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Firefox will not start after upgrade from 3.0.1

  • 2 ответа
  • 15 имеют эту проблему
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  • Последний ответ от rjohnson19

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I have Firefox 3.0.1. I would like to upgrade to 3.6, but if I try to upgrade to any version, I cannot open Firefox. It is not like the other "Will not start" problems, because in the Task Manager, firefox.exe pops up, then goes away instantly. I have tried using Safe Mode, doing a clean install by uninstalling Firefox and my profile, cleaning the registry, then using CCleaner, then trying to reinstall, but the problem persists. Sometimes firefox.exe doesn't even show up in the Task Manager. I also cannot use any version of IE(even if I wanted to), Safari or Chrome. They all have the same results. I suspect that it is not a problem with Firefox, but with my computer, but I don't what is wrong. Can anyone help me?

This happened

Every time Firefox opened

== I upgraded from 3.0.1

Выбранное решение

Thank you for your hint about the program killer. There was a program on my computer called Naomi Filter. I never knew what it was until I saw this and looked it up. It turned out to be an internet filter that automatically closes the browser. I don't know why 3.0.1 worked, but I deleted it and Firefox and Chrome work perfectly now. Thank you!

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Все ответы (2)

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Sounds like something is killing off your browsers before they can start. I really have no idea why Firefox 3.0.1 is working somehow, though.

Do a malware check with a few different programs, you need to use all, because not all programs detect the same malware.

For each of these, make sure they are updated after installing, and run a full scan.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page

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Выбранное решение

Thank you for your hint about the program killer. There was a program on my computer called Naomi Filter. I never knew what it was until I saw this and looked it up. It turned out to be an internet filter that automatically closes the browser. I don't know why 3.0.1 worked, but I deleted it and Firefox and Chrome work perfectly now. Thank you!