Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

My Firefox does not open anymore?

  • 3 ответа
  • 26 имеют эту проблему
  • 1971 просмотр
  • Последний ответ от Shawn

more options

A couple days ago my Firefox stopped opening. I click on the icon a million times and nothing happens. I can't think of any reason why it would suddenly do this. When I tried to delete it and redownload it, a box popped up saying I needed to close Firefox before proceeding. But it wasn't open so I had nothing to close, and consequently I couldn't download it again!

Все ответы (3)

more options

Try create new profile with Firefox profile manager. You can access profile manager by starting Firefox with -p command line parameter:

firefox.exe -p

Simplest way to do this is creating shortcut for firefox.exe, adding -p (with leading space) after firefox.exe in "Object" text field in "Shortcut" tab of shortcut properties window, and starting Firefox by double-clicking this shortcut.

more options

Hopefully this support article is what you need:


more options

Hit Ctrl R on your keyboard. This will bring up Run. Type taskmgr.exe. Find the processes tab. Locate firefox.exe and end the process. This should allow Firefox to run. If you find the problem continues:

One of your add-ons might be the culprit. Try running Firefox in Troubleshoot Firefox issues using Safe Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


If that does not solve the problem, Create a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Also see Firefox won't start - find solutions

Изменено Shawn