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Downloads Are Being Deleted Right After They Are Finished

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Hi all

Running Firefox 3.6.8 on Windows 7 Ultimate x64. Firefox worked fine for 2 days, and now I'm having a weird problem. When I download a file, the download goes as usual, but when it ends, I can't clock the Open/Open Folder options from the Download Menu. When I'm trying to locate the file at the folder I d/led the file to, I don't find it. Same thing happens with the "Open" option, and with saving images. The only way I can save anything is to drag a picture from the browser to a folder

My Addons are

Adobe Contribute Toolbar Better Facebook! IDM CC WOT [Web Of Trust]

Tried to reinstall it, nothing. Tried to do a clean install, nothing. How can I fix this? Thanks in advance

Hi all Running Firefox 3.6.8 on Windows 7 Ultimate x64. Firefox worked fine for 2 days, and now I'm having a weird problem. When I download a file, the download goes as usual, but when it ends, I can't clock the Open/Open Folder options from the Download Menu. When I'm trying to locate the file at the folder I d/led the file to, I don't find it. Same thing happens with the "Open" option, and with saving images. The only way I can save anything is to drag a picture from the browser to a folder My Addons are Adobe Contribute Toolbar Better Facebook! IDM CC WOT [Web Of Trust] Tried to reinstall it, nothing. Tried to do a clean install, nothing. How can I fix this? Thanks in advance

Дополнительные сведения о системе

Это случилось

Каждый раз при открытии Firefox

Это началось когда...

2 days after I've installed Firefox. Not sure but I think it happened after installing JDownloader

Установленные плагины

  • np-mswmp
  • Contribute Firefox IBE Plugin DLL
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r82
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers

Приложение

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Дополнительная информация

Application Basics
Name
Firefox
Version
3.6.8
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adobe Contribute Toolbar
6.0
true
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
IDM CC
6.9.1
true
mozilla_cc@internetdownloadmanager.com
WOT
20100503
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
Better Facebook!
3.500
true
betterfacebook@mattkruse.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:blank
browser.startup.homepage_override.mstone
rv:1.9.2.8
extensions.lastAppVersion
3.6.8
network.cookie.prefsMigrated
true
places.last_vacuum
1281629832
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

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Полезный ответ

Found a solution, for the others who have the problem

Cancel the FF Virus scan that is launched once the file is finished downloading

quoted from another forum

" the SOLUTION which i got thanks to what someone else said was to disable the auto scan in firefox. to do this you have to type in "about:config" in the address bar then click the i'll be safe or something button, then type in "browser.download.manager.scanWhenDone" in the filter bar near the top one option should show up that says true under the value double click it and it should then say false and also all the text should go bold. "

Worked for me.

Found a solution, for the others who have the problem Cancel the FF Virus scan that is launched once the file is finished downloading quoted from another forum " the SOLUTION which i got thanks to what someone else said was to disable the auto scan in firefox. to do this you have to type in "about:config" in the address bar then click the i'll be safe or something button, then type in "browser.download.manager.scanWhenDone" in the filter bar near the top one option should show up that says true under the value double click it and it should then say false and also all the text should go bold. " Worked for me.
AliceWyman
  • Moderator
240 решений 2607 ответов
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Полезный ответ

Eksh,

Thanks for posting how you solved the problem. For the record, that solution is in the Knowledge Base, here:

What to do if you can't download or save files .... under Disable virus scanning in Firefox preferences

Eksh, Thanks for posting how you solved the problem. For the record, that solution is in the Knowledge Base, here: [[Unable to download or save files]] .... under '''[http://support.mozilla.com/en-US/kb/Unable+to+download+or+save+files#Disable_virus_scanning_in_Firefox_preferences Disable virus scanning in Firefox preferences]'''
simplyanonymous 0 решений 1 ответов
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Had this program last night on my new notebook, running windows 7 64bit and Firefox 3.6.8, when I would download a item it would look like it was in my download folder but the second I would close Firefox it would disappear .

I found for some odd reason uninstalling my Virus software "NIS2010" rebooting and reinstalling it fixed the program. Don't know why it did this but it has something to do with Virus scanning in Firefox, didn't do this with IE, also I would like to add it did this only with my main limited user account and not my admin acount.

Had this program last night on my new notebook, running windows 7 64bit and Firefox 3.6.8, when I would download a item it would look like it was in my download folder but the second I would close Firefox it would disappear . I found for some odd reason uninstalling my Virus software "NIS2010" rebooting and reinstalling it fixed the program. Don't know why it did this but it has something to do with Virus scanning in Firefox, didn't do this with IE, also I would like to add it did this only with my main limited user account and not my admin acount.
jaqudy 0 решений 3 ответов
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Yeah, okay, but what's causing the problem? Faulty FF antivirus? What triggered it, and why is it flagging/deleting ALL downloads??

Yeah, okay, but what's causing the problem? Faulty FF antivirus? What triggered it, and why is it flagging/deleting ALL downloads??
AliceWyman
  • Moderator
240 решений 2607 ответов
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jaquody, this thread is over a year old so I'm locking it but maybe this will answer your question (Please start a new thread if it doesn't).

The problem could be with your computer's antivirus software - maybe you disabled it, changed its settings or partially uninstalled it? You could try uninstalling and reinstalling your security software, which was the fix that resolved the problem for the person who posted before you.

See also Bug 427258 - Any downloaded file is immediately deleted if AV integration settings are incomplete and Bug 488672 - Downloaded file disappears after scanning for viruses
... which are linked from this article: http://kb.mozillazine.org/Unable_to_save_or_download_files#Disable_virus_scanning_in_Firefox_preferences_-_Windows

'''jaquody,''' this thread is over a year old so I'm locking it but maybe this will answer your question (Please start a new thread if it doesn't). The problem could be with your computer's antivirus software - maybe you disabled it, changed its settings or partially uninstalled it? You could try uninstalling and reinstalling your security software, which was the fix that resolved the problem for the person who posted before you. See also [https://bugzilla.mozilla.org/show_bug.cgi?id=427258 Bug 427258] - Any downloaded file is immediately deleted if AV integration settings are incomplete and [https://bugzilla.mozilla.org/show_bug.cgi?id=488672 Bug 488672] - Downloaded file disappears after scanning for viruses <br>... which are linked from this article: http://kb.mozillazine.org/Unable_to_save_or_download_files#Disable_virus_scanning_in_Firefox_preferences_-_Windows

Изменено AliceWyman