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Firefox crashes!

Размещено

Crash when opening new tabs or downloading items in tab, for all versions of Firefox starting with 14. In Safe Mode, too, have a crashes. Drivers and system has updates, the registry has been cleaned. Crashes occur unpredictably. Crash ID: bp-9d1edb44-9094-4189-8554-3eb242131210

Crash when opening new tabs or downloading items in tab, for all versions of Firefox starting with 14. In Safe Mode, too, have a crashes. Drivers and system has updates, the registry has been cleaned. Crashes occur unpredictably. Crash ID: bp-9d1edb44-9094-4189-8554-3eb242131210

Дополнительные сведения о системе

Установленные плагины

  • Google Update
  • Shockwave Flash 11.9 r900
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • 5.1.20913.0
  • VLC media player Web Plugin 2.0.6
  • Advanced SystemCare 7 Opera Plugin DLL
  • Advanced SystemCare 7 Safari Plugin DLL
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Nokia Suite Enabler Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Приложение

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • URL поддержки: https://support.mozilla.org/1/firefox/25.0.1/WINNT/ru/

Расширения

  • 1-Click YouTube Video Downloader 2.2.0 (YoutubeDownloader@PeterOlayev.com)
  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Advanced SystemCare Surfing Protection 1.0 (ascsurfingprotection@iobit.com)
  • Anti-Banner 13.0.1.4359 (anti_banner@kaspersky.com)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • DownloadHelper 4.9.21 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.16 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • FEBE 7.3.0.1 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • Flash and Video Download 1.45 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • Gismeteo 5.0.0.6 (extensions@gismeteo.com)
  • Informational Tab (Информативные вкладки) 0.4.2013053001 (informationaltab@piro.sakura.ne.jp)
  • Saved Password Editor 2.7.1 (savedpasswordeditor@daniel.dawson)
  • Tempomail 1.0.15 (tempomail@ingetic..maxime.robache)
  • TinEye Reverse Image Search 1.1 (tineye@ideeinc.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Рамблер Ассистент 4.7.2 (rambler_toolbar@rambler.ru)
  • CLEO 5.0.1 (CLEO@guid.customsoftwareconsult.com) (Неактивно)
  • Content Blocker 13.0.1.4359 (content_blocker@kaspersky.com) (Неактивно)
  • Flash Block 4.20.13 ({95ab36d4-fb6f-47b0-8b8d-e5f3bd547953}) (Неактивно)
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a}) (Неактивно)
  • Kaspersky URL Advisor 13.0.1.4359 (url_advisor@kaspersky.com) (Неактивно)
  • Minimap Addon 0.3.17 ({398e77b8-2304-11dc-8314-0800200c9a66}) (Неактивно)
  • Safe Money 13.0.1.4359 (online_banking@kaspersky.com) (Неактивно)
  • Virtual Keyboard 13.0.1.4359 (virtual_keyboard@kaspersky.com) (Неактивно)

Javascript

  • incrementalGCEnabled: True

Графика

  • adapterDescription: NVIDIA GeForce 310M
  • adapterDescription2:
  • adapterDeviceID: 0x0a75
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-23-2013
  • driverDate2:
  • driverVersion: 9.18.13.3165
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 310M Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Изменённые настройки

  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • accessibility.typeaheadfind.timeout: 50000
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.memory.capacity: 65536
  • browser.display.show_image_placeholders: True
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.onTop: False
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • dom.disable_open_during_load: False
  • dom.ipc.plugins.parentTimeoutSecs: 100
  • dom.ipc.plugins.processLaunchTimeoutSecs: 450
  • dom.ipc.plugins.timeoutSecs: 100
  • dom.max_chrome_script_run_time: 60
  • dom.min_background_timeout_value: 10000
  • dom.min_timeout_value: 10
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0.1
  • font.internaluseonly.changed: False
  • gfx.blacklist.suggested-driver-version: 257.21
  • gfx.direct3d.last_used_feature_level_idx: 0
  • image.mem.min_discard_timeout_ms: 100000
  • mousewheel.transaction.timeout: 15000
  • network.cookie.prefsMigrated: True
  • network.ftp.idleConnectionTimeout: 3000
  • network.http.connection-retry-timeout: 2500
  • network.http.connection-timeout: 9000
  • network.http.keep-alive.timeout: 1150
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.firstrequest: True
  • network.http.pipelining.maxrequests: 8
  • network.http.pipelining.reschedule-timeout: 15000
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • network.http.spdy.ping-timeout: 200
  • network.http.spdy.timeout: 1800
  • network.ntlm.send-lm-response: True
  • network.websocket.timeout.close: 100
  • network.websocket.timeout.open: 2000
  • network.websocket.timeout.ping.request: 100
  • network.websocket.timeout.ping.response: 100
  • places.database.lastMaintenance: 1386708960
  • places.history.expiration.transient_current_max_pages: 103773
  • places.history.expiration.transient_optimal_database_size: 166035946
  • places.last_vacuum: 1297114157
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.java: 0
  • plugin.state.npwatweb: 0
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.cpd.extensions-dta: True
  • privacy.cpd.formdata: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384365977

Разное

  • User JS: Да
  • Доступность: Нет
kobe 441 решений 5048 ответов
Размещено

Doesn't look like Hardware acceleration is disabled, could you try that?

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Doesn't look like Hardware acceleration is disabled, could you try that? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Then perform these steps: *Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options. *In the Firefox options window click the ''Advanced'' tab, then select "General". *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox. *Now, restart Firefox and see if the problems persist. Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Размещено

Задавший вопрос

Отключение дополнений, аппаратного ускорения и webgl, а также запуск в защищенном режиме (и все одновременно) не избавляют от падений Firefox. Попробую обновить драйвер nvidia 331.82 (последнее обновление было сделано 17.11.13 с помощью 331.65-nvidia-win8-win7-64bit-whql.exe). О результатах напишу здесь.


Disable add-ons, hardware acceleration and webgl, as well as starting in safe mode (and all at the same time) does not eliminate the crashes Firefox. I'll try to update the driver for nvidia 331.82 (last update was 11/17/13 via 331.65-nvidia-win8-win7-64bit-whql.exe). On the results i'll write here.

Отключение дополнений, аппаратного ускорения и webgl, а также запуск в защищенном режиме (и все одновременно) не избавляют от падений Firefox. Попробую обновить драйвер nvidia 331.82 (последнее обновление было сделано 17.11.13 с помощью 331.65-nvidia-win8-win7-64bit-whql.exe). О результатах напишу здесь. Disable add-ons, hardware acceleration and webgl, as well as starting in safe mode (and all at the same time) does not eliminate the crashes Firefox. I'll try to update the driver for nvidia 331.82 (last update was 11/17/13 via 331.65-nvidia-win8-win7-64bit-whql.exe). On the results i'll write here.
Размещено

Задавший вопрос

ничего не помогло, возможно, это проблема в самом браузере

nothing helped, perhaps this is a problem in the browser

ничего не помогло, возможно, это проблема в самом браузере nothing helped, perhaps this is a problem in the browser

Изменено 3-man

Meghraj Suthar 14 решений 224 ответов
Размещено

Try to uninstall or disable the Default Tab extension as it is considered malware.

[https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...]

Try to uninstall or disable the Default Tab extension as it is considered malware. [[https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes]]
Размещено

Задавший вопрос

did not help

did not help
cor-el
  • Top 10 Contributor
  • Moderator
17522 решений 158438 ответов
Размещено

You can try to increase the size of the Windows page file(s).

Do you have submitted more crash reports?

You can try to increase the size of the Windows page file(s). * http://support.microsoft.com/kb/2160852 RAM, virtual memory, pagefile, and memory management in Windows Do you have submitted more crash reports?
Размещено

Задавший вопрос

я включил файл подкачки, но после второй перезагрузки windows опять наблюдал падение во время запуска Firefox всего с двумя (!)вкладками

i did enable a swap file, but, after second reboot windows, again watched crash during start Firefox with only two(!) tabs

однако, падений теперь стало заметно меньше, я буду наблюдать за этим несколько дней, потом отпишусь здесь

However, number of the crashes now much less, I'll overwatch for this a few days, and then leave comment here

я включил файл подкачки, но после второй перезагрузки windows опять наблюдал падение во время запуска Firefox всего с двумя (!)вкладками i did enable a swap file, but, after second reboot windows, again watched crash during start Firefox with only two(!) tabs однако, падений теперь стало заметно меньше, я буду наблюдать за этим несколько дней, потом отпишусь здесь However, number of the crashes now much less, I'll overwatch for this a few days, and then leave comment here

Изменено 3-man

Размещено

Задавший вопрос

crash, crash and crash again!

may be the reason flash graphic

crash, crash and crash again! may be the reason flash graphic

Изменено 3-man