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I have installed Firefox on my macbook pro, and cannot seem to get the icon of firefox to stay on my Dock. Can you help?

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This should be a simple process, as I have done it before on other computers - but the icon is only in my dock as a "?", which I click on , and then it opens up to the Fox/World icon. As soon as I shut down the computer - the Firefox icon disappears.

This should be a simple process, as I have done it before on other computers - but the icon is only in my dock as a "?", which I click on , and then it opens up to the Fox/World icon. As soon as I shut down the computer - the Firefox icon disappears.

Выбранное решение

Hello ajsviridoff,

Thank you for contacting Mozilla Support. If you start Firefox from Launchpad do you get the correct icon in your dock? If it does you just need to right click the icon, choose Options, then Keep in Dock.

Please let us know if this solves your issue.

Cheers, Patrick

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Дополнительные сведения о системе

Установленные плагины

  • Shockwave Flash 11.9 r900
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • Microsoft Office for Mac SharePoint Browser Plug-in

Приложение

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:25.0) Gecko/20100101 Firefox/25.0

Дополнительная информация

patrickmc
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  • Moderator
35 решений 224 ответов
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Выбранное решение

Hello ajsviridoff,

Thank you for contacting Mozilla Support. If you start Firefox from Launchpad do you get the correct icon in your dock? If it does you just need to right click the icon, choose Options, then Keep in Dock.

Please let us know if this solves your issue.

Cheers, Patrick

Hello ajsviridoff, Thank you for contacting Mozilla Support. If you start Firefox from Launchpad do you get the correct icon in your dock? If it does you just need to right click the icon, choose '''Options''', then '''Keep in Dock'''. Please let us know if this solves your issue. Cheers, Patrick

Полезный ответ

Thank you very much. The other frustrating thing was that I cannot "right click" with an Apple mouse. But I found that if you hold the Control button down, and click - it works. I cannot figure out why things like this are so complicated! How is one supposed to know to hold down the control button to right click? How frustrating! But thank you for getting FIREFOX in my dock - permanently. I really like this search engine. Best, Allen

Thank you very much. The other frustrating thing was that I cannot "right click" with an Apple mouse. But I found that if you hold the Control button down, and click - it works. I cannot figure out why things like this are so complicated! How is one supposed to know to hold down the control button to right click? How frustrating! But thank you for getting FIREFOX in my dock - permanently. I really like this search engine. Best, Allen