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Mary отвечено
Mary

with the last and now the most recent Facebook versions i ahve beem having problems with Facebook, now it may be Facebook but i have it more on Firefox even with extentions shut off i get i what is it please help

with the last and now the most recent Facebook versions i ahve beem having problems with Facebook, now it may be Facebook but i have it more on Firefox even with extentions shut off i get i what is it please help

Все ответы (4)

Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

did all that do not have tracking protection on even with extensions off it still does not work like it used to . I do not see why everyone like Facebook Instagram Firefox etc has to always update why when the other version worked fine if it ain't broke do not fix it

Could you please explain in more detail what the issue is?

it is just acting strange at times certain pah ges do not open up even with addons shut down

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