the 64 bit version.

I've never had this problem before. What am I doing wrong?

Задан JerryHollombe 5 лет назад

Дан ответ James 5 лет назад

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web site links will NOT open in Firefox

this is really becoming a problem. so many sites have links that absolutely will not open in FF - Java? I don't know. But Chrome always works. here's a sample: http://www… (читать ещё)

this is really becoming a problem. so many sites have links that absolutely will not open in FF - Java? I don't know. But Chrome always works. here's a sample:

http://www.samsung.com/us/support/downloads

click on any link in the body of this page.

nonresponse.

please fix

Задан storyseen 5 лет назад

Дан ответ FredMcD 5 лет назад

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Fonts on Google Docs and some Gmail look pixelated on Windows 7

Recently the fonts on my Google Docs and on some Gmail are looking pixelated. I did a lot of troubleshooting including safe mode, refresh firefox, clean reinstall. What I… (читать ещё)

Recently the fonts on my Google Docs and on some Gmail are looking pixelated. I did a lot of troubleshooting including safe mode, refresh firefox, clean reinstall. What I did was I copied the profile folder (with the long string for a name) to desktop and deleted the folder in firefox program files. I then added in piece by piece back into the profile until I isolated the problem. It is clear the the issue is in the PREF file. However I have no idea what there is in the file to change short of deleting it (and losing all my settings, extension settings etc.) which I do not want to do. Is there a particular change I can make to the pref file to rectify the matter? I am attaching a sample of what I am seeing in the font. I will also attach a sample of what it looks like in Chrome (which is what it should look like) Well the upload of the images is not working so I will submit the question without it.

Задан ygreenes 5 лет назад

Дан ответ jscher2000 5 лет назад

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Now printing headers and footers, didn't do this before update

After using Firefox's suggestion to fix slow browser performance, which it did help, now when I print my work orders the headers and footers print also. Yes I can set the… (читать ещё)

After using Firefox's suggestion to fix slow browser performance, which it did help, now when I print my work orders the headers and footers print also. Yes I can set these to blank but it will not hold the preset and I am forced to do this each time I print. I updated my HP driver, it did not help

Задан ejkissam 5 лет назад

Дан ответ Wesley Branton 5 лет назад

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outlook web app attachment

I can't attach any files in my outlook web app using Firefox. However, using Microsoft's Edge, there's no problem. I prefer Firefox but this is really hindering my work. … (читать ещё)

I can't attach any files in my outlook web app using Firefox. However, using Microsoft's Edge, there's no problem. I prefer Firefox but this is really hindering my work. I restarted Firefox, removed all plug ins, but no success with that.

Задан HarmScholten 5 лет назад

Дан ответ cor-el 5 лет назад

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Using Star or clicking "bookmark this page" is not working. I can NOT bookmark!

For many past updates, I have not been able to bookmark any pages. When I click on the star I see a blue star move to the bookmarks image, but the page data is nowhere t… (читать ещё)

For many past updates, I have not been able to bookmark any pages. When I click on the star I see a blue star move to the bookmarks image, but the page data is nowhere to be found. This is getting serious. Something is wrong with my browser. HELP!

Задан John_Arnold 5 лет назад

Дан ответ the-edmeister 5 лет назад

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How can I change the display settings of a web page?

My home page is www.newyorktimes.com. It does not fill the monitor using firefox as the browser. The font is also too small and is not clear. Using Google Chrome this web… (читать ещё)

My home page is www.newyorktimes.com. It does not fill the monitor using firefox as the browser. The font is also too small and is not clear. Using Google Chrome this website displays properly. It also seems that most other websites fill the monitor and display properly on Firefox.  ???

Задан barbarasch 5 лет назад

Дан ответ jscher2000 5 лет назад

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I can't properly load Adobe Flash player 21 in Firefox 45

I just upgraded to Firefox 45.0.1 and I installed Flash Player 21 apparently successfully according to the loader. But when I go to Acorn TC and load on of the shows I fo… (читать ещё)

I just upgraded to Firefox 45.0.1 and I installed Flash Player 21 apparently successfully according to the loader. But when I go to Acorn TC and load on of the shows I follow, Acorn's website reports that I need to load the most recent version of Flash Player.

21 is the most recent version of flash player for Windows 7 64 bit and I have installed it and uninstalled it several times with Firefox and all other software that uses flash player closed. I have even tried this in Firefox safe mode - all to no avail.

Any thoughts. I can use chrome and IE on this site with no problem and I have used Firefox up until this morning on this sight with no problem.

Firefox works fine on You Tube and several other sites that I use for videos.

Задан portman 5 лет назад

Дан ответ portman 5 лет назад

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Until now, I use video DovnloadHelper without converter, Why I can not continue without converter and now I use other programs.

Until now, I use video DovnloadHelper without converter, Why I can not continue without converter. I need to I use other programs. I will never install something that for… (читать ещё)

Until now, I use video DovnloadHelper without converter, Why I can not continue without converter. I need to I use other programs. I will never install something that forces me by force. Why something that can be simply is complicated. I loved to use Video DovnloadHelper because it was easy to use. And now willing to pay a fee for the converter. I'm sorry but I will not continue to use it if it is not fix as it was until now.

Best regards.

Задан Mlalin 5 лет назад

Дан ответ guigs 5 лет назад

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Inactive tabs have white text, can't change...?

Not sure if related to these posts but I'll link anyway since they seem relevant https://bugzilla.mozilla.org/show_bug.cgi?id=940393 https://support.mozilla.org/en-US/que… (читать ещё)

Not sure if related to these posts but I'll link anyway since they seem relevant https://bugzilla.mozilla.org/show_bug.cgi?id=940393 https://support.mozilla.org/en-US/questions/997178?fpa=1

So here's the problem, my inactive tabs have a terrible text colour and I can't figure out how to change that. Strangely enough, if Firefox is my inactive window, the text goes to black and is perfectly readable.

Задан Cormy1 5 лет назад

Дан ответ Cormy1 5 лет назад

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Returning to Firefox browser from other windows shrinks Firefox

This is driving me crazy. When I have Firefox open in full screen with several tabs open, and then I go to another program window to do something and then come back to F… (читать ещё)

This is driving me crazy. When I have Firefox open in full screen with several tabs open, and then I go to another program window to do something and then come back to Firefox by clicking on the taskbar and selecting one of my Firefox tabs, the entire Firefox window, which had been full screen, shrinks to a smaller size. I really want it to stay full screen. Why does it do this? I have searched and searched and tried different things (safe mode, turning off all my add-ons, etc.) and nothing changes this behavior. What is going on? The only way to get it to remain full size is if I have the presence of mind to minimize the other windows, rather than select Firefox from the taskbar.

Задан ajrjaneway 5 лет назад

Дан ответ FredMcD 5 лет назад

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pfSense cert was trusted and now is not (nor can I manually do it)

So I've upgraded pfsense (which has my own self-signed cert for the GUI) to 2.3. For some reason, this has broken management for it via Firefox. It still works with Chrom… (читать ещё)

So I've upgraded pfsense (which has my own self-signed cert for the GUI) to 2.3. For some reason, this has broken management for it via Firefox. It still works with Chrome.

Here is the error- The connection to 192.168.50.1:449 was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

What I have done to try to rectify this.... 1) Checked that both time of pfsense and my computer match (they do and Chrome works right with this anyway.) 2) Manually imported both the CA and cert. 3) Deleted cert8.db and let FF recreate it. 4) Tried a new profile (which works once and then fails as soon as FF is restarted.) 5) Tried on both Windows and Linux (neither side works.) 6) Generated a new cert for the GUI (which Chrome again just accepts but FF refuses.)

FF version is 45.0.1

I haven't seen anything else that addresses this. The key did not change in the upgrade. Even had it done that, I would think that by generating a new cert entirely should prompt for making a permanent exception again.

I've narrowed it down to FF as both Chrome and Vivaldi work perfectly on it. Nothing seems to have helped and the FF landing page doesn't reveal any useful info (as in SEC_ERROR_INSECURE_CIPHER or the like.)

Any help is very much appreciated as I hate opening Chrome solely to manage my firewall.

Задан blueduckdock 5 лет назад

Дан ответ blueduckdock 5 лет назад

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Weird horizontal scrollbar

Hello. I noted that I have a small centered horizontal scrollbar on a web page. It doesn't do anything, but appears on every page. What could be causing this? It's annoyi… (читать ещё)

Hello. I noted that I have a small centered horizontal scrollbar on a web page. It doesn't do anything, but appears on every page. What could be causing this? It's annoying. Thank you!

Задан veka 5 лет назад

Дан ответ philipp 5 лет назад

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Continual problem with Video Download Helper, incorrect codec parameters

I have a Toshiba 64-bit laptop running Windows 10 Home, 8gb memory, 1T hard drive. When I download a video, (I've only tried videos from Youtube), when I look at the down… (читать ещё)

I have a Toshiba 64-bit laptop running Windows 10 Home, 8gb memory, 1T hard drive.

When I download a video, (I've only tried videos from Youtube), when I look at the download screen, it seems to be working. It shows a media.tmp and a media.mp4 file as downloading. I don't know why there are two files or why they are named the way they are. When they finish downloading there is an error message that says the following. I copied the entire error message below in case it might help.

Basically it doesn't work but it seems to right until the very end. I tried a couple of things before asking this question. First, I rebooted but that didn't help. Then I removed the Add-on, rebooted, and then installed the Add-on again. But it is still having the same problem. Does anyone have suggestions on how to fix this? I went to the homepage for the add-on and it referred me to this forum. Thanks for your help.

***********
avconv version v11.2, Copyright (c) 2000-2014 the Libav developers

  built on Mar  2 2015 12:48:12 with gcc 4.8.3 (Gentoo 4.8.3 p1.1, pie-0.5.9)

[matroska,webm @ 0000000000a1b8c0] Unknown entry 0x56BB

Input #0, matroska,webm, from 'C:\Users\Carole\AppData\Local\Temp\media.tmp':

  Duration: 00:24:00.00, start: 0.000000, bitrate: N/A

    Stream #0.0(eng): Audio: opus, 48000 Hz, stereo, fltp (default)

Input #1, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Carole\AppData\Local\Temp\media.mp4':

  Metadata:

    major_brand     : dash

    minor_version   : 0

    compatible_brands: iso6avc1mp41

    creation_time   : 2015-08-13 11:58:55

  Duration: 00:24:00.00, start: 0.000000, bitrate: 109 kb/s

    Stream #1.0(und): Video: h264 (Main), yuv420p, 256x144 [PAR 1:1 DAR 16:9], 108 kb/s, 12.50 fps, 90k tbn, 25 tbc (default)

    Metadata:

      creation_time   : 2015-08-13 11:58:55

Input #2, image2, from 'C:\Users\Carole\AppData\Local\Temp\wma.gif':

  Duration: 00:00:00.04, start: 0.000000, bitrate: N/A

    Stream #2.0: Video: gif, pal8, 31x31, 25 tbn

[libx264 @ 0000000000a1e780] using SAR=1/1

[libx264 @ 0000000000a1e780] MB rate (12960000) > level limit (2073600)

[libx264 @ 0000000000a1e780] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2

[libx264 @ 0000000000a1e780] profile High, level 5.2

[libx264 @ 0000000000a1e780] 264 - core 142 - H.264/MPEG-4 AVC codec - Copyleft 2003-2014 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=3 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00

[mp4 @ 0000000000a1e220] track 1: could not find tag, codec not currently supported in container

Output #0, mp4, to 'C:\Caroles Stuff 111515a\Downloaded Videos\Arts and Crafts\Painting\Oil\Amazing Abstract Paintings with Doreen McNeill Colour In You-1.mp4':

  Metadata:

    encoder         : Lavf56.1.0

    Stream #0.0: Video: libx264, yuv420p, 256x144 [PAR 1:1 DAR 16:9], q=-1--1, 12.50 fps, 90k tbn, 90k tbc (default)

    Metadata:

      encoder         : Lavc56.1.0 libx264

    Stream #0.1(eng): Audio: libopus, 48000 Hz, stereo (default)

Stream mapping:

  Stream #1:0 (h264) -> overlay:main

  Stream #2:0 (gif) -> overlay:overlay

  overlay -> Stream #0:0 (libx264)

  Stream #0:0 -> #0:1 (copy)

Could not write header for output file #0 (incorrect codec parameters ?): Error number -1 occurred
************

Задан morlaine 5 лет назад

Дан ответ Seburo 5 лет назад

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Website gives me "SEC_ERROR_UNKNOWN_ISSUER" error but I am unable to get past it following troubleshooting

I am running Firefox 45.0.1 and have been unable to access a website that I usually use to monitor my internet usage. The site is "http://www.nwtel.ca/my-account/internet… (читать ещё)

I am running Firefox 45.0.1 and have been unable to access a website that I usually use to monitor my internet usage. The site is "http://www.nwtel.ca/my-account/internet-usage-report/" and i have followed this page "https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_the-error-occurs-on-one-particular-site-only" to try and eliminate the issue but have been unable to get anywhere. I did what the page said and tried to add it to my exceptions manually as there is no option to add it on the page but have found no luck yet. I tried emailing the company and they say contact Firefox or use Internet explorer as according to them the internet usage page is working. Looking for any help anyone can give on this as Firefox dose have a contact us option.

Задан gumby173 5 лет назад

Дан ответ cor-el 5 лет назад