Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

  • 3 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от jenbo17

more options

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Выбранное решение

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

Прочитайте этот ответ в контексте 👍 2

Все ответы (3)

more options

hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

more options

Выбранное решение

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

more options

Resetting Firefox resolved the problem. Thanks!