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the application has failed to start because its side by side configuration is incorrect

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  • Последний ответ от keltonfamily12

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I downloaded the new firefox and when I try to open it I get this message the application has failed to start because its side by side configuration is incorrect

Выбранное решение

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

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Выбранное решение

Seems to be caused by a corrupted Visual C++ installation (multiple versions can be installed side-by-side).
You can try to use the sxstrace tool to see if you can find which files are missing or corrupted.

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(This question came up in a KB article discussion.)

I also found a related bug report (which includes an attachment of the error message) in case it helps:

Изменено AliceWyman

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I have this same problem.After getting a virus,I started in safe mode and downloaded avg after doing a system restore.Everything works great again except firefox,which I love.I have tried downloading the visual c++ (or whatever) ,it did no good.I have windows 7 and my laptop is a sony vaio...if that makes a diffrence...if anyone can walk me through how to fix this step by step ,and in the simplest terms possible(there are quite a few forums on this subject if you google it,however if you do not know computers you don't have a chance of understanding them) I would greatly appreciate it...:)