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VPN appeared at top of screen. It's blocking access to a site I regularly use.

Denys отвечено
dianegflynn21

VPN has appeared at the top of the screen with an option to click the GET STARTED button to try the built in option. I haven't done so but now can't access a website I regularly use. Their tech team tell me that the VPN is blocking access. How do I disable this when I haven't asked for it so don't know where to find it

VPN has appeared at the top of the screen with an option to click the GET STARTED button to try the built in option. I haven't done so but now can't access a website I regularly use. Their tech team tell me that the VPN is blocking access. How do I disable this when I haven't asked for it so don't know where to find it

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Hi,

If you haven't enabled the VPN, then it's disabled. You can verify that by the icon: it should be gray with a cross.

What exact issue do you have with what website?

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