Недавние ответы в I can't play YouTube videos on Firefox.https://support.mozilla.org/ru/questions/9692462013-10-22T01:12:00-07:00I was having the same problem with Firefox and IE. Thing is I was missing a sound card @work.
Puttin2013-10-22T01:12:00-07:00baachitrakahttps://support.mozilla.org/ru/questions/969246?page=2#answer-492554<p>I was having the same problem with Firefox and IE. Thing is I was missing a sound card @work.
</p><p>Putting a old sound card did the trick. I can play youtube vidoes with FF and IE.
</p><p>Please check sound settings...
</p>Yes. If the problem also occurs in other browsers then it is likely that the problem is elsewhere, s2013-08-24T22:48:56-07:00cor-elhttps://support.mozilla.org/ru/questions/969246?page=2#answer-472566<p>Yes. If the problem also occurs in other browsers then it is likely that the problem is elsewhere, so Windows Safe Mode might be working.
</p><p>You can use the MSConfig program or the Autoruns utility to see which software and services are getting started (be cautious with disabling services).
</p>
<ul><li><a href="http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx" rel="nofollow">http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx</a>
</li></ul>You want me to see if the videos will play in Safe Mode?
2013-08-24T22:47:04-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246?page=2#answer-472565<p>You want me to see if the videos will play in Safe Mode?
</p>Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test 2013-08-24T22:19:19-07:00cor-elhttps://support.mozilla.org/ru/questions/969246?page=2#answer-472558<p>Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
</p>Ever since I had gotten Firefox, it's been like this. As well as Safari. And Internet Explorer, and 2013-08-24T22:11:40-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246?page=2#answer-472554<p>Ever since I had gotten Firefox, it's been like this. As well as Safari. And Internet Explorer, and I've had those problems except for Chrome. I'm not sure why, it's just that's the way the browsers go.
</p>Is the Flash plugin installed and working?
http://www.adobe.com/software/flash/about/
You can find2013-08-24T22:08:14-07:00cor-elhttps://support.mozilla.org/ru/questions/969246?page=2#answer-472553<p>Is the Flash plugin installed and working?
</p>
<ul><li><a href="http://www.adobe.com/software/flash/about/" rel="nofollow">http://www.adobe.com/software/flash/about/</a>
</li></ul>
<p>You can find the latest Flash player versions for Firefox on this page.
</p>
<ul><li><a href="http://www.adobe.com/special/products/flashplayer/fp_distribution3.html" rel="nofollow">http://www.adobe.com/special/products/flashplayer/fp_distribution3.html</a>
</li></ul>
<hr>
<p>You can check for problems with current Flash plugin versions and try these:
</p>
<ul><li>disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
</li><li>disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
</li><li>disable hardware acceleration in the Flash plugin
</li></ul>
<ul><li><a href="http://kb.mozillazine.org/Flash#Troubleshooting" rel="nofollow">http://kb.mozillazine.org/Flash#Troubleshooting</a>
</li></ul>It is not working in internet explorer either. I know of another broweser that I've used called Safa2013-08-24T13:24:54-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472483<p>It is not working in internet explorer either. I know of another broweser that I've used called Safari, and it didn't work as well. The only one that worked was Chrome, which I don't have right now.
</p>Sadly, this did not help either. I'm also downloading a Flash Player for Internet Explorer as well.
2013-08-24T13:20:56-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472482<p>Sadly, this did not help either. I'm also downloading a Flash Player for Internet Explorer as well.
</p>See
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_star2013-08-24T12:11:17-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472470<p>See
</p>
<ul><li> <a href="https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager</a>
</li></ul>
<p>Firefox must be closed before using the profile manager, for now view that article in another browser such as Internet Explorer.
</p>I'm not sure what you mean by "Reproducing files." I went to the link, but I don't know where to go 2013-08-24T11:41:32-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472450<p>I'm not sure what you mean by "Reproducing files." I went to the link, but I don't know where to go in profile manager.
</p>As a test, can you reproduce in a new profile?
Profile Manager - Create, remove or switch Firefox 2013-08-24T11:29:28-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472445<p>As a test, can you reproduce in a new profile?
</p>
<ul><li> <a href="/en-US/kb/profile-manager-create-remove-switch-firefox-profiles" rel="nofollow">Profile Manager - Create, remove or switch Firefox profiles</a>
</li></ul>I was able to clear the cache, but not the cookies. There was nothing about cookies in the privacy t2013-08-24T08:54:48-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472417<p>I was able to clear the cache, but not the cookies. There was nothing about cookies in the privacy tab.
</p>Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
Firefox/Tools2013-08-24T08:32:44-07:00cor-elhttps://support.mozilla.org/ru/questions/969246#answer-472409<p>Clear the cache and the cookies from websites that cause problems.
</p><p>"Clear the Cache":
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Advanced &gt; Network &gt; Cached Web Content: "Clear Now"
</li></ul>
<p>"Remove Cookies" from sites causing problems:
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Privacy &gt; Cookies: "Show Cookies"
</li></ul>
<p>Make sure that you aren't blocking cookies (some of your extensions may be sending special opt-out cookies).
</p><p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools &gt; Add-ons &gt; Appearance).
</p>
<ul><li>Do NOT click the Reset button on the Safe Mode start window.
</li></ul>
<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>
<hr>
<p>If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
</p><p>Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
</p>
<ul><li><a href="http://kb.mozillazine.org/Cookies" rel="nofollow">http://kb.mozillazine.org/Cookies</a>
</li><li><a href="https://support.mozilla.org/kb/Deleting+cookies" rel="nofollow">https://support.mozilla.org/kb/Deleting+cookies</a>
</li></ul>Uninstall from the XP control panel, then download the latest one from
get.adobe.com/flashplayer/2013-08-24T08:31:02-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472408<p>Uninstall from the XP control panel, then download the latest one from
</p>
<ul><li> <a href="http://get.adobe.com/flashplayer/" rel="nofollow">get.adobe.com/flashplayer/</a>
</li></ul>Just to be clear on this, do I uninstall my version, and then type it in and install it? And please 2013-08-24T08:17:52-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472400<p>Just to be clear on this, do I uninstall my version, and then type it in and install it? And please tell me which one I need to install.
</p>And i dont see anything wrong? can you reinstall the plugin if you havent already.
2013-08-24T08:16:02-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472397<p>And i dont see anything wrong? can you reinstall the plugin if you havent already.
</p>Sure thing.
Application Basics
Name
Firefox
Version
23.0.1
2013-08-24T06:01:16-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472340<p>Sure thing.
</p><p><br>
</p><pre> Application Basics
</pre>
<pre> Name
Firefox
</pre>
<pre> Version
23.0.1
</pre>
<pre> User Agent
Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
</pre>
<pre> Build Configuration
</pre>
<pre> about:buildconfig
</pre>
<pre> Extensions
</pre>
<pre> Name
</pre>
<pre> Version
</pre>
<pre> Enabled
</pre>
<pre> ID
</pre>
<pre> DoNotTrackMe
2.2.9.618
true
donottrackplus@abine.com
</pre>
<pre> MaskMe
1.25.303
true
idme@abine.com
</pre>
<pre> Important Modified Preferences
</pre>
<pre> Name
</pre>
<pre> Value
</pre>
<pre> browser.cache.disk.capacity
358400
</pre>
<pre> browser.cache.disk.smart_size.first_run
false
</pre>
<pre> browser.cache.disk.smart_size.use_old_max
false
</pre>
<pre> browser.cache.disk.smart_size_cached_value
215040
</pre>
<pre> browser.newtab.url
about:home
</pre>
<pre> browser.places.smartBookmarksVersion
4
</pre>
<pre> browser.startup.homepage_override.buildID
20130814063812
</pre>
<pre> browser.startup.homepage_override.mstone
23.0.1
</pre>
<pre> browser.tabs.warnOnClose
false
</pre>
<pre> dom.mozApps.used
true
</pre>
<pre> extensions.lastAppVersion
23.0.1
</pre>
<pre> network.cookie.prefsMigrated
true
</pre>
<pre> places.database.lastMaintenance
1377302418
</pre>
<pre> places.history.expiration.transient_current_max_pages
11017
</pre>
<pre> plugin.disable_full_page_plugin_for_types
application/pdf
</pre>
<pre> plugin.importedState
true
</pre>
<pre> privacy.donottrackheader.enabled
true
</pre>
<pre> privacy.sanitize.migrateFx3Prefs
true
</pre>
<pre> privacy.sanitize.timeSpan
0
</pre>
<pre> storage.vacuum.last.index
1
</pre>
<pre> storage.vacuum.last.places.sqlite
1376259967
</pre>
<pre> Graphics
</pre>
<pre> Adapter Description
MOBILITY RADEON 9200
</pre>
<pre> Adapter Drivers
ati2dvag
</pre>
<pre> Adapter RAM
Unknown
</pre>
<pre> Device ID
0x5c61
</pre>
<pre> Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
</pre>
<pre> DirectWrite Enabled
false (0.0.0.0)
</pre>
<pre> Driver Date
7-30-2003
</pre>
<pre> Driver Version
6.14.10.6382
</pre>
<pre> GPU #2 Active
false
</pre>
<pre> GPU Accelerated Windows
0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
</pre>
<pre> Vendor ID
0x1002
</pre>
<pre> WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
</pre>
<pre> AzureCanvasBackend
skia
</pre>
<pre> AzureContentBackend
none
</pre>
<pre> AzureFallbackCanvasBackend
cairo
</pre>
<pre> JavaScript
</pre>
<pre> Incremental GC
true
</pre>
<pre> Accessibility
</pre>
<pre> Activated
false
</pre>
<pre> Prevent Accessibility
0
</pre>
<pre> Library Versions
</pre>
<pre> Expected minimum version
</pre>
<pre> Version in use
</pre>
<pre> NSPR
4.10
4.10
</pre>
<pre> NSS
3.15 Basic ECC
3.15 Basic ECC
</pre>
<pre> NSSSMIME
3.15 Basic ECC
3.15 Basic ECC
</pre>
<pre> NSSSSL
3.15 Basic ECC
3.15 Basic ECC
</pre>
<pre> NSSUTIL
3.15
3.15
</pre>Can you then post troubleshooting info?
Click the Firefox button at the top left, then click the He2013-08-24T05:55:00-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472335<p>Can you then post troubleshooting info?
</p>
<ul><li>Click the Firefox button at the top left, then click the <em>Help</em> menu and select <em>Troubleshooting Information</em> from the submenu. If you don't have a Firefox button, click the Help menu at the top and select <em>Troubleshooting Information</em> from the menu.
</li></ul>
<p>Now, a new tab containing your troubleshooting information should open.
</p>
<ul><li>At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
</li><li>Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
</li></ul>
<p>If you need further information about the Troubleshooting information page, please read the article <a href="/en-US/kb/use-troubleshooting-information-page-fix-firefox" rel="nofollow">Use the Troubleshooting Information page to help fix Firefox issues</a>.
</p>Neither do I.
2013-08-24T05:45:26-07:00Firefoxhelper123https://support.mozilla.org/ru/questions/969246#answer-472329<p>Neither do I.
</p>Oh yeah it applies, belive me. I read again and the plugin listed you do have Flash so Im not sure w2013-08-24T04:39:58-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/969246#answer-472308<p>Oh yeah it applies, belive me. I read again and the plugin listed you do have Flash so Im not sure whats going on.
</p>