Форум поддержки Все продукты

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit)

Hey,

I use a personal firewall. Every unknown program that attempts to access the network triggers a popup message requesting permission.

Right after the installation, Firefox.exe initiated a message, stating the following path: "C:\Program Files\Mozilla Firefox\firefox.exe". I granted access.

However, weeks after the installation, the updater.exe asked for permission, stating a very unusual path of itself. The path is "\device\harddiskvolume3\Program Files (x86)\Mozilla Maintenance Service\update\updater.exe".

This seems unusual to me, since apps normally use 'C:\' to refer to harddiskdrive0. It is also suspect, since there are only two drives connected and the Disk Management tool (as an admin) indicates, that there are harddiskdrive0 and harddiskdrive1. There are no hard disk drives 2 or 3.

I also wondering about the fact, that the about firefox screen states, that firefox is up to date - even I did not granted access for the updater.exe in the past. There has never been a firwall rule to grant access for the updater.exe - how did it update in the past?

Does anybody have an idea what is happening?

Best regards, André

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a desired date range, or select by release version number. -your search tool isn't very effective, I keep getting unrelated results. I do better by searching google to find the help I want regarding Firefox.

I tried to log in to my Firefox getting started page which used to just load. It now appears to need a log in which I try to do using my Gmail credentials. The password comes up as being incorrect which I know is not the case. If I try to change it I get as far as a Gmail code being sent to my account but when I enter that it says that is incorrect. I have not been able to load the getting started page since.

i recently lost some data i want to get back, and this may be my last attempt, but is it by any chance stored here? and if it is, how do i transfer it back to my regular cache/cookies/data/bookmark folders

For the past couple of days the thumbnails on the youtube website has turned blank.

I have done some googling and have tried uninstalling extensions and restarting, I have cleared Cache/cookies and I've reinstalled the app alltogether. Nothing has so far has helped.

Any ideas?

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

I have been living a battery drain issue in background. When i do not force stop firefox manually, it just continues to drain some percentage of my battery while my whole usage. Like 10% to 30%. It's worse when i turn my phone off and sleep. Firefox drains all of my battery while i sleep.

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages getting worse please fix it

I've got notifications informing me with various sentences. That my account has been hacked, Scammers have your passwords, your card details have been stolen. These messages are only in Notifications not one email received. I feel they are scams. Anyone else had this. All my accounts are locked down so I'm not alarmed. And all is fine. Anyone out there that can offer their experience? Thanks