Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

• http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
• http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
• http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page

You can also do a check for a rootkit infection with TDSSKiller.

• http://support.kaspersky.com/viruses/solutions?qid=208280684

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

If using various malware scanners does not fix it or if you are blocked from installing those scanners then ask advice at a forum that specializes in malware removal.

• http://forums.majorgeeks.com/index.php - MajorGeeks Support Forums
• http://www.security-forums.com/index.php - WindowSecurity.com Security Forums
• http://www.bleepingcomputer.com/forums - Bleeping Computer Forums

Google Redirect Virus is notorious when it comes to avoid detection by security tools. Just in case, if you are not able to fix it using any tools try to remove it manually. Learn how to remove Google Redirect Virus manually.

A video tutorial is also available to guide you properly google redirect virus manual removal video

Antiviruses rely on signature and m ay no know about your virus Use Unhooker (http://www.oshiunhooker.com/download.html)

It disables all redirects in several clicks and it's free.

Go into the Add-on's Manager (You may need press the ALT key first to get to the menu, then select Tools..Add-ons) and disable (or delete) the Printing Helper 2.5 addon. The problem went away after I did this. Just to be sure this addon was responsible, if I re-enabled the printer helper addon, the problem presented itself again. I'm not sure where I picked up this addon (I don't ever remember installing it) or if it came with firefox, but it seems to be the culprit for me. It seems to provide no 'printer help' to my knowledge. Printing works with out it.

I am running Windows XP Professional SP 3.0 32 bit..... My problem started when MSE seemingly disappeared....I was doing an MSE scan & Malwarebytes scan daily, then MSE disappeared...then I started getting the redirect problems....so I was using Internet Explorer....I attempted to fix it myself, I did the Killer, and it found a problem with MBAM chameleon....it didn't go to the cure button, so I couldn't fix the problem. I downloaded Avira to do an anti-root kit & anti malware, but it got stuck after 15%, was going for 59 minutes, before I realised. Now I have uninstalled my Malwarebytes, and can't get it back, because I keep getting redirected..it's also now infected my Internet Explorer. My inexpert stumbling around not really knowing what I'm doing seems to have made the problem worse....I am old & not a techie, so please, pretend I'm five...lol...I need detailed instructions.... Please, help, what can I do next? Sylvia Thanks in advance

Did you try the instruction that I mentioned before.

Google Redirect Virus is notorious when it comes to avoid detection by security tools. Just in case, if you are not able to fix it using any tools try to remove it manually. Learn how to remove Google Redirect Virus manually.

A video tutorial is also available to guide you properly google redirect virus manual removal video

I apologize if you find this info too technical.I wish I can see your computer and troubleshoot for you.I created the video just for making it easy for others to follow instruction.There is also a professional service that I mentioned at the end of article.You may also try that if nothing else helped.

Good Luck SlimSylv

I created an account just to say thanks.

I had an addon in there I did not recall adding, deleted it and my problems with the google redirect went away.

I was not able to find anything using any anti-malware, tdsskiller, etc. I also tried the method provided by atechjourney. All it took was to delete some addon.

Google redirect virus is challenging to get rid of due to its capability to hide deep inside the operating system as well as its potential to eliminate traces and footprints on how it got inside the computer. As of nowadays, not a single security application in the industry can guarantee 100% protection from this infection. This explains, why your pc got infected even having a safety software installed.

Some computer users know that Google redirect virus is just not a virus, but in fact a rootkit. Rootkit infections unlike other virus, spyware or trojan infections are really difficult to get rid of. In most cases, google redirect virus rootkit is seen related to Trojans which makes it a lot more deadly. In accordance with a 2011 report, Google redirect virus have currently infected 45,00,000 computers worldwide, out of which 1/3rd is from US.

Some symptoms that you are having this virus on your PC:

• Browsers freeze
• Pages not loading at all
• Google/Bing/Yahoo searches redirected to malicious site/s
• Some programs won’t respond
• Internet connection brakes itself
• Terrible adds popping on visited webpage/s

If you have these symptoms on your Computer, I suggest using safe and respected software program as the 1 I've provided below. The Google redirect virus removal tool deals with malware infections that lead to Google redirect virus symptoms and are so difficult to detect and fix.

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Wow... after months of searching the web, the only thing that worked is to disable the Printer Helper in the extensions.

THANK YOU SO MUCH.... you are awesome.

You are welcome.

I also disabled printer helper and it totally worked! Thank you.

This worked!!! For weeks I have tried every virus removal tool, tip and trick and nothing removed it. I am so grateful to have found this info, I can again happily do my google searches, than you!

I have the same problem with the google redirect, However I do not have a printer helper add on. What else can be the problem??

Try deleting all the addons, I myself didn't have the printer-helper addon, but another, and deleted that and was set.

I have read all the above posts and have a silly question...I am not a techie by any means!! You have suggested to disable the printer add-on...how do I find the add ons? Is this from control panel, my computer or where? Thanks for any direction you can give me :)

When you open your browser, you will see (at the top) File, Edit, etc, Tools. Click on Tools, then Add-Ons. I was fighting this for weeks, then just now came across this thread. Problem solved by deleting Printer Helper...hope it works for you, as well!! :)

Thank you so much for your response..unfortunately it did not help me! I do not have a printer helper add-on :( I actually have very few add-ons. I did disable a few that I was not sure of but it did not help. I have ran Spyhunter 4, System Suite, TDSS killer...nothing has worked!! Guess it's to the repair shop I go.

If using various malware scanners does not fix it or if you are blocked from installing those scanners then ask advice at a forum that specializes in malware removal.

• http://forums.majorgeeks.com/index.php - MajorGeeks Support Forums
• http://www.security-forums.com/index.php - WindowSecurity.com Security Forums
• http://www.bleepingcomputer.com/forums - Bleeping Computer Forums