Недавние ответы в Real player wont download videos, now flash player keeps crashinghttps://support.mozilla.org/ru/questions/9665352013-09-09T00:26:21-07:00Solved the whole Real Player-Firefox issues. Simply go your control panel, select "Programs", under 2013-09-09T00:26:21-07:00gooey1https://support.mozilla.org/ru/questions/966535?page=2#answer-477691<p>Solved the whole Real Player-Firefox issues. Simply go your control panel, select "Programs", under "Default Programs" click on "Change default settings for media or devices". Find Video Files and choose Real Player logo to Import Music, Video and Pictures using Real Player. Click "Save" at the bottom of the window, then closeout and restart Firefox. You should see the "Download this Video" icon in YouTube videos once again and download at will. One caveat, it seems to work great on amateur videos and the like. I had an issue downloading some music videos. It's kind of hit or miss, you will have to keep trying to download a video if it doesn't work initially. I noticed that it downloads videos as a .dash file and then Real Player downloader will convert the file to mp4 or whatever format you have it set to in your preferences. These directions are for Windows 7, you will have to find the equivalent control panel options for other Windows OS. Good luck!
</p>thanks for your help, I tried it again before your suggestion and for some reason it was working, I2013-09-03T21:20:59-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535?page=2#answer-476176<p>thanks for your help, I tried it again before your suggestion and for some reason it was working, I think real player updated again. I did however carry out your suggestion so that everything was new and hopefully now updates will continue to work fine.Real player is now as it used to and Firefox is stable.
</p>Regarding your real player problem, here's what I did after trying everything. I uninstalled real p2013-09-03T05:49:30-07:00ftraderhttps://support.mozilla.org/ru/questions/966535?page=2#answer-475919<p>Regarding your real player problem, here's what I did after trying everything. I uninstalled real player including the library (it doesn't matter whether you just upgraded to the new version). Make sure you make a copy of the folder "real player download" to another folder so you can copy it back later. It is in the folder "videos". In mine it is in my user name on my desktop.
</p><p>Also uninstall real downloader if you have it installed separately (as I have). Check firefox addons and extension and make sure that you do not have anything there about real player or real player downloader. Otherwise you might have to reset firefox.
</p><p>Download the latest version of real player and just install it. When you get prompted to add real downloader to firefox, just say yes. Then go to you tube and download the files that you couldn't download before. I did that and it worked.
</p>I have updated firefox to version 23 real player latest issue as is adobe flash player. Real player 2013-08-18T21:13:32-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535?page=2#answer-469742<p>I have updated firefox to version 23 real player latest issue as is adobe flash player. Real player downloader still does not work although firefox seems stable enough to use now. Any ideas what I can try to get the downloader working&nbsp;?
</p>Hello
Until Firefox updated to the latest edition Real Player was working fine with the downloads et2013-08-06T19:15:37-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535?page=2#answer-464534<p>Hello
</p><p>Until Firefox updated to the latest edition Real Player was working fine with the downloads etc and firefox was stable.
</p><p>Is there any other software to download video clips you recommend for Firefox please.
</p><p>Also have you any idea how I can make Firefox stable enough to use again as it still keeps freezing even when trying to load web pages, hence I am having to use Internet Explorer but I would rather use Firefox
</p>Hi Neil, I don't use RealPlayer and don't know the status on that. One major difference between Wind2013-08-06T04:13:12-07:00jscher2000https://support.mozilla.org/ru/questions/966535?page=2#answer-464242<p>Hi Neil, I don't use RealPlayer and don't know the status on that. One major difference between Windows XP and Windows 7 is that the Flash Player plugin uses "protected mode" on Windows 7 (also Vista and 8) but not on XP.
</p>the cleaner I ran did not actually alter the registry, it clears out temp files and cache files for 2013-08-05T18:39:53-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535?page=2#answer-464087<p>the cleaner I ran did not actually alter the registry, it clears out temp files and cache files for internet browsers just to keep them clean, I have been using it for years and never had any problems with it so I do not think it has causedthe problem.
</p><p>Does Real player actually work with Firefox now because if not then I am wasting your time.
</p><p>I have updated flash and checked Real player is up to date.
there are not crash notices at all, the page starts to load then just freezes, I get a message saying flash player not responding and do i want to stop.
</p><p>To the best of my knowledge I have done the three steps you mention
</p><p>I am still using IE as Firefox keeps freezing so nothing so far seems to have made any difference. My home PC works fine running XP so is it possible this is a windows 7 / firefox problem&nbsp;?
</p><p>Best regards
Neil
</p>Hi Neil, hopefully you have recovered from the program that YouTube video recommends; I haven't hear2013-08-05T04:06:45-07:00jscher2000https://support.mozilla.org/ru/questions/966535?page=2#answer-463855<p>Hi Neil, hopefully you have recovered from the program that YouTube video recommends; I haven't heard of it before, and anything that cleans out the registry poses the risk of breaking software that depends on those settings.
</p><p>I understand RealPlayer or RealDownloader didn't work with Firefox 22 when it was released; other users have reported that, and I assume in your testing you have disabled it. If not, please go ahead and do that.
</p><p>Can you update the current Flash problem:
</p>
<ul><li> Does the player get an internal crash notice, or does it just not do anything?
</li></ul>
<ul><li> Are any of the crash IDs in about:crashes clickable so you can share crash data with volunteers here?
</li></ul>
<ul><li> Please confirm you've done the 3 standard steps for Flash problems (after a reset, you need to repeat <strong>(2)</strong><s>(B)</s><strong>(A)</strong> in the new settings):
</li></ul>
<p>(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.
</p><p>(2) Disable hardware graphics acceleration in Firefox and in Flash
</p><p>(A) In Firefox, un-check the box here and restart:
</p><p>orange Firefox button (or Tools menu) &gt; Options &gt; Advanced &gt; General &gt; "Use hardware acceleration when available"
</p><p>(B) In Flash, see this support article from Adobe: <a href="http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues" rel="nofollow">http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues</a>
</p><p>(3) Disable protected mode (Windows Vista/7/8)
</p><p>See this support article from Adobe under the heading "Last Resort": <a href="http://forums.adobe.com/message/4468493#TemporaryWorkaround" rel="nofollow">Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?</a>
</p>Thanks for the suggestion, I tried it then had real problems reinstalling my drives, then when I ins2013-08-04T20:07:27-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535?page=2#answer-463758<p>Thanks for the suggestion, I tried it then had real problems reinstalling my drives, then when I installed flash player I still have the same problem.
</p><p>Best regards
Neil
</p>The problem You have encounter has affected lots of people I mean Shockwave flash.The precise and ac2013-08-04T18:48:19-07:00gracebiehttps://support.mozilla.org/ru/questions/966535?page=2#answer-463750<p>The problem You have encounter has affected lots of people I mean Shockwave flash.The precise and accurate solutions are given in the video tutorial that shall resolve your problem amicably.
</p><p><a href="http://www.youtube.com/watch?v=xAQecDTgzCI" rel="nofollow">http://www.youtube.com/watch?v=xAQecDTgzCI</a>
</p><p>Best of luck
</p>It is set not to remember, but it still remembered my email address when i go to log in. After clear2013-08-03T16:49:11-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535#answer-463480<p>It is set not to remember, but it still remembered my email address when i go to log in. After clearing with ccleaner it did not do it the next time, but did remember it the second time.
Real player still will not download, do you know of a fix that will allow it other than the previous suggestions&nbsp;?
Best regards
Neil
</p>If save form data is enabled then Firefox will automatically save form data from all fields that do 2013-08-03T06:14:20-07:00cor-elhttps://support.mozilla.org/ru/questions/966535#answer-463332<p>If save form data is enabled then Firefox will automatically save form data from all fields that do not have a autocomplete=off attribute to prevent this. So it is up to you how to proceed.
</p>
<ul><li>Tools &gt; Options &gt; Privacy &gt; Firefox will: "Use custom settings for history": "Remember search and form history"
</li><li><a href="https://support.mozilla.org/kb/Form+autocomplete" rel="nofollow">https://support.mozilla.org/kb/Form+autocomplete</a>
</li></ul>will this stop it being saved or will i have to do it every time I sign out ?
2013-08-02T16:13:31-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535#answer-463195<p>will this stop it being saved or will i have to do it every time I sign out&nbsp;?
</p>Use these steps to remove saved (form) data from a drop-down list:
click the (empty) input field on2013-08-02T11:24:53-07:00cor-elhttps://support.mozilla.org/ru/questions/966535#answer-463161<p>Use these steps to remove saved (form) data from a drop-down list:
</p>
<ol><li>click the (empty) input field on the web page to open the drop-down list
</li><li>highlight an entry in the drop-down list
</li><li>press the Delete key (on Mac: Shift+Delete) to remove it.
</li></ol>
<ul><li><a href="http://kb.mozillazine.org/Deleting_autocomplete_entries" rel="nofollow">http://kb.mozillazine.org/Deleting_autocomplete_entries</a>
</li></ul>Hi jscher2000
When i go to log in to my hotmail account it comes up in a box below the field when i 2013-08-02T06:36:42-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535#answer-463064<p>Hi jscher2000
</p><p>When i go to log in to my hotmail account it comes up in a box below the field when i start to type it
</p><p>I did run pc cleaner and it has not appeared this time.
Regars
Neil
</p>Hi ComputerWhiz
I have checked and all plugins are up to date. Is there anything else I can check /
2013-08-02T06:33:35-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535#answer-463062<p>Hi ComputerWhiz
I have checked and all plugins are up to date. Is there anything else I can check /
Best regards
Neil
</p>Check to see if your plugins are all up-to-date.
Mozilla Plugin Check
2013-08-02T05:26:57-07:00ComputerWhizhttps://support.mozilla.org/ru/questions/966535#answer-463038<p>Check to see if your plugins are all up-to-date.
</p><p><a href="https://www.mozilla.org/en-US/plugincheck/" rel="nofollow">Mozilla Plugin Check</a>
</p>Hi Neil, where is your email address remembered? If it is not being automatically suggested by Firef2013-08-02T03:56:34-07:00jscher2000https://support.mozilla.org/ru/questions/966535#answer-463014<p>Hi Neil, where is your email address remembered? If it is not being automatically suggested by Firefox (e.g., in a drop-down below the form field), it could have been saved by the website in a cookie.
</p><p>I don't have any new suggestions regarding Flash and other issues.
</p>Tried altering the privacy settings etc you suggested but still firefox saves my email address.
Rega2013-08-01T18:52:07-07:00neilbowlshttps://support.mozilla.org/ru/questions/966535#answer-462909<p>Tried altering the privacy settings etc you suggested but still firefox saves my email address.
Regarding plug ins nothing there unknown all needed Extensions only has real player. so windows still opening offering HD player downloads loans etc.
Tried disabling flash but still seems to have problems loading pages. I am continuing to use IE in the short term without problems.
</p><p>Is there anything else I can try please.&nbsp;?
</p><p>Best regards
Neil
</p>I know you said you did everything in cor-el's list, but if loading a page with Flash freezes the en2013-08-01T06:25:14-07:00jscher2000https://support.mozilla.org/ru/questions/966535#answer-462716<p>I know you said you did everything in cor-el's list, but if loading a page with Flash freezes the entire tab, please confirm that you disabled the Flash player plugin's protected mode. See:
</p>
<ul><li> Adobe's support article, under the heading "Last Resort": <a href="http://forums.adobe.com/message/4468493#TemporaryWorkaround" rel="nofollow">Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?</a>
</li><li> My thread <a href="https://support.mozilla.org/questions/962798" rel="nofollow">Flash hangs Firefox (eventually get script continue/stop dialog)</a>
</li></ul>