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Firefox can't load Outlook

Firefox Веб-совместимость
cor-el отвечено
Moira K.
Moira K.

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?
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Все ответы (3)

SuMo Bot
SuMo Bot

That url looks incorrect. I'm in it everyday. see screenshot https://outlook.live.com/mail

Personal or at work? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

I tried your url and it eventually translated to the one I posted.

Изменено jonzn4SUSE

Moira K.
Moira K. Задавший вопрос

The URL isn't the problem. I've tried many different ways and still it breaks.

This is my personal computer but I use a separate Firefox profile for work things, including logging in to this email.

I tried in troubleshoot mode, but it didn't do anything. Still the same problem.

I've tried clearing just the cache and not cookies, but that doesn't work.

cor-el
cor-el
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What security software do you have?

Reboot the computer into Windows Safe Mode with network support to see if that has effect.

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