I have problems with my Orcon emails and they say it is Thunderbird.
On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.
Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)
Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off
Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma
Выбранное решение
Hi All
Yahoo !!! Finally Thunderbird is working again!
From the beginning I have said to Orcon that they blocked me and that it was not Thunderbird. Ofcourse they denied it but now it has been proven that I and others were right.
I would like to thank all of you very very much and being so very patient with me, it meant a lot to me.
I'll make a nice donation to Thunderbird.
AGAIN THANK YOU ALL
Все ответы (84)
Thanks
But I noticed that they still have a block on my outgoing mails. So I contacted Orcon again with screenshots.
Great news! One has to wonder why Orcon didn't figure that out that much, much earlier.
I have told them from the beginning but they continued to deny it. Their reason: "well you can get email via the webmail so everything is working. Not our problem so it must be Thunderbird."
The problem with Orcon is that everytime I answered their email, I got another person (15 and counting) and that person didn't read the history but just filled in some info in a template and emailed it to me.
The way how Mozilla Support work is awesome! Thanks heaps.
I did come to the conclusion that a 'Server not found' message meant they were blocking you for a reason. Finally, you are getting some sense out of them.
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