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i can't find saved downloaded files

Размещено

I'm currently using FF 3.6.13 on Windows 7 X64. I've finally got wireless online with Reliance Netconnect in India.

I have tried numerous times to download from the web, ranging from the VLC program to JPG files attached to emails. When prompted, I click "Save file." Then I can't find the file. There's nothing in my "Downloads" folder.

I WAS able to do this some months earlier on a land line in India and also the last time I was in the US.

Thanks for your help!

I'm currently using FF 3.6.13 on Windows 7 X64. I've finally got wireless online with Reliance Netconnect in India. I have tried numerous times to download from the web, ranging from the VLC program to JPG files attached to emails. When prompted, I click "Save file." Then I can't find the file. There's nothing in my "Downloads" folder. I WAS able to do this some months earlier on a land line in India and also the last time I was in the US. Thanks for your help!

Дополнительные сведения о системе

Это случилось

Каждый раз при открытии Firefox

Это началось когда...

I got wireless online with Reliance Netconnect in India

Установленные плагины

  • Shockwave Flash 10.0 r32
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.4"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_25 for Mozilla browsers
  • 3.0.50106.0
  • Office Live Update v1.4
  • NPWLPG

Приложение

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

Дополнительная информация

Application Basics
Name
Firefox
Version
3.6.13
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.25
true
{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
45
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2F…
browser.startup.homepage_override.mstone
rv:1.9.2.13
extensions.lastAppVersion
3.6.13
network.cookie.cookieBehavior
1
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.last_vacuum
1308451654
print.print_printer
\\IMAC-0B9EA4\Lexmark Optra E312
print.printer_HP_Deskjet_6980_series.print_bgcolor
false
print.printer_HP_Deskjet_6980_series.print_bgimages
false
print.printer_HP_Deskjet_6980_series.print_command
print.printer_HP_Deskjet_6980_series.print_downloadfonts
false
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0
print.printer_HP_Deskjet_6980_series.print_edge_left
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0
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print.printer_HP_Deskjet_6980_series.print_footercenter
print.printer_HP_Deskjet_6980_series.print_footerleft
&PT
print.printer_HP_Deskjet_6980_series.print_footerright
&D
print.printer_HP_Deskjet_6980_series.print_headercenter
print.printer_HP_Deskjet_6980_series.print_headerleft
&T
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print.printer_HP_Deskjet_6980_series.print_orientation
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print.printer_HP_Deskjet_6980_series.print_shrink_to_fit
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print.printer_HP_Deskjet_6980_series.print_to_file
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print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_right
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print.printer_HP_Deskjet_6980_series.print_unwriteable_margin_top
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print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
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print.printer_Microsoft_XPS_Document_Writer.print_edge_top
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print.printer_Microsoft_XPS_Document_Writer.print_evenpages
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print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
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print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
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print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
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print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
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print.printer_Microsoft_XPS_Document_Writer.print_oddpages
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print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
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print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
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print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_bgcolor
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_bgimages
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_command
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_downloadfonts
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_edge_bottom
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_evenpages
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_footercenter
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_footerleft
&PT
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_footerright
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_headercenter
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_headerleft
&T
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_headerright
&U
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_in_color
true
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_margin_bottom
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_margin_left
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_margin_right
0.5
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_margin_top
0.5
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_oddpages
true
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_orientation
0
print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_pagedelay
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_paper_data
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_paper_height
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_paper_size_type
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_paper_size_unit
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_paper_width
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_reversed
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print.printer_\\IMAC-0B9EA4\Lexmark_Optra_E312.print_scaling
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privacy.clearOnShutdown.passwords
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security.warn_viewing_mixed
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dynamite 60 решений 388 ответов
Размещено
  • Click on Tools menu and select Downloads.
  • You should see a list of the files that you have downloaded.
  • Right-click on a file and select Open Containing Folder.
  • The folder where the file was downloaded would be opened.
* Click on '''Tools''' menu and select '''Downloads'''. * You should see a list of the files that you have downloaded. * Right-click on a file and select '''Open Containing Folder'''. * The folder where the file was downloaded would be opened.

Полезный ответ

Thank you for responding so promptly.

The problem is that I do what you suggest and when I go to Tools > Downloads, the list is empty.

(In the past, when downloads was working on this same computer, I could find the files there...)

Thank you for responding so promptly. The problem is that I do what you suggest and when I go to Tools > Downloads, the list is empty. (In the past, when downloads was working on this same computer, I could find the files there...)
dynamite 60 решений 388 ответов
Размещено

Полезный ответ

Another way of figuring out where downloaded files are being saved:

  1. Select Tools > Options
  2. Select the General tab
  3. Under Downloads section, note the settings for the Save files to option


It is possible that no files are actually being downloaded. You can refer to this article for troubleshooting: What to do if you can't download or save files.

In addition, since your Downloads window is blank, you can check if a Firefox setting is causing it:

  1. Select Tools > Options
  2. Select the Privacy tab
  3. Under the History section, ensure that the Firefox will option is not set to Never remember history.
Another way of figuring out where downloaded files are being saved:<BR> # Select '''Tools''' > '''Options''' # Select the '''General''' tab # Under '''Downloads''' section, note the settings for the '''Save files to''' option <BR> It is possible that no files are actually being downloaded. You can refer to this article for troubleshooting: [[Unable to download or save files]]. <BR><BR> In addition, since your Downloads window is blank, you can check if a Firefox setting is causing it: # Select '''Tools''' > '''Options''' # Select the '''Privacy''' tab # Under the '''History''' section, ensure that the '''Firefox will''' option is ''not'' set to '''Never remember history'''.

Задавший вопрос

Dynamite,

I did as you said and went to Tools> Options> General. Under Downloads, the Save Files to button is "on" and there is no destination file name. When I click on the browse button, nothing happens.

I'm not sure this is a problem but there is also no way to turn the Save Files button off. The "Show Downloads window when downloading" is also checked. Under Tools> Options > Privacy, it's set to Custom, not Never remember history.

So the lack of a destination folder is a problem, just I don't know how to fix it.

(I just tried downloading 3.6.18 thinking that might help, but the message said the partial download failed and it would download the whole thing, I said OK and then it hung.)

Dynamite, I did as you said and went to Tools> Options> General. Under Downloads, the Save Files to button is "on" and there is no destination file name. When I click on the browse button, nothing happens. I'm not sure this is a problem but there is also no way to turn the Save Files button off. The "Show Downloads window when downloading" is also checked. Under Tools> Options > Privacy, it's set to Custom, not Never remember history. So the lack of a destination folder is a problem, just I don't know how to fix it. (I just tried downloading 3.6.18 thinking that might help, but the message said the partial download failed and it would download the whole thing, I said OK and then it hung.)

Задавший вопрос

Dear Dynamite,

Well, wonders never cease... I closed Firefox after the update failed and when I reopened it, the Save Files to showed Downloads, the Browse feature works and I downloaded the files and can find them.

Thank you so much for your help!

Dear Dynamite, Well, wonders never cease... I closed Firefox after the update failed and when I reopened it, the Save Files to showed Downloads, the Browse feature works and I downloaded the files and can find them. Thank you so much for your help!
juliethomas 0 решений 1 ответов
Размещено

I did all the above and still nothing! Help!

I did all the above and still nothing! Help!