Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решено

Roboform extension has broken

Denys отвечено
Dave

The Roboform extension does not work :-( This has been going on for 2-3 months now.... It keeps telling me the extension is installed (which it is) but not enabled (which it IS) Thank you

David Berry [email removed]@gmail.com

The Roboform extension does not work :-( This has been going on for 2-3 months now.... It keeps telling me the extension is installed (which it is) but not enabled (which it IS) Thank you David Berry ''[email removed]''@gmail.com
Приложенные скриншоты

Изменено Denys

Все ответы (3)

Hi, when do you get the "You have extensions installed, but not enabled" message?

Выбранное решение

Good morning. There's a new development. The "You have extensions installed, but not enabled" message arose when I clicked on the little puzzle piece in the upper right hand corner. BUT - The Roboform icon up there was transparent/whited-out. This morning, it appeared normally. Clicking on it brought up a Privacy request (see image). That never appeared before this AM. Accepting that request made the Roboform icon at the far upper right active and now it appears to be working normally. If you did that, thank you :-) ( I did do the Firefox 150.0.3 update yesterday, as well as 5 Windows file updates.) I am going to keep your email handy for a few days to make sure the Roboform issue is resolved. Again, thanks very much. Dave

I haven't done anything, but I'm happy it works now :D The message was most likely unrelated (though I'm still not sure you should have seen it). Please feel free to post here in case you encounter the issue again.

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.