Форум поддержки Все продукты

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

Greetings everyone,

I've had this problem for a while and I don't know what to do.

I had a problem where Firefox kept crashing before it had finished loading up all of my former tabs and windows and so I was given the option of opening Firefox in "Safe mode" which I did, but now Firefox only starts in "Safe mode"...

I'm running the most up to date version of Firefox.

Thank you for any help!

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

I am asked to get a new password from my mail server (AOL) every day when trying to send messages. Have to log on to AOL, ask for app password, enter at Thunderbird. DAILY!

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

Yesterday, whenever I tried to open Thunderbird I got a This app will not open on your PC Windows error, and Word and Excel would not work. Apparently I had some Windows 10 problems which I was able to repair with Windows Resource Protection. Thunderbird now runs, but all 2000 of my Inbox messages do not appear. If I open my Mail folder in my Profile, I see the four folders inbound.att.net, inbound.att-1.net, inbound.att-2.net, and inbound.att-3.net The size of each of these inbound Mail folders is 5MB, 9.8GB, 38MB and 20MB. So, all of the missing Inbox emails are in the inbound.att-1.net folder but they don't show up. I tried deleting the .msf file. That didn't help.

Does anyone have any suggestions?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.