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firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (читать ещё)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Asked by snowonweb 1 год назад

Last reply by snowonweb 1 год назад

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Colors display incorrectly and seem faded on all websites and images

On all websites displayed in Firefox, all colors and images seem a lot more faded than on literally any other place on my computer. I recently switched from Chrome to Fir… (читать ещё)

On all websites displayed in Firefox, all colors and images seem a lot more faded than on literally any other place on my computer. I recently switched from Chrome to Firefox and the difference is very obvious, especially for saturated colors.

The image shows the issue very clearly. The true colors are depicted above and the faded colors are depicted below. I can’t seem to get the image to upload through the site, so here’s an external link: https://i.imgur.com/YWz9i3j.png

Asked by Winvi 1 год назад

Last reply by Winvi 1 год назад

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Firefox suddenly keeps on crashing on all websites

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website crash id report: https://crash-stats.mozilla.com/report/i… (читать ещё)

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website

crash id report: https://crash-stats.mozilla.com/report/index/5de05ab1-8001-4ddb-9a5e-001eb0190312

Asked by davisr64yt 1 год назад

Last reply by cor-el 1 год назад

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How can I fix flickering that appears on top of part of firefox?

I tried to see if it still happened, and it did. I took a video to see if it was the screen or not, but it was in the video. This only happens with Firefox.

Asked by BreakTruth 1 год назад

Last reply by FredMcD 1 год назад

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Pink dots and lines after update to 64.0

Hi! After update to ver.64.0 I have problem with pink(or purple) dots and lines in images. I got it only in ver 64.0 for Mac OS, in previous versions everything good. I d… (читать ещё)

Hi! After update to ver.64.0 I have problem with pink(or purple) dots and lines in images. I got it only in ver 64.0 for Mac OS, in previous versions everything good. I deleted my profile, restarted the browser without add-ons, but it did't help.

Asked by krealz 1 год назад

Last reply by FredMcD 1 год назад

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Firefox shaking and bouncing

My Firefox will randomly bounce and shake violently on my second monitor. This appears to have carried through to an entirely new PC and monitors and I've not been able t… (читать ещё)

My Firefox will randomly bounce and shake violently on my second monitor.

This appears to have carried through to an entirely new PC and monitors and I've not been able to resolve it in months of trying.

I have removed and reinstalled Firefox, disabled hardware acceleration and even bought a new graphics card.

I have included a video of the issue here: https://www.dropbox.com/s/i7f20wej53s0im6/20181214_182048.mp4?dl=0

Asked by M_Jones88 1 год назад

Last reply by M_Jones88 1 год назад

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Firefox turns off my GPU when hardware acceleration is on AND it broke my High Sierra install!

Hi, I was helping out a client and found a weird issue. 2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra. This Mac passes all Apple Hardware Tests, the S… (читать ещё)

Hi,

I was helping out a client and found a weird issue.

2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra.

This Mac passes all Apple Hardware Tests, the SSD is new, the RAM is good, the GPU is fine as well.

I can run Chrome or Safari with a dozen or more tabs open running video and it's fine. I have 6 Adobe CS apps open and testing, it's fine.

As soon as I run Firefox and have more than 3 tabs going. the screen goes black or I get the scrambled pink and green video artifacts that point at a failing GPU.

Stranger still... with zero other apps installed or system add-ons running, the third time I was able to replicate the behavior, I restarted... and the High Sierra install was broken and I had to reinstall clean from scratch. (A huge waste of my time by the way).

I did find the black screen issue in your forums:

https://support.mozilla.org/en-US/questions/1219380#answer-1116117

I turned off hardware acceleration, I am running the current video drivers for this Radeon card.

I burned an entire day of my life troubleshooting this issue. Because it presented itself as a GPU issue and these 2010 iMacs eventually cook their GPUs, I started there... because I'm not a daily Firefox user, it never occurred to me that your software was at fault.

Because I don't want to test your myriad solutions to get back to zero, my recommendation to my client is to not use your product in it's current incarnation on older hardware. As I stated before, Chrome and Safari current versions cause zero problems and frankly, that's a quicker fix.

Asked by bobdow 1 год назад

Last reply by WestEnd 1 год назад

Firefox crashes to blue screen of death

Every time, when Graphics Card stop working and graphics adapter reset FireFox crash computer to blue screen of death. This trouble appear 3-4 month ago and contunue cons… (читать ещё)

Every time, when Graphics Card stop working and graphics adapter reset FireFox crash computer to blue screen of death. This trouble appear 3-4 month ago and contunue constly crash my system

Asked by abc5 5 месяцев назад

Last reply by FredMcD 5 месяцев назад