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submission of pending crash reports

hi all Pretty straight forward (I hope): Currently using Firefox 31.0 on windows 7 64 bit home premium. Just realised that I've got about 20 sets of pending crash reports… (читать ещё)

hi all

Pretty straight forward (I hope):

Currently using Firefox 31.0 on windows 7 64 bit home premium.

Just realised that I've got about 20 sets of pending crash reports (.dmp and .extra) located here:

...AppData\Roaming\Mozilla\Firefox\Crash Reports\pending

Date-range is Feb to Aug 2014, so presumably applies to approx firefox versions 29-31.

Is there a way to force / request submission of these reports?

I have no particular desire to delete them - they don't take up much HD space.

However, there's no point in keeping them if I can't trigger a submission process.

Also, I would like to contribute to bug-resolution by proving the reports.

Btw, I think they are probably mostly Flash related.

This is not just a whinge. The Flash plugin seems to fall over quite frequently (for me anyway) - certainly appears the only one I can rely on to misbehave! I checked the top plugin crash submissions too for the last 28 days on mozilla's crash-stats (filtering on FF 31 and windows)... and... the top 3 entries, which account for 55% of all plugin crashes, appear all to be flash related lol (gJ adobe) ;)

Anyway, if anyone can tell me how to submit these pending reports, I'd be grateful.


Regards,

Gary

PS I noticed, when providing FF's troubleshooting info for this post, that I got a crash report submission (automatically) about 15 mins ago... and one pair of files has disappeared from my Pending folder.

Do I just have to be patient then? I use FF a lot, so don't really understand what circumstances trigger the report submission (i.e. it's not a question of just having FF open / active).

Thanks again for any assistance rendered.

Задан gazzawazza 6 лет назад

Дан ответ cor-el 5 лет назад

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Firefox 28 wont start but does not crash

Hi, The problem: firefox.exe starts, process shows up in process explorer and quits within <1 second. No crashreport, no eventlog-entry, no dialog. Just plain nothing… (читать ещё)

Hi, The problem: firefox.exe starts, process shows up in process explorer and quits within <1 second. No crashreport, no eventlog-entry, no dialog. Just plain nothing.

The environment: Win 7 Enterprise 64Bit, Standard FF28 Download (tested de, en and de-eu)

Tests: reinstall, starting "firefox.exe -p", deinstall+Reboot+tempdelete+reinstall, tested both with en and DE Download nd with de-EU download for FF28. FF24 ran fine.

I did not try nightly builds for FF29

Задан joshua8hh 6 лет назад

Дан ответ joshua8hh 6 лет назад

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flash is not working

I have installed flash, it is enable in my plugins however it is not working. I have noticed that when i go onto a site with flash firefox will crash.

Задан jamtoday 6 лет назад

Дан ответ cor-el 6 лет назад

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Crash bp-0e7b391a-aa4b-4dbf-b189-91fa52130919

This one of several Crash Reports\submitted I have which all have common last seven digits except the final 2. For example: bp-0e7b391a-aa4b-4dbf-b189-91fa52130919 (in… (читать ещё)

This one of several Crash Reports\submitted I have which all have common last seven digits except the final 2. For example:

bp-0e7b391a-aa4b-4dbf-b189-91fa52130919   (included this one as well - c)
bp-1c89e9c6-f5eb-466f-ac32-02afe2130918
bp-4f6550cb-cd29-4d2c-96b3-97d412130923
bp-7f5685d1-47fb-46ae-b9b7-e40a32130923
bp-7fb95e6a-7139-42b2-bc47-42f382130918
bp-7658d3cb-5ec7-4786-923b-57d7f2130923
bp-63365a46-a222-4451-bb22-a4ef82130918
bp-960577d7-3f65-400a-9e5a-043162130918
bp-31267553-0cb1-4b05-9bb7-5ee622130918
bp-e6304161-7053-4731-b46a-afc602130922
bp-d7a2f1f8-9e25-4843-b767-b0ccb2130918

I have tried all of the answers I could find with what appeared to be related codes & some of the others too but am still without a solution. I have tried removing software that was installed around the period when the crashes started to but still no joy. Can someone please help me out as I am desperate to get Firefox back up again as I am not keen on the other browsers by comparison. BTW It will not run in safe mode either!

Задан ashton.c 6 лет назад

Дан ответ philipp 6 лет назад

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Adobe Flash Player keeps crashing and I've tried every step that was suggested

Unable to load Farmville (Zygna game - Facebook). I just installed the latest version of Firefox and Flash (11.5) and I had previously fully uninstalled both of them. I c… (читать ещё)

Unable to load Farmville (Zygna game - Facebook). I just installed the latest version of Firefox and Flash (11.5) and I had previously fully uninstalled both of them. I checked that the Firefox settings were correct in Tools/Options. Disabled Plug-ins and Extensions, Hardware Acceleration, POP-up blocker, Restored defaults, started in Safe Mode and anything else that was suggested. I would be grateful for any other suggestion.

Задан Rxana 7 лет назад

Дан ответ user633449 7 лет назад

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Firefox crashes

Firefox keeps crashing multiple times daily and is really no longer usable. I use Firefox at work and it is totally stable there. It has been stable on my home system u… (читать ещё)

Firefox keeps crashing multiple times daily and is really no longer usable. I use Firefox at work and it is totally stable there. It has been stable on my home system until about a month ago. Not sure if the new version of Catalyst could be part of the problem.

I have followed all the suggested remedies and none have been effective. This includes completely restarting Firefox. This has started happening recently with high frequency from 21st August, and now it is guaranteed to happen multiple times over a two hour period to the point I just give up restarting it now except to see if it will work again. Fingers crossed the crash id's will reveal what is going on... Maybe I should totally uninstall it and reinstall it?

Задан Ascention 7 лет назад

Дан ответ John99 7 лет назад

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Firefox closes when "tools"+ "options" clicked & won`t respond to Typed URLs but ok with "bookmarked"urls

Investigating why FF was using so much memory I was advised to use "Restore Firefox" button. Did that but now I can`t use "tools" "options" `cos it closes the browser. O… (читать ещё)

Investigating why FF was using so much memory I was advised to use "Restore Firefox" button. Did that but now I can`t use "tools" "options" `cos it closes the browser. Other menus under "tools" work OK. If I try to download any updates for plug-ins etc the FF browser closes down. Can`t browse my images folders to add to interactive sites.....closes down FF Can type a URL but nothing happens but if I enter a "bookmarked" url or a "history" url then it is OK Firefox is 16.0.1 Any help appreciated please.

Задан petersal 7 лет назад

Дан ответ petersal 7 лет назад

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When i open Mozilla it turns green and locks up everything is green in the window and i cannot use any feature in Mozilla.

When i open Mozilla for a split second i will see the normal screen then it turns green and i cannot access any features in the web browser. I cannot access anything else… (читать ещё)

When i open Mozilla for a split second i will see the normal screen then it turns green and i cannot access any features in the web browser. I cannot access anything else of the crash ID or troubleshooting info.

Задан StanleyRoper 7 лет назад

Дан ответ philipp 7 лет назад

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Firefox crashes

Hi Please can somebody Help me!, My website has been online for ages now and all of a sudden it crashes Firefox, it crashes that bad that it wont even generate a crash co… (читать ещё)

Hi Please can somebody Help me!, My website has been online for ages now and all of a sudden it crashes Firefox, it crashes that bad that it wont even generate a crash code, also I have reset Firefox, put in safe mode, cleared cache but still does the same, I have even uninstalled and reinstalled the latest version?

My site works in all other browsers so please help the site is http://www.worldofwebdesigns.co.uk

Thanks so much :)

Задан garfield07932 7 лет назад

Дан ответ Kadir Topal 7 лет назад

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Nightly crashes when printing, whether to printer or .pdf. This is a new problem.

This just started today. Nightly crashes every time I try to print, whether to my printer or to .pdf, and whether I use the print button or file|print preview|print. ' … (читать ещё)

This just started today. Nightly crashes every time I try to print, whether to my printer or to .pdf, and whether I use the print button or file|print preview|print. '

Задан Eclectic211 7 лет назад

Дан ответ James 7 лет назад

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when a open firefox I have FB for my startpage but it redirect me allthe time to this /check6only.facebook.comajax/v6.php?v=check6only&pingonly=false ,

I start Firefox and FB start like it should but direct it goes over to ,http://search.babylon.com/?babsrc=TB_def&q=check6only.facebook.comajax%2Fv6.php%3Fv%3Dcheck6on… (читать ещё)

I start Firefox and FB start like it should but direct it goes over to ,http://search.babylon.com/?babsrc=TB_def&q=check6only.facebook.comajax%2Fv6.php%3Fv%3Dcheck6only%26pingonly%3Dfalse,and when i click home page goes over to FB but back again to tha other

Задан Lailas 7 лет назад

Дан ответ cor-el 7 лет назад

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Firefox crashes

Random crashes

Задан Rick 7 лет назад

Дан ответ Rick 7 лет назад

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Constant crashes with no common theme

Firefox is crashing constantly. I can't seem to pinpoint why. I have many crash ID's and they all appear to be the same in the about:crash logs. Edit: Updated with an add… (читать ещё)

Firefox is crashing constantly. I can't seem to pinpoint why. I have many crash ID's and they all appear to be the same in the about:crash logs.

Edit: Updated with an additional crash ID: bp-4a508466-82db-439f-b239-454942120822

I have read that this may be an issue with ATI Catalyst 12.8 drivers. Has anyone else seen this or found a fix?

Задан alhier 7 лет назад

Дан ответ Tom Farrow 7 лет назад

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FF15 hangs whenever plugin-container.exe is loaded in memory

I need help. Since at least in v14 and now v15, FF hangs becoming unresponsive whenever plugin-container.exe is loaded in memory, as monitored with Process Explorer of Sy… (читать ещё)

I need help. Since at least in v14 and now v15, FF hangs becoming unresponsive whenever plugin-container.exe is loaded in memory, as monitored with Process Explorer of SysInternals. This happens in FF with all plugins manually disabled and with no extensions, loaded in either "normal" or safe mode, even after having reset it to default state in about:support. (The unresponsiveness is not absolute, since every some 90 seconds there is a brief refresh of the screen as indicated by an acknowledging screen change due to a prior click or mouse motion. (In this quasi-frozen condition, FF slowly ramps up its memory usage while plugin-container keeps alternating between two smaller vales in Process Explorer.) After some 15-20+ minutes, plugin-container unloads itself and FF starts responding again. If I then visit a page that triggers the loading of plugin-container, the described problem develops once more. Blocking the loading of plugin-container (e.g.,renaming or moving it out or blocking it with the firewall) hangs FF. The solution for FF 3.6.6 for dom.ipc in about:config does not work in these versions.

Ironically, the Mozilla support page about "Firefox crashes when loading certain pages" (http://goo.gl/i02Xz) is a page that loads automatically plugin-container and hangs my machine, so I had to enter the forums by selecting a different problem.

This occurs in a Windows-7 machine with sufficient memory (1025 MB physical, 1025 MB virtual) and a lean configuration (monitored and enforced with Autoruns and Process Explorer), which runs very well other browsers such as Chrome, Opera o IE9. I have been using FF since its v2 and would hate to switch permanently to a different browser. Any informed advice on how to fix the problem (or disable the plugin- container in a working manner) would be much appreciated. TIA.

Задан Ad_Hoc 7 лет назад

Дан ответ Ad_Hoc 7 лет назад

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Firefox keeps crashing?

Hi. Every time I open Firefox it stays on the homepage for two seconds, then it exits and shows the "Firefox has crashed" window. Usually, I can restart the program in Sa… (читать ещё)

Hi. Every time I open Firefox it stays on the homepage for two seconds, then it exits and shows the "Firefox has crashed" window. Usually, I can restart the program in Safe Mode and then it works just fine, but I can't be on Safe Mode forever! I've tried restarting my computer, resetting Firefox, searching the Support site for answers, but nothing works. My version is 14.0.1 and it's up to date.

This is getting really annoying, help please?

Задан Amaterasu30 8 лет назад

Дан ответ user633449 8 лет назад

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MAC 10.8 - Firefox Crashes Often

I have completely removed Firefox 17.0.1, deleted my profile (firefox), reset firefox using the troubleshooting menu. But the issue continues, it is random and cannot fi… (читать ещё)

I have completely removed Firefox 17.0.1, deleted my profile (firefox), reset firefox using the troubleshooting menu. But the issue continues, it is random and cannot find a certain task that causes the issue. Currently i also cannot access the preferences menu as this will cause firefox to crash. Been dealing with this for sometime and finally giving up. Only thing that I was trying to change was the home page.

Crash ID's:

bp-90418325-d6b1-47f0-9619-2bec6212122412/24/123:50 PM
bp-f25c4b18-1cf5-46cc-919f-3daf4212122412/24/123:47 PM
bp-444f1f8f-a0d8-464a-97b0-4b866212122412/24/123:41 PM
bp-71b83d44-c68a-42ec-bf3e-fe0f6212122412/24/123:40 PM
bp-21c55091-fb2c-4dcb-ad9e-152d0212122412/24/123:39 PM
bp-d34395e1-7140-47b4-8b52-da8ab212122412/24/123:39 PM
bp-fad22f13-ea4c-4d3f-8a69-aa374212122412/24/123:37 PM
A19D59F2-49C0-4CD8-84BF-FB3E9E482E8112/24/123:18 PM
bp-49e5eda5-1a74-481d-bec1-78733212122412/24/123:13 PM
bp-17f3e647-8985-4053-ad73-b85ff212122412/24/123:10 PM
bp-5be383d4-3b4f-4057-81ea-c8279212111511/14/1211:17 PM
bp-20d3d96d-9679-413e-b074-dab71212111511/14/1211:12 PM
bp-85a572ff-191f-42ab-b77e-1b56a212111511/14/1211:11 PM
bp-b9c8e2bc-baf5-44b0-88d9-9b809212110811/8/122:45 PM
4B1FABB4-EEBD-4B3A-B060-3432212EB29611/8/122:45 PM
ADF7A27A-CF1C-4C3B-8E79-C5C0FC41699111/4/1212:17 AM

Задан tnesanders 7 лет назад

Дан ответ cor-el 7 лет назад

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Firefox 16.0.1, youtube videos freeze after 2 seconds. FF crashes.

Youtube videos freeze after 2 seconds of play...audio continues for about 5 seconds tops. The whole browser becomes unresponsive and I have to ctrl+alt+del to the process… (читать ещё)

Youtube videos freeze after 2 seconds of play...audio continues for about 5 seconds tops. The whole browser becomes unresponsive and I have to ctrl+alt+del to the process level to close FF16.

This is a fresh install after I uninstalled my customized version, so BONE STOCK FF16 is failing me. I have tried 11.4 flash current release and 11.2 flash release to get my problem solved.

NO CRASH IDs. No formal crash per se, just a totally unresponsive browser.

By the way....Chrome runs youtube without incident. WTF.

Additionally, this problem doesn't exist on my install of Waterfox...an open source 64bit variant of FF 15. Maybe I have some sort of x64 issue. I think that might be the issue with the 32bit standard FF16 build. Still wonder why this happened in the first place.

Задан LtPatterson 7 лет назад

Дан ответ LtPatterson 7 лет назад

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Firefox crashes

when launching, "Google or Chrome", Firefox immediately, crashes. In my emails, when ever I click on "mysurvey.com to participate in surveys, Firefox crashes. What can b… (читать ещё)

when launching, "Google or Chrome", Firefox immediately, crashes. In my emails, when ever I click on "mysurvey.com to participate in surveys, Firefox crashes. What can be wrong, or can this problem be fix basically, or will I need to be a computer "Tech"?

Задан helpmeff 7 лет назад

Дан ответ finitarry 7 лет назад