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unknown software exception (0xc0000710) occurred in the application at location 0x7790a389.

  • 10 ответов
  • 58 имеют эту проблему
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  • Последний ответ от skysnolimit49

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Is there a way to stop receiving the above error message. I have tried many of the suggestions in support. none have which have worked.

Все ответы (10)

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Here's a screenshot of the error message.

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See these threads:

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Thanks cor-el. I have to wait for the weekend to try some of those solutions. I've already tried a few of them to no avail. Fingers crossed.

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I reverted my java plug-in to Java(TM) Platform SE 7 U51 10.51.2.13 and stopped getting the error.

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Thanks for the reply Craig. Did not work for me sadly. I will try one more time.

Regards, J.B.

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Do you know you have two

A plugin to detect whether the Adobe Extension Manager is installed on this machine

plugins?

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No I didn't do you have clear instruction on how to fix the problem?

I am on Java(TM) Platform SE 7 U51 10.51.2.13.

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You can check for problems with current Shockwave Flash plugin versions and try this:

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

See also:

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Had the same problem. Read this page, uninstalled Java, downloaded and reinstalled it and my problem was solved. Remember to close and restart Firefox browser to see the results works. Thanks

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Go to "Tools" select "Add-ons" and under Shockwave Flash choose "never activiate" problem should be solved