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How do I get rid of the FBI virus on my Mac Air computer ?

  • 4 ответа
  • 17 имеют эту проблему
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  • Последний ответ от jscher2000

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It has locked my computer up so that I can't do anything with it.

Thanks Joe Francis xxx-xxx-xxxx


edit: nobody is going to call you in doing support but spammers.

Изменено James

Выбранное решение

Readers of this thread may be interested in a related thread about a scam using FBI or Europol names and site addresses. It is in fact not a virus and very easy to deal with. There is nothing much to remove and it can be dealt with in seconds see

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See Remove FBI ransomware. Also try hold shift while launching firefox, hit reset firefox in the window. This will cause addons and custom prefs to be lost. Bookmarks and history will not be lost.

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If this is just a single tab you cannot close, If you can force Firefox close you could then try and resume after crash and uncheck the tab that has this fake FBI locked computer.

I use Linux and I had the similar themed fake "RCMP locked browser" version a couple months ago and I resorted to forcing Firefox closed, restarted it and unchecked the one tab in session restore and resumed normally.

Изменено James

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Выбранное решение

Readers of this thread may be interested in a related thread about a scam using FBI or Europol names and site addresses. It is in fact not a virus and very easy to deal with. There is nothing much to remove and it can be dealt with in seconds see

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Hi Joe, if you aren't able to escape it, could you say what operating system you're running? The menus and keyboard shortcuts are different between Windows, Mac and Linux.