Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

  • 10 ответов
  • 17 имеют эту проблему
  • 11 просмотров
  • Последний ответ от nightwing19

more options

I had to do a reinstall and upgrade to Windows 7, so I may have missed something. Running a 64bit OS. Problem only seems to be in the browsers.

I had to do a reinstall and upgrade to Windows 7, so I may have missed something. Running a 64bit OS. Problem only seems to be in the browsers.

Выбранное решение

Все ответы (10)

more options

You may have Switched ON Caret Browsing. press F7 (on Mac: fn + F7) to toggle Caret Browsing ON/OFF

  • click Firefox button and click Options -> Advanced -> General -> remove Checkmark from Always use the cursor keys to navigate within pages

Check and tell if its working.

more options

Gave that a try. the Caret Browsing was off and there was not a check mark on the "Always use the cursor keys to navigate within pages". So no dice, I even put a different keyboard on with the same results.

Thanks for the suggestions.

more options

I had this problem after installing Adobe Flash Player 10.3.183.5. I have Windows 7 and Firefox 5. I later found out the Adobe Flash Player installation was unsuccessful so I installed it again, this time successfully, and my keyboard problems went away!!

more options

Выбранное решение

Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

more options

Did a reinstall of flash and it worked only for one reboot of firefox and then the problem returned. Sure looked like that was going to work. Thanks

more options

Gave all of your suggestions a try without success. There is a conflict going on some where as the problem will go away when the OS in booted into Safe mode with networking. I just cannot seem to find it, thanks for the help and suggestions.

more options

-> click Firefox button and click Options -> Advanced panel -> General tab -> Remove Checkmark from Use Hardware Acceleration when available -> click OK

Check and tell if its working.

more options

Found a solution to this problem. Comcast has a product bundled with their Norton antivirus suite called Constant guard. When I removed it the number and symbols keys above the alpha keys began to function properly in Firefox and other browsers. Thanks for the helpful suggestions.

more options

You are welcome

Изменено Hasan

more options

I have that comcast bundle too.I tried your suggestion and it worked for me. thank you

Изменено nightwing19