Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

When I attempt to update I get the following message "The operation cannot be completed because you do not have sufficient privileges for someo of the items." What do I do?

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

My gmail unexpextedly reverted to basic and a message came up to say that I needed to upgrade firefox. Tried to do this (several times) but when I drag the firefox icon to the applications folder the message "The operation etc" keeps coming up and won't complete the upgrade.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean reinstall.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.