Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Please see Details

  • 2 ответа
  • 3 имеют эту проблему
  • 7 просмотров
  • Последний ответ от cessprin

more options

I have FF (ver 3.6.17) open and when I click on the "+" on the far right most tab to open a new tab (the tool tip even says "Open a new tab"), nothing happens. I click on File, New Tab and nothing happens. I opened up a new browser window, clicked on the tab next to the currently opened tab and nothing happens. I've clicked Tools, Clear Recent History, Everything. I've restarted the PC. Nothing seems to work. This only started being a problem a couple days ago. Any idea what could be wrong?

I have FF (ver 3.6.17) open and when I click on the "+" on the far right most tab to open a new tab (the tool tip even says "Open a new tab"), nothing happens. I click on File, New Tab and nothing happens. I opened up a new browser window, clicked on the tab next to the currently opened tab and nothing happens. I've clicked Tools, Clear Recent History, Everything. I've restarted the PC. Nothing seems to work. This only started being a problem a couple days ago. Any idea what could be wrong?

Выбранное решение

I think I have read in other posts here that this could be a side effect of the Ask toolbar. Can you check here and see whether you have it, and disable it if you do?

Tools > Add-ons > Extensions

If not, the other suggested troubleshooting steps are the solution in this thread: Can't open new tabs; no Ask toolbar | Firefox Support Forum | Firefox Help

Прочитайте этот ответ в контексте 👍 3

Все ответы (2)

more options

Выбранное решение

I think I have read in other posts here that this could be a side effect of the Ask toolbar. Can you check here and see whether you have it, and disable it if you do?

Tools > Add-ons > Extensions

If not, the other suggested troubleshooting steps are the solution in this thread: Can't open new tabs; no Ask toolbar | Firefox Support Forum | Firefox Help

more options

As you suggested, I disabled the Ask toolbar, restarted FF and I can open new tabs now. I think I'll just uninstall the Ask toolbar. I think between Yahoo! and AVG, I have enough search engines and toolbars anyway. Thanks so much for your help.