Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Решено

Showing junk mail in empty folder

Thunderbird Нежелательная почта и спам
Bob Davet отвечено
Bob Davet
Bob Davet

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen.

In the column on my left side that has my account and folders for those accounts it is showing 5 in my junk account. But in the preview window to the right of that column there is nothing showing as far as any entries as junk mail. It is completely blank. What do I need to do to clear this 5 from the left column Junk folder??

I have tried resetting the machine and that did not work. I even went into the webmail site for my email provider and there is no junk email showing there at all so as far as my email provider goes, it looks like everything is working there.

Bob

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen. In the column on my left side that has my account and folders for those accounts it is showing 5 in my junk account. But in the preview window to the right of that column there is nothing showing as far as any entries as junk mail. It is completely blank. What do I need to do to clear this 5 from the left column Junk folder?? I have tried resetting the machine and that did not work. I even went into the webmail site for my email provider and there is no junk email showing there at all so as far as my email provider goes, it looks like everything is working there. Bob

Все ответы (2)

Matt
Matt
  • Top 25 Contributor

Perhaps open the folder or right click it, select properties and then the repair button.

Bob Davet
Bob Davet Задавший вопрос

Выбранное решение

Matt:

Thanks for the suggestion.

Didn't have to try it. When I opened it up this morning, everything was as it should be. Those 5 mysterious Junk entries were gone.

But I will remember your suggestion if it happens again.

Thanks

Bob

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.