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Firefox crashes

  • 8 ответов
  • 5 имеют эту проблему
  • 9 просмотров
  • Последний ответ от John99

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Hi Good afternoon

Hi Good afternoon

Изменено adolfosolero

Выбранное решение

Glad to have helped. Thanks for posting back,

Anyone else with that crash signature now knows there is a good chance the solution is to upgrade Firefox.

Прочитайте этот ответ в контексте 👍 0

Все ответы (8)

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Hi adolfosolero,
You are apparently using Firefox 9, update to Firefox 10.0.2 the current Release version and you may well find the crash does not happen. One reason for some updates is to fix security problems and crashes.

You may download Firefox installer file using another browser such as IE. When you do install Firefox take care do NOT use any option from Windows or Firefox that deletes personal settings, because that will destroy your bookmarks and passwords and other data.

Please post back with how you get on.


For cross reference purposes

  • Reports for your CrashID: b35aec1f-f39d-4604-b6d7-03acc2120225
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • related bug 716386
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Hi John99, It worked!!. Thank you very much!!

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Выбранное решение

Glad to have helped. Thanks for posting back,

Anyone else with that crash signature now knows there is a good chance the solution is to upgrade Firefox.

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I am the latest version will be how will crash

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@sanc0805

Please start a new thread for your problem or question and provide troubleshooting information like your operating system and installed extensions and installed plugins.

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Firefox crashes when loading certain pages

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I play other accounts, but nothing

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Anyone with crashing problems

  1. please read firefox crashes
    • try to follow the troubleshooting tips and advice contained in that article, and say what you have tried
    • also try creating and using a new profile
      see basic troubleshooting_8-make-a-new-profile
      Note newer versions should have a simpler method than present Firefox 12 of creating new profiles
  2. if Firefox continues to crash please
    • start a new thread, including your System information follow links and prompts from /questions/new
    • please remember to paste into your question the CrashIDs obtained by navigating to about:crashes