Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I cannot find the backup file

  • 2 ответа
  • 0 имеют эту проблему
  • 118 просмотров
  • Последний ответ от borre2

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

Выбранное решение

Hi,

Are you on Windows 10? Currently, creating backups is not available on other OSs. Particularly, on Windows 11 you can only restore from already created backups. Is that your case?

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

Выбранное решение

Hi,

Are you on Windows 10? Currently, creating backups is not available on other OSs. Particularly, on Windows 11 you can only restore from already created backups. Is that your case?

Thanks very much for responding, Denys Yes, I am on Windows 11. I have never made a backup before; but the yesterday's new version of Firefox said I could now do this. So that is why I tried. However, the instructions it gave did not correspond to what I saw. Hence my question. I guess I will ahve to wait until this feature has been implemented for windows 11. Many thanks!

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.