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Single website banner picture not loading. Displays outline of image, rest is transparent.

  • 14 ответов
  • 3 имеют эту проблему
  • 5 просмотров
  • Последний ответ от TroubledViking

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Ok so initially this paged worked fine for me and now the top banner image won't load properly.

Here is what I see: http://imgur.com/RG5hRl3

This is the web site: http://www.starcitizenaustralia.com/

I have very few extensions and am running the newest version of firefox.

Все ответы (14)

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For me, that large area is occupied by a Flash player object. Are you using Flashblock or any other extensions that could possibly affect the display of Flash?

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I have included a screenshot of plugins and extensions

Can't really think of anything, I even have adblock disabled on the site.

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Could you check for any standard Firefox notification icons on the address bar, such as:

  • Blocked plugin icon
  • Mixed active content (shield) icon
  • Mixed display content (gray ! triangle) icon
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I can't see any of those things. I did click on the brick icon next to the search bar and it said that adobe flash is running, so I don't think it's that.

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It looks as though the source domain is on Amazon's S3 network. It's a little hard to decode, but try the link after bg= (last link):

<param name="flashvars" value="crossdomain=http://files.enjin.com.s3.amazonaws.c.../crossdomain.xml&resourcesdomain=http://www.starcitizenaustralia.com/a.../crossdomain.xml&fontsbaseurl=http://www.starcitizenaustralia.com/a.../fonts&bgtype=image&bgcolor=0&alignment=right&height=380&numitems=0&bgtransparent=1&bg=http://files.enjin.com.s3.amazonaws.c.../y1Qy1cv.jpg">

Can you think of any reason images from that server might be blocked? This article has tips that might be relevant: Fix problems that cause images to not show.

And/or, in case you have a corrupted copy of the file in cache, another possible solution is to clear your cache. You also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

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Image loaded find in the link you sent me so not sure why it wont load in the webpage. I went through the article you linked and tried the suggestions with no luck. The 4th section about having real player extension issues interested me as I don't have it installed as far as I can tell. Maybe I should install it?


That's the place or is there an actual FF extension for it?

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I would avoid RealPlayer if not needed to play audio files. I don't think it can help with images.

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Well in that case I don't need it. I cannot think of what else might be causing this. If it matters, the same thing happens when I try in Google Chrome too

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Are there any images looking like they are blocked if you check that in "Tools > Page Info > Media"?

Did you try to start Firefox in Safe Mode and possibly reset all prefs by renaming ()or moving the prefs.js file?

There might still be ad-blocking in effect with the file name of the Flash object containing "header"

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Well I not only white listed the site, but also disabled Adblock Plus to no avail. I checked the site via the media tab when going to the more information section (clicking the globe in the search bar) and it showed the image that I think is not loading as greyed out (see attached).

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Did you try Safe Mode?

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Ok just found out how to do safe mode, the picture loads in that!

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It is possible that if you disable an extension via its settings and not in Firefox/Tools > Add-ons > Extensions that some components are still active.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

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Success! It would appear that the extension HTTPS Everywhere (3.5) while enabled was blocking that one image, which is very weird. I shall try and find a way for the extension to ignore this site hopefully.