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ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (читать ещё)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Задан mal1k 5 месяцев назад

Последний ответ от TMG 3 часа назад

Using mobile to recuperate lost desktop data

I have been using Firefox on both my Windows laptop and my android phone for the last 4 years, and my FF account is synced to both. I recently had to do a full system res… (читать ещё)

I have been using Firefox on both my Windows laptop and my android phone for the last 4 years, and my FF account is synced to both. I recently had to do a full system reset of my laptop. Upon reinstalling Firefox, I was prompted to sign in and after trying to remember the password I set 4 years ago (bad security hygiene, I know) I couldn't, and went to reset it.

I was warned that some or all of my settings, bookmarks, passwords, etc would be lost, and I wasn't wild about that but hoped at least some would be saved. Unfortunately, none were. Every single one of my bookmarks and passwords, all my history, everything was gone. I was pretty upset until I noticed that they were all still available on my phone.

I have since tried to sync my desktop version to my mobile app to recover at least some of the data (among other things, I have literally hundreds of recipes on here that I don't want to lose), without success. I've tried syncing from my phone, but I'm hesitant to try on my laptop since I don't want it to wipe all my phone info.

Is there any way for me to download my most recent FF data from the mobile app on my phone? I realise it's probably an enormous amount of info, but I'm willing to try anything to restore my data to my account. Any help would be greatly appreciated. Thanks!

Задан tzamozdra 1 неделю назад

Последний ответ от Seburo 3 дня назад

Share and Save Firefox collections

Hi all, How to share and/or save my Firefox Collections between mobile Firefox and synced desktop Firefox ? That would.be great if one can also use collections with de… (читать ещё)

Hi all,

How to share and/or save my Firefox Collections between mobile Firefox and synced desktop Firefox ?

That would.be great if one can also use collections with desktop Firefox.


Thanks for reading,

Have a good day,

Thierry GARREL writing from Saint-Gely-du-Fesc, Occitanie, South of France

Задан Thierry GARREL 4 дня назад

Последний ответ от Seburo 4 дня назад

Sync Not Working

This morning my Sony laptop crashed. Fortunately, I have an HP that has not long been repaired under guarantee. All I have done up to today is make sure it works OK and a… (читать ещё)

This morning my Sony laptop crashed. Fortunately, I have an HP that has not long been repaired under guarantee. All I have done up to today is make sure it works OK and add Mcafee security.

I am now using this and have succesfully installed several programmes including Firefox.

I have been through this process many times, having bought my first laptop in 1991. for virtually all that time I have used Firefox and always synced successfully on many occassions.

So I never thought I would have a problem today but, no matter what I have tried. I have had no success.

Задан gsehorton 4 дня назад

Последний ответ от cor-el 4 дня назад

Newest version of Firefox

I just downloaded the latest version of Firefox. So all my bookmarks, etc. are gone. I tried to log in and use Firefox Sync to get all my old stuff back, but after i logg… (читать ещё)

I just downloaded the latest version of Firefox. So all my bookmarks, etc. are gone. I tried to log in and use Firefox Sync to get all my old stuff back, but after i logged in, it said i had to sync my laptop to another device for this to work. I don't have another device - no tablet, no smart phone, no other computer. How do i get all my old stuff back on this version of Firefox?

Задан marymcmoo 5 дней назад

Последний ответ от Seburo 5 дней назад

Synced tabs disregard profiles

Synced tabs from my desktop indiscriminately mixes up tabs from all profiles. (I'm syncing from Linux to Android.) I use profiles to separate logins and other information… (читать ещё)

Synced tabs from my desktop indiscriminately mixes up tabs from all profiles. (I'm syncing from Linux to Android.) I use profiles to separate logins and other information, it's not useful to get them all in one list. Is this a limitation of synced tabs, or can they be kept separate?

Задан jean.jordaan 6 дней назад

Последний ответ от Seburo 6 дней назад

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (читать ещё)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Задан Anthesnatidis 5 месяцев назад

Последний ответ от user347881 1 неделю назад

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (читать ещё)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Задан Pouryanno 2 месяца назад

Последний ответ от Fabiano Castro Pereira 1 неделю назад

Old email account deleted to avoid scammers

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lo… (читать ещё)

I had a Firefox account under my old email address but I had been scammed, so I changed my email address and deleted the old one, without updating my sync first , so I lost all of my old bookmarks, and information from my old account.When I tried to recover the information you sent a conformation email to my old account , but it was returned to you so my account was locked. what can I do to recover the lost information?

Задан ghua5150 1 неделю назад

Последний ответ от Kiki 1 неделю назад

firefox account can't login

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox a… (читать ещё)

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

Задан pacteraITDC 1 неделю назад

Последний ответ от cor-el 1 неделю назад