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Yahoo Mail is not getting to Firefox
I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update did run yesterday, but I have made no recent changes to Firefox. I checked Chrome, and all of my emails are coming through. I have tried restarting the pc and refreshing Firefox, and a couple of other things Firefox AI suggested, but none of them worked. Any suggestions?
I just noticed today that I am not getting anywhere near all of my Yahoo email, and most of my past emails that I had not deleted have disappeared. An automatic update did run yesterday, but I have made no recent changes to Firefox. I checked Chrome, and all of my emails are coming through. I have tried restarting the pc and refreshing Firefox, and a couple of other things Firefox AI suggested, but none of them worked.
Any suggestions?
Все ответы (1)
Hi,
Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for Yahoo (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
Does any of the above help? Looking forward to your update on how it goes!
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