Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Открытый

Problems accessing sky emails on Thunderbird

thefunniefarmer

I have had sky email for too many years to count. I have always used Mozilla Thunderbird for my emails on my laptop so that I can do essential housekeeping to manage my emails in to logical folders.


I won't bore you with the details but this week I have had an issue that resulted in deleting the 16 digit code. When I go through to the link

https://www.sky.com/sky-yahoo-mail/manage-apps

I get the following error message:

Sorry, something seems to have gone wrong. Please check your connection and try again later.


I have received this error message for the last week. I am going round in circles.


Can anyone help me to access my emails on Thunderbird?

I have had sky email for too many years to count. I have always used Mozilla Thunderbird for my emails on my laptop so that I can do essential housekeeping to manage my emails in to logical folders. I won't bore you with the details but this week I have had an issue that resulted in deleting the 16 digit code. When I go through to the link https://www.sky.com/sky-yahoo-mail/manage-apps I get the following error message: Sorry, something seems to have gone wrong. Please check your connection and try again later. I have received this error message for the last week. I am going round in circles. Can anyone help me to access my emails on Thunderbird?

Все ответы (1)

Can't quite believe it but after an hour on the phone to Sky, who couldn't resolve or, indeed, understand what I was talking about, I have found an answer on another thread.


Here is the resolution:


on account settings in Thunderbird ensure OATH2 compliant authentication settings are set.


Then thunderbird took me to the relevant pop up to set up.

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.