Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Update available hangs

  • 2 ответа
  • 2 имеют эту проблему
  • 4 просмотра
  • Последний ответ от hcarver42

more options

Whenever I click on "Update Firefox" in the Update Available screen (Mac OS X Lion 10.7.5 (11G63b)) The update gets stuck in "Downloading Firefox" mode. I've let this continue several times for more that 30 minutes.

If I go the the download portion of your web site. The download occurs as expected.

Выбранное решение

Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.

Thanks for leading me to the issue.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

more options

Выбранное решение

Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.

Thanks for leading me to the issue.