Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Эта тема была закрыта. Если вам нужна помощь, задайте новый вопрос.
Заблокирован

Troubles with passkeys in Microsoft password manager, not Windows Hello.

Firefox Не определено
Denys ответил 3 месяца назад
katsuhiromihara
katsuhiromihara

After Windows 11 Home's Microsoft password manager supports passkey, I have troubles with passkeys in Microsoft password manager, not Windows Hello.

  1. Firefox failed to login into sites with passkeys in Microsoft password manager tied with sites.
  2. After Firefox added a passkey into Microsoft password manager (at that time, no error occurs and display succeed messages), Firefox an Microsoft Edge (Chromium based) fails to login by the passkey. And this trouble continues after Edge replaces the passkey tied with the site.

So, I can't use passkeys in Microsoft password manager.

Have you heard something like this troubles?

OS: Windows 11 Home 25H2 (Japanese locale) Firefox 151.0.3 (x86_64 with Japanese locale. On second trouble, I used the latest version at the old time) Edge: 149.0.4022.52 (Official build with Japanese locale)

After Windows 11 Home's Microsoft password manager supports passkey, I have troubles with passkeys in Microsoft password manager, not Windows Hello. # Firefox failed to login into sites with passkeys in Microsoft password manager tied with sites. # After Firefox added a passkey into Microsoft password manager (at that time, no error occurs and display succeed messages), Firefox an Microsoft Edge (Chromium based) fails to login by the passkey. And this trouble continues after Edge replaces the passkey tied with the site. So, I can't use passkeys in Microsoft password manager. Have you heard something like this troubles? OS: Windows 11 Home 25H2 (Japanese locale) Firefox 151.0.3 (x86_64 with Japanese locale. On second trouble, I used the latest version at the old time) Edge: 149.0.4022.52 (Official build with Japanese locale)

Все ответы (1)

Denys
Denys
  • Модератор
  • Топ-10 помощников

Hi,

From you post, looks like the issue is not Firefox-specific, but a generał issue with Microsoft password manager. Unfortunately, that means that the issue falls beyond the scope of this forum. Please reach out to Microsoft support instead.

As a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.