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When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Upon reopening Thunderbird mail today, I find that the latest update does not allow emails to be opened in a new window with one-click. Clicking on an email launches the message in a new tab instead of a window. Why create a new issue like this? DUMB . . . please fix.

Hi!

I get repeated messages that I use an old version despite having downloaded the most recent version. When i try to start Firefox it won't start, I only get a message and the precise wording of the message is" You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox." Then I get two choices, either "Exit" or "Create New Profile". If I choose the first, I exit. If I choose the latter and create a new profile then I loose my bookmarks and browsing history. Appreciate any solution you might have

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

After updating to the most recent version of Thunderbird, I cannot send email using my address of billward@kc.rr.com. I can send email using my address of billward122@gmail.com. When I click Send, I get this message: "Send message error. Sending of the message failed. An error occurred while sending mail. The mail server responded: billward@kc.rr.com sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

All my account settings, including my email address, are the same as they have always been. The problem with not being able to send emails only started a few days ago. I suspect it is related to the latest automatic update to version 115.4.1(32 bit) or to updates just before this one.

How can I get Thunderbird to let me send emails again the address of billward@kc.rr.com? Thank you.

Hi there,

My grandmother on this account keeps receiving a enter primary password alert on her Thunderbird / Bigpond account. We've tried everything and when following the prompts to reset (tools > developer tools > etc) it won't come up with the evaluate button or reset button. We've tried the online sources but no success and she can't access her emails on her desktop. Please let me know what we can do !

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik

I use dark mode (Windows 10 Pro, Thunderbird 115.4.2 (64-bit)). Fresh installation, fresh profile. When I reply to some emails, the reply text is not visible. The examples I saw were with a light (white?) background, but I'm not sure if it also happens with other backgrounds. But it's not all white backgrounds either, some emails with a light background I can reply to just fine.

The reply area can be dark with a dark grey font (slightly different color), or it can be white with a white font. In both cases, obviously the text I type is not readable.

Any idea how to fix this?

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

• Turning off extensions (only use Ublock and Bitwarden)
• Browser Refresh (x3)
• Reverting from 120.1 to 120.0, and now 199.0.1
• Clearing the browser cache
• Reinstalling NVidia and Intel Drivers
• Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

I turned on pc, this morning. Opened Thunderbird. Checked for Updates; None. Thunderbird checks for new email from Gmail, then Compuserve (thru AOL). Taking about 3mins. Nothing past 7pm, last night. I go to Compuserve e-mail, on-line thru AOL. Messages waiting there from last night (past 7pm) and up to NOW. Had this happen before; within 2 months. If I wait until Tomorrow, the e-mails WILL come thru to my InBox. Of course then I have to go thru ALL that, PLUS today's stuff!! What is going on? I CAN read And reply thru on-line AND my connection thru my Cell phone. It can be good, on my Pc, with Thunderbird for a week or so, then Happens Again!! If I send myself a message from Gmail, it does NOT come to my Thunderbird Compuserve Inbox, but it Does show when I go On-line or to my Android Cell. I looked at my Thunderbird settings for anything that could be Filtering my e-mail, after 7pm (on Some days). Didn't see anything. I could just NOT Know Where that Particular Setting IS.... I CLOSE Thunderbird, then re-Open, and Do NOT get those NEW messages. Until a few months ago (after a 32 to 64bit update??), I don't think I had this problem (??). Even tried checking my Compuserve settings. NOTHING there, that I see that "looks" like it would cause this. When I click on Get Messages, even going to Specifically my Compuserve messages, on Thunderbird, a shaded line, on bottom right, keeps showing Something is going on, for a few minutes.

What Do I DO???

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?