Недавние ответы в 'Problem loading page. FF unable to connect to server' (even when firewall is disabled) but websites load on other browsershttps://support.mozilla.org/ru/questions/9631622013-12-22T20:17:44-08:00I face this problem. I will identified why this happen and also share it with my blog. My blog addre2013-12-22T20:17:44-08:00mojibulhttps://support.mozilla.org/ru/questions/963162?page=2#answer-514842<p>I face this problem. I will identified why this happen and also share it with my blog. My blog address is ...
<a href="http://solvetechnicalproblem.blogspot.com/2013/12/problem-loading-page.html" rel="nofollow">Solve Technical Problem</a>
</p><p>I hope it's help you.
Thanks
</p>I was having the same issue and found the fix in another thread
https://support.mozilla.org/en-US/kb2013-09-09T09:07:39-07:00filmlovrhttps://support.mozilla.org/ru/questions/963162?page=2#answer-477908<p>I was having the same issue and found the fix in another thread
<a href="https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites" rel="nofollow">https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites</a>
</p><p>Firefox supports IPv6 by default, which may cause connection problems on certain systems. To disable IPv6 in Firefox:
</p><pre> In the Location bar, type about:config and press Return.
The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise! to continue to the about:config page.
In the Search field, type network.dns.disableIPv6.
In the list of preferences, double-click network.dns.disableIPv6 to set its value to true.
</pre>Did you also set the Proxy settings to ‘No proxy’ when using the new profile?
Are/were the proxy set2013-06-27T03:05:50-07:00Tonneshttps://support.mozilla.org/ru/questions/963162?page=2#answer-449467<p>Did you also set the Proxy settings to ‘No proxy’ when using the new profile?
</p><p>Are/were the proxy settings for your other browsers also set to use the system proxy (or rather, set similar to Firefox)?
</p><p>Of course, ensure you are really using the new Firefox profile after creating it.
</p><p><em>The problem started after firefox updated itself. I've deleted firefox from the list of allowable programs and then readded it but this did not work either. </em>
</p><p>Reading this however, connection problems after updating Firefox generally do not indicate a profile or proxy settings issue, but rather some firewall issue allright. Keep in mind that disabled firewall or internet security programs (especially 3rd party) may not always get disabled in real. A reboot may be needed, or a firewall program does some nasty things to your registry and it doesn’t really update what’s needed after removing and adding back the allowed program. See <a href="/en-US/kb/firefox-does-not-work-common-fixes" rel="nofollow">Firefox does not work - Common fixes to get you back up and running</a>, <a href="/en-US/kb/fix-problems-connecting-websites-after-updating" rel="nofollow">Fix problems connecting to websites after updating Firefox</a> and <a href="/en-US/kb/configure-windows-firewall-allow-firefox-access" rel="nofollow">How to let Firefox use the internet on your Windows computer</a>.
</p><p>Did you try reinstalling the exact previous version and check if it works out of the box (just to be sure some firewall is probably the cause)? And of course, never use 2 firewalls or a firewall and security program at the same time.
</p><p>BTW, I would not recommend doing a system restore. Don’t ask why.&nbsp;;)
</p>After that open the start menu and type in System Restore. Click it, and hit next and select a day t2013-06-27T00:07:45-07:00Microrobothttps://support.mozilla.org/ru/questions/963162?page=2#answer-449413<p>After that open the start menu and type in System Restore. Click it, and hit next and select a day that Firefox was operating property. After select the day. Hit next and the computer will do the rest. Make sure you backed up your profile as Waka_Flocka_Flame has instructed.
</p>Before doing a system restore, i reccomend backing your profile up.
https://support.mozilla.org/en-U2013-06-26T23:52:15-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449406<p>Before doing a system restore, i reccomend backing your profile up.
<a href="https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles</a>
</p>Thanks for the reply.
I've checked by windows firewall and it allows firefox.Even when the firewall 2013-06-26T23:49:56-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449405<p>Thanks for the reply.
</p><p>I've checked by windows firewall and it allows firefox.Even when the firewall is disabled I still get this problem.
</p><p>The problem stared after firefox updated itself. I've deleted firefox from the list of allowable programs and then readded it but this did not work either.
</p>Im sure its a firewall or MSE, you can try a system restore but note that Firefox may need to be rei2013-06-26T23:49:04-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449404<p>Im sure its a firewall or MSE, you can try a system restore but note that Firefox may need to be reinstalled after and you may lose bookmarks etc.
</p>I've tried the new profile but this has not worked.
The malware is still scanning. After the scan ha2013-06-26T23:46:48-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449402<p>I've tried the new profile but this has not worked.
</p><p>The malware is still scanning. After the scan has completed and if there are no threats, should I try a system restore?
</p>This must be a software interference have you checked Windows Firewall? It could be blocking Firefox2013-06-26T23:43:49-07:00Microrobothttps://support.mozilla.org/ru/questions/963162#answer-449401<p>This must be a software interference have you checked Windows Firewall? It could be blocking Firefox. It could be your antivirus's firewall. Check them, and make sure they are not blocking Firefox.
</p>Try making a new profile too.
http://kb.mozillazine.org/Profile_Manager
2013-06-26T23:34:30-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449397<p>Try making a new profile too.
</p><p><a href="http://kb.mozillazine.org/Profile_Manager" rel="nofollow">http://kb.mozillazine.org/Profile_Manager</a>
</p>I've downloaded the MalwareBytes and it is performing a full scan now.
I will get back to you when i2013-06-26T23:33:18-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449395<p>I've downloaded the MalwareBytes and it is performing a full scan now.
</p><p>I will get back to you when it is done.
</p>Have you tried the other programs, they all detect different things.
2013-06-26T23:25:33-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449390<p>Have you tried the other programs, they all detect different things.
</p>I've scanned for malware with Microsoft security essentials but there have been no threats detected.2013-06-26T23:23:30-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449389<p>I've scanned for malware with Microsoft security essentials but there have been no threats detected.
</p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may2013-06-26T23:16:22-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449385<p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
</p><p>You can try these free programs to scan for malware, which work with your existing antivirus software:
</p>
<ul><li> <a href="http://www.microsoft.com/security/scanner/default.aspx" rel="nofollow">Microsoft Safety Scanner</a>
</li><li> <a href="http://www.malwarebytes.org/products/malwarebytes_free/" rel="nofollow">MalwareBytes' Anti-Malware</a>
</li><li> <a href="http://support.kaspersky.com/faq/?qid=208283363" rel="nofollow">TDSSKiller - AntiRootkit Utility</a>
</li><li> <a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow">Hitman Pro</a>
</li><li> <a href="http://www.eset.com/us/online-scanner/" rel="nofollow">ESET Online Scanner</a>
</li></ul>
<p><a href="http://windows.microsoft.com/MSE" rel="nofollow">Microsoft Security Essentials</a> is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
</p><p><br>
Further information can be found in the <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p><p>Did this fix your problems? Please report back to us!
</p>Here you go:
2013-06-26T23:08:34-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449382<p>Here you go:
</p>Hello,
In order to better assist you with your issue please provide us with a screenshot. If you nee2013-06-26T23:04:12-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449380<p>Hello,
</p><p>In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see <a href="/en-US/kb/how-do-i-create-screenshot-my-problem" rel="nofollow">How do I create a screenshot of my problem?</a>
</p><p>Once you've done this, attach the saved screenshot file to your forum post by clicking the <strong>Browse...</strong> button below the <em>Post your reply</em> box. This will help us to visualize the problem.
</p><p>Thank you!
</p>I've already 'reset firefox' twice but I still get the same problem.
2013-06-26T23:02:28-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449378<p>I've already 'reset firefox' twice but I still get the same problem.
</p>Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default sta2013-06-26T22:59:16-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449374<p>Hello,
</p><p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: <em>This will cause you to lose any Extensions, Open websites, and some Preferences.</em>
</p><p>To Reset Firefox do the following:
</p>
<ol><li>Go to Firefox &gt; Help &gt; Troubleshooting Information.
</li><li>Click the "Reset Firefox" button.
</li><li>Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
</li><li>Firefox will open with all factory defaults applied.
</li></ol>
<p>Further information can be found in the <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a> article.
</p><p>Did this fix your problems? Please report back to us!
</p><p>Thank you.
</p>No that hasn't worked. I still get the same message.
2013-06-26T22:58:32-07:00ninafan18https://support.mozilla.org/ru/questions/963162#answer-449372<p>No that hasn't worked. I still get the same message.
</p>you can try firefox esr
http://www.mozilla.org/en-US/firefox/organizations/all.html
2013-06-26T22:53:48-07:00Waka_Flocka_Flamehttps://support.mozilla.org/ru/questions/963162#answer-449371<p>you can try firefox esr
</p><p><a href="http://www.mozilla.org/en-US/firefox/organizations/all.html" rel="nofollow">http://www.mozilla.org/en-US/firefox/organizations/all.html</a>
</p>