Отображение вопросов с тегом: Показать все вопросы

Can't connect to Android device using sync

I signed in to my Firefox account from my android device. It shows up in Devices and Apps, but when I click "Send tab to device" it says "No devices connected". I clicked… (читать ещё)

I signed in to my Firefox account from my android device. It shows up in Devices and Apps, but when I click "Send tab to device" it says "No devices connected". I clicked "Connect another device" but it doesn't show up there either. Please help.

Asked by Firefox guy 1 месяц назад

Last reply by Wesley Branton 1 месяц назад

how do I restore my firefox bookmarks from my firefox account?

I use Firefox on my work MacBook and created a Firefox account to have a backup for my bookmarks. Something happened on my MacBook and they had to wipe Catalina and rei… (читать ещё)

I use Firefox on my work MacBook and created a Firefox account to have a backup for my bookmarks. Something happened on my MacBook and they had to wipe Catalina and reinstall Mojave. I want to log into my FF account and restore my bookmarks. How do I do that?

Michelle

Asked by mhoney 2 месяца назад

Last reply by Wesley Branton 2 месяца назад

How do I hide saved passwords?

I can see passwords and email on info and passwords in Firefox. How do I hide this password. Peopel gonna take my phone or laptop and see my password. How to prevent this… (читать ещё)

I can see passwords and email on info and passwords in Firefox. How do I hide this password. Peopel gonna take my phone or laptop and see my password. How to prevent this? I know master password, but master password has to be inputted every time I launch Firefox.

Asked by PixelGM 4 месяца назад

Last reply by cor-el 4 месяца назад

  • Архивировано

Bookmarks keep syncing wrong

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my deskt… (читать ещё)

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my desktop and laptop are getting jumbled/deleted (see attached pics)

To try solve this I exported my bookmarks to a .json file, then manually deleted all bookmarks on all my devices, ran a manual sync on all devices then completely uninstalled and deleted appdata/cache files.

I then re-installed using a fresh download from Mozilla, signed in and imported my bookmarks from the json file.

for a full day my bookmarks stayed intact, I then installed firefox on my phone and within an hour my desktop bookmarks became jumbled again.

Am I missing something here?

Asked by Gazza 6 месяцев назад

Last reply by cor-el 4 месяца назад

Need help with confirmation mail

"Sorry. We’ve locked your account." "The confirmation email we sent to ****** was returned and we’ve locked your account to protect your Firefox data." "If this is a vali… (читать ещё)

"Sorry. We’ve locked your account." "The confirmation email we sent to ****** was returned and we’ve locked your account to protect your Firefox data." "If this is a valid email address, let us know and we can help unlock your account."

Need help to send a new confirmation mail. Have been getting this message since last year so please no reply about waiting 24hrs.

Regards, firefox190

Asked by firefox 4 месяца назад

Last reply by 3159877907 4 месяца назад

  • Архивировано

send tab to device doesn't work

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i kee… (читать ещё)

I can send from iPhone to desktop no problem. But Desktop to iPhone never works. both are connected and synced. tried disconnecting and re-syncing, but still no. If i keep the page open on desktop i can find it in the Library on iPhone. but that's kinda long-winded when it should be much easier.

Asked by Billy 10 месяцев назад

Last reply by cor-el 5 месяцев назад

I am repeatedly told that my mobile number is invalid - but it is not!

I have Firefox installed on my laptop and my Android phone (Huawei). I am logged in to my Frefox account on both devices and have activated Sync. Nevertheless I am not co… (читать ещё)

I have Firefox installed on my laptop and my Android phone (Huawei). I am logged in to my Frefox account on both devices and have activated Sync. Nevertheless I am not connected. If I want to "add a new device" from my laptop, I have to enter my mobile number there. There I can enter what I want - the number is always "invalid"...

What to do? I'm desperate here...

Asked by Schmie 5 месяцев назад

Last reply by cor-el 5 месяцев назад

Is it possible to have bookmarks sync but have private bookmarks that will not sync?

I use firefox account on my devices but I have personal bookmarks in a subfolder on my bookmark bar (Folder marked personal) One of the devices I want to sync other book… (читать ещё)

I use firefox account on my devices but I have personal bookmarks in a subfolder on my bookmark bar (Folder marked personal) One of the devices I want to sync other bookmarks to is my work PC but I do not want the personal folder to sync up to the work PC, There does not appear to be any way to mark folders as Do Not sync, Is this a function that is likely to be added or am i stuck having personal/private links being sent up to work which in some situations could cause me problems at work - or do i need to just store these personal links outside of Firefox for privacy?

Asked by theresajayne 5 месяцев назад

Last reply by cor-el 5 месяцев назад

  • Архивировано

What the hell is wrong with Firefox

app keeps making me log in. Get that fixed [Profanity removed by moderator. Please read Forum rules and guidelines, thanks.] … (читать ещё)

app keeps making me log in. Get that fixed

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by jj6 6 месяцев назад

Last reply by FredMcD 6 месяцев назад

  • Архивировано

Credentials no more synced with Firefox Sync

Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no… (читать ещё)

Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no more synced. I think it is an issue due to a old Firefox account, created when there were no Firefox Lockwise.

I followed the migration guide but probably I was not able to understand the procedure: I

  • disconnected sync on all my browsers
  • sign in again from my android device with sync using the same email (I've read that is possible)

Help please!

PS: I tried to install Firefox Lockwise but credentials are empty for my account, despite I forced manually sync from my android.

Asked by davide.moro 7 месяцев назад

Last reply by Firefox no t1g3r 6 месяцев назад

  • Архивировано

My bookmarks are getting scrambled

Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show … (читать ещё)

Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show where they are supposed to show.

Here are my error codes if they are of any help: 1575661161801 Sync.Service INFO Loading Weave 1.73.0 1575661161801 Sync.Engine.Clients DEBUG Engine constructed 1575661161802 Sync.Engine.Clients DEBUG Resetting clients last sync time 1575661161803 Sync.Engine.Addons DEBUG Engine constructed 1575661161807 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1575661161809 Sync.Engine.Forms DEBUG Engine constructed 1575661161811 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1575661161812 Sync.Engine.History DEBUG Engine constructed 1575661161814 Sync.Engine.History DEBUG SyncEngine initialized: history 1575661161815 Sync.Engine.Passwords DEBUG Engine constructed 1575661161817 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1575661161818 Sync.Engine.Prefs DEBUG Engine constructed 1575661161820 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1575661161821 Sync.Engine.Tabs DEBUG Engine constructed 1575661161823 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1575661161823 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1575661161824 Sync.Engine.Extension-Storage DEBUG Engine constructed 1575661161826 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1575661161827 Sync.Engine.Bookmarks DEBUG Engine constructed 1575661161829 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1575661161829 Sync.Service INFO Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 1575661161830 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1575661161830 Sync.AddonsReconciler DEBUG Adding change listener. 1575661161830 Sync.Engine.History.Tracker INFO Adding Places observer. 1575661161831 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661163200 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1575661163445 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1575661163445 Sync.Service DEBUG User-Agent: Firefox/71.0 (Windows NT 10.0; Win64; x64) FxSync/1.73.0.20191202093317.desktop 1575661163446 Sync.Service INFO Starting sync at 2019-12-07 05:39:23 in browser session zwzg4kXSMXhi 1575661163446 Sync.Service DEBUG In sync: should login. 1575661163446 Sync.Service INFO User logged in successfully - verifying login. 1575661163446 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1575661163446 Sync.Status DEBUG Status.login: success.login => success.status_ok 1575661163446 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661163446 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1575661163446 Sync.BrowserIDManager INFO Getting keys 1575661163447 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1575661163447 FirefoxAccounts DEBUG enter getAssertion() 1575661163452 FirefoxAccounts DEBUG got keyPair 1575661163452 FirefoxAccounts DEBUG getCertificateSigned: true true 1575661163454 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/certificate/sign?service=sync 1575661163454 Services.Common.RESTRequest DEBUG POST Length: 888 1575661163661 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/certificate/sign?service=sync 200 1575661163662 Hawk DEBUG (Response) /certificate/sign?service=sync: code: 200 - Status text: OK 1575661163662 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -662 1575661163662 FirefoxAccounts DEBUG getCertificate got a new one: true 1575661163662 FirefoxAccounts DEBUG _updateAccountData with items: ["keyPair","cert"] 1575661163662 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1575661163663 Sync.BrowserIDManager DEBUG Getting a token 1575661163663 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1575661163663 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1575661163669 FirefoxAccounts TRACE finished write of json user data - took: 7 1575661163669 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575661163670 FirefoxAccounts TRACE starting write of user data to the login manager 1575661163699 FirefoxAccounts TRACE finished write of user data to the login manager 1575661164297 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1575661164298 Services.Common.TokenServerClient DEBUG Got token response: 200 1575661164298 Services.Common.TokenServerClient DEBUG Successful token response 1575661164298 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1575661164298 Sync.Status DEBUG Status.login: success.status_ok => success.login 1575661164298 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1575661164299 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Cluster value = https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.Service DEBUG Caching URLs under storage user base: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164300 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661164949 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/collections 1575661164950 Sync.Service DEBUG Fetching server configuration: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Service DEBUG Fetching global metadata record 1575661165356 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165356 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1574815475.89 1575661165670 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165670 Sync.Service DEBUG Weave Version: 1.73.0 Local Storage: 5 Remote Storage: 5 1575661165671 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1575661165671 Sync.Service INFO Testing info/collections: {"passwords":1575615833.85,"addons":1573168287.3,"tabs":1575661066.66,"clients":1575660973.5,"crypto":1498625392.07,"forms":1575617498.57,"meta":1574815475.89,"bookmarks":1575578169.01,"prefs":1572952053.55,"history":1575661067.19} 1575661165671 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1575661165671 Sync.Service INFO collection keys reports that a key update is needed. 1575661165683 Sync.Resource WARN GET request to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/crypto/keys failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165683 Sync.Service WARN Got exception fetching cryptoKeys.: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165684 Sync.Status DEBUG Status.login: success.login => error.login.failed 1575661165684 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661165684 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1575661165684 Sync.Service WARN Remote setup failed. 1575661165684 Sync.ErrorHandler ERROR Sync encountered a login error 1575661165684 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165688 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.failed(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1575661165689 Sync.Service DEBUG Not syncing: login returned false.

Asked by Denis 7 месяцев назад

Last reply by FredMcD 6 месяцев назад

  • Архивировано

My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (читать ещё)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

Asked by arsena 11 месяцев назад

Last reply by FredMcD 8 месяцев назад

  • Архивировано

How to do set a master/main device for other devices to sync from?

So I have Laptop A, Laptop B, and Desktop C All of them are logged in with the same Firefox account. The sync function worked just fine until one day, all three devices n… (читать ещё)

So I have Laptop A, Laptop B, and Desktop C All of them are logged in with the same Firefox account. The sync function worked just fine until one day, all three devices now have their own bookmarks, and I can't have them share the same bookmark list

Can anyone help

Asked by AgentX99 9 месяцев назад

Last reply by cor-el 9 месяцев назад

  • Архивировано

firefox forgets my sync everytime I turn on my computer. How do I permanently turn on sync?

I downloaded the new Firefox and now it makes me sync every time I boot up the computer and forgets all my passwords. (so the routine is now turn on computer, login into … (читать ещё)

I downloaded the new Firefox and now it makes me sync every time I boot up the computer and forgets all my passwords. (so the routine is now turn on computer, login into firefox, login into email, confirm sync, THEN do anything else on my computer). How do I permanently have it remember the sync and open the tabs from last time upon opening firefox?

Asked by alimarmadden 9 месяцев назад

Last reply by cor-el 9 месяцев назад