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Firefox crashes

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but fire… (читать ещё)

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but firefox. I've tried uninstall/install, uninstall & extensive removal of all remaining mozilla/firefox files and cleaned registry with regedit all relevant instances of firefox. then reinstalled but still failed in the same way.

Asked by rebob7 4 месяца назад

Answered by rebob7 4 месяца назад

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (читать ещё)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 1 неделю назад

Last reply by Tom 1 неделю назад

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Firefox crashes on a Regular Basis

Hey, As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please. Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40… (читать ещё)

Hey,

As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please.

Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40f2140525

Asked by Portmanteau 6 лет назад

Last reply by guigs 5 лет назад

Nameless plugin (Plugin "" crashed) crashes on Amazon music and Crunchyroll

Every time i try to play music on Amazon Music or a video on Crunchyroll, some nameless plugin crashes and i can't stream the media files. If i try to send a report, noth… (читать ещё)

Every time i try to play music on Amazon Music or a video on Crunchyroll, some nameless plugin crashes and i can't stream the media files. If i try to send a report, nothing happens. It's not even listed in about:crashes. The funny thing is, that even if crunchyrolls videos are embedded into another website, the plugin crashes there too. But since it doesn't show a plugin name, i'm not sure what crashes there exactly... I tried to start firefox in safe mode and even reinstalled it, nothing changes, so it can't be my add-ons (i disabled / deinstalled them).

I hope, someone can help me.

I'm german by the way, so my screenshot is in german, too.

Asked by niko.goetze 2 месяца назад

Last reply by niko.goetze 2 месяца назад

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Firefox v 55.0 crashes my tabs upon loading a video

Alright, so first the story, then the specifics. Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately… (читать ещё)

Alright, so first the story, then the specifics.

Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately after doing so, the large majority of videos would crash my tab. I'd get what I can only assume is the standard message of "Gah, My tab crashed!" etc. Anyways, I did some digging around, these forums and others, none of the solutions worked. I settled for the quick n dirty solution, and rolled back to firefox 54.0, which worked fine. Until today. Today, 54.0 was experiencing the issue as well, so I naturally decided to try 55.0 - which didn't work either. That leaves me where I'm at now.

Specific details: Tabs crash upon trying to load a video, presumably of a different format. It crashes occasionally on youtube videos, but is for the most part OK with them. Scrolling through a facebook feed however, will give you videos from lots of different sources, and I can reliably crash my tab within 10s if I load up facebook and just scroll down.

Potential fixes I have tried (of which, none solved my issue):

  • Going into About:config and changing the browser.tabs.autorestart and browser.tabs.autorestart2 both to be false. This is following the recommendation of another thread, given to a different user with a similar problem, found here: ( https://support.mozilla.org/en-US/questions/1159697 ).
  • Booting the browser up into safe mode
  • Updating any/all drivers. Specifically I can for sure, without a doubt, say that my gfx card drivers are up to date.
  • Creating a new firefox profile, and using it instead.

At this point the only thing that comes to mind is the idea that the plugin loading these videos isn't working correctly? But is it even a plugin?

Worth noting, if I change the about:config file pieces I listed above to both be false, instead of crashing a tab it will crash the entire browser. A crash report of that specific incident can be found using bp-92e3bbb7-9388-4412-9573-504010170905 .

The normal issue happening can be found using bp-a8e33356-c344-4159-889b-b330a0170905 .

Thank you for any/all help you can provide.

Asked by Juicearific 2 года назад

Answered by FredMcD 2 года назад

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How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (читать ещё)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Asked by lenstalkhru 3 месяца назад

Answered by lenstalkhru 3 месяца назад

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Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (читать ещё)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

Asked by AntonKryloc 1 год назад

Last reply by TyDraniu 1 год назад

Firefox crashes - often

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out. My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes … (читать ещё)

I'm rather desperate for help. I've been a Firefox user for years, and can't figure this out.

My installation of Firefox 76.0.1 on Windows 10 crashes daily. It crashes in safe mode, my Windows is up to date, my video drivers are up to date. Before it crashes, I usually have one or more pages crash ("Gah! Your tab crashed"). After it crashes, it may or may not invoke the Mozilla crash reporter. Below are a few of the recent crash reports. Can anyone give me some guidance that might help stop the crashes?

Thanks!

bp-be7d292f-64b0-4a4f-83d2-31fea0200509 bp-865e146c-f5a8-4042-9247-cce7a0200507 bp-8179a418-8c2c-4c89-9c61-de0f70200505 bp-07a0e7f8-47b8-49d6-82c0-74e760200505 bp-dcfc7eb1-9b4d-4eaf-86c1-551060200505 bp-82547851-f40e-44cf-980a-135920200505

Asked by Scott Carter 2 недели назад

Last reply by Scott Carter 2 недели назад

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Crash at start

Dear all, I encounter alway the same problem while starting Firefox. The Problem is quite simple: Firefox just crashes. I deleted all my profiles, reinstalled Firefox tr… (читать ещё)

Dear all,

I encounter alway the same problem while starting Firefox. The Problem is quite simple: Firefox just crashes.

I deleted all my profiles, reinstalled Firefox tried it with the "save start" etc. Nothing helps.

Could you please check my Crash Report?

Maybe you can find a solution.

Best regards Can Bora

bp-696c0975-55b8-4b78-a333-344a72150312

Asked by Geeko 5 лет назад

Last reply by guigs 5 лет назад

  • Решено

Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (читать ещё)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Asked by MikeP. 4 месяца назад

Answered by MikeP. 4 месяца назад

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (читать ещё)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 3 месяца назад

Last reply by Roland Tanglao 3 месяца назад

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (читать ещё)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 3 месяца назад

Last reply by Roland Tanglao 1 месяц назад

Firefox Crash Again, Again

Hello, I love Firefox but it gives a lot of errors. Why does this cause problems? If I can't find a solution, I will delete Firefox. I need help! https://crash-stats.mozi… (читать ещё)

Asked by 2fan1kar 3 месяца назад

Last reply by FredMcD 3 месяца назад

Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (читать ещё)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

Asked by guyfromkcmo 12 часов назад

Last reply by guyfromkcmo 2 часа назад

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Firefox crashes

For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to … (читать ещё)

For some reason Firefox keeps crashing recently, usually when I'm trying to input text. So far I've experienced this while browsing plurk and pixiv, and Firefox tends to crash multiple times after the initial crashing.

I'm currently running Windows 10 and the latest version of Firefox, and I do regularly install windows updates aside from some driver updates known to brick the computer.

Here's the crash reports for the most recent crashes: bp-c211899f-c73a-49ea-9891-f60a31170613 bp-5ecc1f4d-c2ac-4de3-8e7e-779f81170613 bp-fec3344b-521f-4906-91c8-380081170613

Asked by crystalsuicune 2 года назад

Answered by cor-el 2 года назад

Firefox keeps crashing after installing Netnanny Version 10

Hi I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I unins… (читать ещё)

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Asked by jebetancur 1 неделю назад

Last reply by FredMcD 1 неделю назад

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Firefox crashes

Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success. these are… (читать ещё)

Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success.

these are the last submitted crash reports: bp-d2ff4559-cc16-4078-8f22-170b31170616 bp-ff766914-0dfc-4b33-bb0d-3d59d1170616 bp-192cfbcc-3a1c-4f4f-9a93-9838f1170616 bp-2702a98c-8588-4f14-ab30-968010170616 bp-3b748cb7-816b-43b0-861b-0bd451170616

Asked by Luenkel 2 года назад

Last reply by FredMcD 2 года назад

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Firefox crashes

Firefox does not open and show the crash message also in safe mode. I try to remove firefox and to upload a new one, but i had the same result Identificativo crash: bp-79… (читать ещё)

Firefox does not open and show the crash message also in safe mode. I try to remove firefox and to upload a new one, but i had the same result Identificativo crash: bp-7914a403-25a4-4d19-a7eb-2df4b0181028 I need help!

Asked by paolinpa 1 год назад

Last reply by philipp 1 год назад