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Firefox 17.0 updates to 17.0.1 then reverts to 17.0 and on and on forever

Размещено

I updated v17.0 to v17.0.1 Works fine for a day then next day I bring up Firefox and find it again welcoming me to V17.0. I upgrade to 17.0.1. It works fine for a day and then the cycle starts again. This has happened once a day for the last several days. I tried completely uninstalling Firefox and reinstalling. No joy; same cycle continues.

I updated v17.0 to v17.0.1 Works fine for a day then next day I bring up Firefox and find it again welcoming me to V17.0. I upgrade to 17.0.1. It works fine for a day and then the cycle starts again. This has happened once a day for the last several days. I tried completely uninstalling Firefox and reinstalling. No joy; same cycle continues.

Выбранное решение

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
  3. Now, uninstall Firefox by following the steps mentioned in the Uninstall Firefox article.

IMPORTANT: On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do not check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox user profile data will be removed from your computer.

After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:

  • (On 32-bit Windows) C:\Program Files\Mozilla Firefox
  • (On 64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
  1. Go to the Windows Start menu and click on "Computer".
  2. In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
  3. Find the "Program Files (x86)" folder or "Program Files" folder.
    • On 32-bit Windows, double-click the Program Files folder to open it.
    • On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the Program Files (x86) folder.
  4. Look for a Mozilla Firefox folder. If you find one, right-click it and select Delete and confirm that you want to move the folder to the Recycle Bin.

Now, go ahead and reinstall Firefox:

  1. Double-click the downloaded installation file and go through the steps of the installation wizard.
  2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

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Дополнительные сведения о системе

Установленные плагины

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.5 r502
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • SiteAdvisor
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Google Update
  • ActiveTouch General Plugin Container Version 105
  • GEPlugin
  • 5.1.10411.0
  • Google Updater pluginhttp://pack.google.com/
  • Garmin Communicator Plug-In 3.0.1.0
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Coupons, Inc. Coupon Printer DLL
  • Office Plugin for Netscape Navigator

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0

Дополнительная информация

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Garmin Communicator
4.0.4
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
HP Detect
1.0.15.0
true
{ab91efd4-6975-4081-8552-1b3922ed79e2}
IE View
1.5.1
true
{6e84150a-d526-41f1-a480-a67d3fed910d}
Java Console
6.0.37
true
{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
LogMeIn, Inc. Remote Access Plugin
1.0.0.972
true
LogMeInClient@logmein.com
McAfee SiteAdvisor
3.6.0
true
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
StumbleUpon
4.15
true
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
AddThis
3.5.9
false
{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
Autofill Forms
0.9.9.0
false
autofillForms@blueimp.net
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
808960
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.history_expire_days_min
0
browser.places.importDefaults
false
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.privatebrowsing.autostart
true
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.nytimes.com/
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
browser.zoom.full
false
dom.max_chrome_script_run_time
120
extensions.lastAppVersion
17.0.1
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
network.dns.disableIPv6
true
network.http.max-connections
40
places.database.lastMaintenance
1354890440
places.history.expiration.transient_current_max_pages
53637
places.history.expiration.transient_optimal_database_size
85818900
places.last_vacuum
1300832983
print.print_printer
Brother HL-5250DN series
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false
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false
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&PT
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print.printer_AnyTime_PDF_Creator.print_shrink_to_fit
true
print.printer_AnyTime_PDF_Creator.print_to_file
false
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print.printer_AnyTime_PDF_Creator.print_unwriteable_margin_left
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0
print.printer_AnyTime_PDF_Creator.print_unwriteable_margin_top
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print.printer_Brother_HL-5250DN_series.print_bgcolor
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print.printer_Brother_HL-5250DN_series.print_bgimages
false
print.printer_Brother_HL-5250DN_series.print_command
print.printer_Brother_HL-5250DN_series.print_downloadfonts
false
print.printer_Brother_HL-5250DN_series.print_edge_bottom
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print.printer_Brother_HL-5250DN_series.print_edge_left
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print.printer_Brother_HL-5250DN_series.print_edge_right
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print.printer_Brother_HL-5250DN_series.print_edge_top
0
print.printer_Brother_HL-5250DN_series.print_evenpages
true
print.printer_Brother_HL-5250DN_series.print_footercenter
print.printer_Brother_HL-5250DN_series.print_footerleft
&PT
print.printer_Brother_HL-5250DN_series.print_footerright
&D
print.printer_Brother_HL-5250DN_series.print_headercenter
print.printer_Brother_HL-5250DN_series.print_headerleft
&T
print.printer_Brother_HL-5250DN_series.print_headerright
&U
print.printer_Brother_HL-5250DN_series.print_in_color
true
print.printer_Brother_HL-5250DN_series.print_margin_bottom
0.5
print.printer_Brother_HL-5250DN_series.print_margin_left
0.5
print.printer_Brother_HL-5250DN_series.print_margin_right
0.5
print.printer_Brother_HL-5250DN_series.print_margin_top
0.5
print.printer_Brother_HL-5250DN_series.print_oddpages
true
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print.printer_Brother_HL-5250DN_series.print_page_delay
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print.printer_Brother_HL-5250DN_series.print_pagedelay
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1
print.printer_Brother_HL-5250DN_series.print_paper_height
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0
print.printer_Brother_HL-5250DN_series.print_paper_size_unit
0
print.printer_Brother_HL-5250DN_series.print_paper_width
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print.printer_Brother_HL-5250DN_series.print_reversed
false
print.printer_Brother_HL-5250DN_series.print_scaling
2.00
print.printer_Brother_HL-5250DN_series.print_shrink_to_fit
true
print.printer_Brother_HL-5250DN_series.print_to_file
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print.printer_Brother_HL-5250DN_series.print_unwriteable_margin_bottom
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print.printer_Brother_HL-5250DN_series.print_unwriteable_margin_left
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print.printer_Brother_HL-5250DN_series.print_unwriteable_margin_top
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print.printer_Canon_MX850_series_Printer_(LAN).print_bgcolor
false
print.printer_Canon_MX850_series_Printer_(LAN).print_bgimages
false
print.printer_Canon_MX850_series_Printer_(LAN).print_command
print.printer_Canon_MX850_series_Printer_(LAN).print_downloadfonts
false
print.printer_Canon_MX850_series_Printer_(LAN).print_edge_bottom
0
print.printer_Canon_MX850_series_Printer_(LAN).print_edge_left
0
print.printer_Canon_MX850_series_Printer_(LAN).print_edge_right
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0
print.printer_Canon_MX850_series_Printer_(LAN).print_evenpages
true
print.printer_Canon_MX850_series_Printer_(LAN).print_footercenter
print.printer_Canon_MX850_series_Printer_(LAN).print_footerleft
&PT
print.printer_Canon_MX850_series_Printer_(LAN).print_footerright
&D
print.printer_Canon_MX850_series_Printer_(LAN).print_headercenter
print.printer_Canon_MX850_series_Printer_(LAN).print_headerleft
&T
print.printer_Canon_MX850_series_Printer_(LAN).print_headerright
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print.printer_Canon_MX850_series_Printer_(LAN).print_in_color
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print.printer_Canon_MX850_series_Printer_(LAN).print_margin_bottom
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0.5
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print.printer_Canon_MX850_series_Printer_(LAN).print_page_delay
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print.printer_Canon_MX850_series_Printer_(LAN).print_pagedelay
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print.printer_Canon_MX850_series_Printer_(LAN).print_paper_data
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print.printer_Canon_MX850_series_Printer_(LAN).print_paper_width
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print.printer_Canon_MX850_series_Printer_(LAN).print_reversed
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print.printer_Canon_MX850_series_Printer_(LAN).print_scaling
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true
print.printer_Canon_MX850_series_Printer_(LAN).print_to_file
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false
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print.printer_QuickBooks_PDF_Converter.print_paper_data
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print.printer_QuickBooks_PDF_Converter.print_paper_height
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print.printer_QuickBooks_PDF_Converter.print_paper_size_unit
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print.printer_QuickBooks_PDF_Converter.print_paper_width
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print.printer_QuickBooks_PDF_Converter.print_scaling
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print.printer_QuickBooks_PDF_Converter.print_shrink_to_fit
true
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privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.passwords
true
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true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.item.cookies
true
privacy.item.offlineApps
true
privacy.item.passwords
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
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true
security.OCSP.disable_button.managecrl
false
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
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security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 7900 GS
Vendor ID
0x10de
Device ID
0x0292
Adapter RAM
Unknown
Adapter Drivers
nv4_disp
Driver Version
6.14.12.6089
Driver Date
10-8-2010
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 7900 GS) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
3/3 Direct3D 9
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

iamjayakumars 489 решений 5951 ответов
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
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I reset Firefox according to your instructions and again, no joy. It seems Firefox cannot remember that 17.0.1 has been installed atop 17.0 across a shutdown and reboot. (Recall that previously I had even removed Firefox from my system via Add/Remove Programs in Control Panel and then re-installed.) Once again each morning I am presented with the "welcome to Firefox" screen as if I had just installed 17.0 and again I must re-install 17.0.1 to maintain currency. The cycle continues ...

I reset Firefox according to your instructions and again, no joy. It seems Firefox cannot remember that 17.0.1 has been installed atop 17.0 across a shutdown and reboot. (Recall that previously I had even removed Firefox from my system via Add/Remove Programs in Control Panel and then re-installed.) Once again each morning I am presented with the "welcome to Firefox" screen as if I had just installed 17.0 and again I must re-install 17.0.1 to maintain currency. The cycle continues ...
iamjayakumars 489 решений 5951 ответов
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Выбранное решение

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
  3. Now, uninstall Firefox by following the steps mentioned in the Uninstall Firefox article.

IMPORTANT: On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do not check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox user profile data will be removed from your computer.

After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:

  • (On 32-bit Windows) C:\Program Files\Mozilla Firefox
  • (On 64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
  1. Go to the Windows Start menu and click on "Computer".
  2. In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
  3. Find the "Program Files (x86)" folder or "Program Files" folder.
    • On 32-bit Windows, double-click the Program Files folder to open it.
    • On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the Program Files (x86) folder.
  4. Look for a Mozilla Firefox folder. If you find one, right-click it and select Delete and confirm that you want to move the folder to the Recycle Bin.

Now, go ahead and reinstall Firefox:

  1. Double-click the downloaded installation file and go through the steps of the installation wizard.
  2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one: #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages. #Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article. '''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer. After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations: * '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox'' * '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox'' #Go to the Windows Start menu and click on "Computer". #In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive. #Find the "Program Files (x86)" folder or "Program Files" folder. #* On 32-bit Windows, double-click the '''Program Files''' folder to open it. #* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder. #Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin. Now, go ahead and reinstall Firefox: #Double-click the downloaded installation file and go through the steps of the installation wizard. #Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. Please report back to see if this helped you!
cor-el
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See also: * http://kb.mozillazine.org/Updates_reported_when_running_newest_version * http://kb.mozillazine.org/Software_Update (Software Update not working properly)
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The "clean install" seems to have corrected my problem, although it took a couple more reboots to make the 17.0.1 update stick without further ado.

The "clean install" seems to have corrected my problem, although it took a couple more reboots to make the 17.0.1 update stick without further ado.

Изменено swood02