Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

After installing Win7 x32 SP1 I can not start Firefox. Not even in safe mode. I uninstalled Firefox and re-installed the program. Won't start.

  • 3 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от jbc97317

more options

After installing SP1 Firefox quit working and Internet Explore quit working. I can only use Chrome as a browser at this time.

After installing SP1 Firefox quit working and Internet Explore quit working. I can only use Chrome as a browser at this time.

Выбранное решение

See:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Прочитайте этот ответ в контексте 👍 1

Все ответы (3)

more options

Hi jbc97317

try to create a new profile and check it again

see also: Back up and restore information in Firefox profiles


thank you

more options

Выбранное решение

See:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I uninstalled Win7 SP1 and every problem I had was corrected. If its not broke don't try and fix it.